Why do we need the Voice Analytic software to control the quality of Call Center?
Voice Analytic software is an efficient tool for minimizing the process of managing the quality […]
Initial achievements in digital transformation via Hybrid Chat platform.
According to McKinsey, to transform customer service number in the beginning period, businesses need to […]
GOOGLE SEARCH ALGORITHM UPDATE NATURAL LANGUAGE PROCESSING
As the leading provider of search service in the world, every small changing about search […]
Manulife Launch MAI – Virtual Agent for Customer Service
MAI – VIRTUAL AGENT OF MANULIFE Kasisto who created KAI – digital platform for finance […]
5 APPLICATION OF PURE NATURAL LANGUAGE PROCESSING – VNLP
Natural Language Processing is more and more popular. However, not all of businesses are aware […]