Why do we need the Voice Analytic software to control the quality of Call Center?

27 - 04 -2021

Voice Analytic software is an efficient tool for minimizing the process of managing the quality […]

Initial achievements in digital transformation via Hybrid Chat platform.

27 - 04 -2021

According to McKinsey, to transform customer service number in the beginning period, businesses need to […]

VNLP

TECHNOLOGY

GOOGLE SEARCH ALGORITHM UPDATE NATURAL LANGUAGE PROCESSING

04 - 12 -2019

As the leading provider of search service in the world, every small changing about search […]

CHATBOT APPLICATION TRENDS HELP BUSINESS DEVELOPMENT BREAKTHROUGH

17 - 11 -2019

According to Grand View Research, the Chatbot market is expected to reach around $ 1.2 […]

CASESTUDY

Manulife Launch MAI – Virtual Agent for Customer Service

03 - 12 -2019

MAI – VIRTUAL AGENT OF MANULIFE Kasisto who created KAI – digital platform for finance […]

5 APPLICATION OF PURE NATURAL LANGUAGE PROCESSING – VNLP

02 - 12 -2019

Natural Language Processing is more and more popular. However, not all of businesses are aware […]

CHATBOT APPLICATION TRENDS HELP BUSINESS DEVELOPMENT BREAKTHROUGH

17 - 11 -2019

According to Grand View Research, the Chatbot market is expected to reach around $ 1.2 […]

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