{"id":1015,"date":"2020-05-07T02:32:30","date_gmt":"2020-05-07T02:32:30","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=1015"},"modified":"2025-01-08T02:31:34","modified_gmt":"2025-01-08T02:31:34","slug":"cach-tot-nhat-de-xay-dung-mot-chatbot-kich-ban-hay-conversational-ai","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/cach-tot-nhat-de-xay-dung-mot-chatbot-kich-ban-hay-conversational-ai\/","title":{"rendered":"C\u00c1CH T\u1ed0T NH\u1ea4T \u0110\u1ec2 X\u00c2Y D\u1ef0NG CHATBOT: K\u1ecaCH B\u1ea2N HAY CONVERSATIONAL AI ?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">T\u00edch h\u1ee3p Chatbot v\u1edbi trang web ho\u1eb7c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c c\u00f3 l\u1ee3i cho c\u1ea3 doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Chatbot c\u00f3 th\u1ec3 gi\u00fap doanh nghi\u1ec7p t\u0103ng doanh thu l\u00ean t\u1edbi 25%, t\u0103ng t\u1ef7 l\u1ec7 thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00ean 9,5% v\u00e0 c\u1ea3i thi\u1ec7n m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ebfn 35%. Th\u1ee9 hai, kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng t\u1ed1t h\u01a1n trong vi\u1ec7c t\u00ecm ki\u1ebfm, mua h\u00e0ng tr\u1ef1c tuy\u1ebfn ho\u1eb7c d\u1ecbch v\u1ee5, thanh to\u00e1n m\u1ed9t c\u00e1ch li\u1ec1n m\u1ea1ch v\u00e0 nhi\u1ec1u h\u01a1n th\u1ebf n\u1eefa. V\u1eady b\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng \u0111\u1ec3 t\u00edch h\u1ee3p Chabot v\u00e0o chi\u1ebfn l\u01b0\u1ee3c kinh doanh c\u1ee7a m\u00ecnh ch\u01b0a? C\u00e2u h\u1ecfi \u0111\u1eb7t ra l\u00e0 \u201cLi\u1ec7u lo\u1ea1i chatbot n\u00e0o s\u1ebd ph\u00f9 h\u1ee3p v\u1edbi m\u00f4 h\u00ecnh c\u1ee7a doanh nghi\u1ec7p b\u1ea1n?\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">H\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">D\u01b0\u1edbi \u0111\u00e2y, EM&amp;AI \u0111\u00e3 t\u1eadp h\u1ee3p c\u00e1c lo\u1ea1i chatbot ch\u00ednh bao g\u1ed3m c\u00f4ng d\u1ee5ng c\u1ee7a ch\u00fang v\u00e0 \u0111\u01b0a ra c\u00e1c so s\u00e1nh gi\u1eefa t\u00ednh n\u0103ng, hi\u1ec7u qu\u1ea3 v\u00e0 chi ph\u00ed th\u1ef1c hi\u1ec7n . Sau khi \u0111\u1ecdc b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 bi\u1ebft ch\u00ednh x\u00e1c lo\u1ea1i chatbot n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p. T\u00f9y thu\u1ed9c v\u00e0o \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a n\u00f3 m\u00e0 b\u1ea1n s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c li\u1ec7u b\u1ea1n gi\u1ea3i ph\u00e1p chatbot k\u1ecbch b\u1ea3n c\u1ed1 \u0111\u1ecbnh (Rule-based) hay chatbot conversational AI s\u1ebd ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/span><\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Cac_loai_Chatbot_chinh\"><span class=\"toc_number toc_depth_1\">1<\/span> C\u00e1c lo\u1ea1i Chatbot ch\u00ednh<\/a><ul><li><a href=\"#Loai_1_Chatbot_tra_loi_theo_kich_ban_co_dinh_Rule-based_chatbot\"><span class=\"toc_number toc_depth_2\">1.1<\/span> Lo\u1ea1i 1: Chatbot tr\u1ea3 l\u1eddi theo k\u1ecbch b\u1ea3n c\u1ed1 \u0111\u1ecbnh (Rule-based chatbot)<\/a><\/li><li><a href=\"#Loai_2_Conversational_AI\"><span class=\"toc_number toc_depth_2\">1.2<\/span> Lo\u1ea1i 2: Conversational AI<\/a><\/li><\/ul><\/li><li><a href=\"#Truong_hop_su_dung_Chatbot\"><span class=\"toc_number toc_depth_1\">2<\/span> Tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng Chatbot<\/a><ul><li><a href=\"#1_Tro_ly_hoi_dap\"><span class=\"toc_number toc_depth_2\">2.1<\/span> 1) Tr\u1ee3 l\u00fd h\u1ecfi \u0111\u00e1p<\/a><\/li><li><a href=\"#2_Bot_dieu_huongtro_ly_mua_sam\"><span class=\"toc_number toc_depth_2\">2.2<\/span> 2) Bot \u0111i\u1ec1u h\u01b0\u1edbng\/tr\u1ee3 l\u00fd mua s\u1eafm<\/a><\/li><li><a href=\"#3_Tro_ly_cham_soc_suc_khoe\"><span class=\"toc_number toc_depth_2\">2.3<\/span> 3) Tr\u1ee3 l\u00fd ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe<\/a><\/li><li><a href=\"#4_Khuyen_nghi_va_dai_ly_dat_phong\"><span class=\"toc_number toc_depth_2\">2.4<\/span> 4) Khuy\u1ebfn ngh\u1ecb v\u00e0 \u0111\u1ea1i l\u00fd \u0111\u1eb7t ph\u00f2ng<\/a><\/li><li><a href=\"#5_Chatbot_tiep_thi_tu_dong\"><span class=\"toc_number toc_depth_2\">2.5<\/span> 5) Chatbot ti\u1ebfp th\u1ecb t\u1ef1 \u0111\u1ed9ng<\/a><\/li><li><a href=\"#6_Bot_giao_dich\"><span class=\"toc_number toc_depth_2\">2.6<\/span> 6) Bot giao d\u1ecbch<\/a><\/li><\/ul><\/li><li><a href=\"#Giai_phap_xay_dung_bot_nao_phu_hop_voi_doanh_nghiep\"><span class=\"toc_number toc_depth_1\">3<\/span> Gi\u1ea3i ph\u00e1p x\u00e2y d\u1ef1ng bot n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p?<\/a><ul><li><a href=\"#1_Su_dung_nen_tang_chatbot_co_san\"><span class=\"toc_number toc_depth_2\">3.1<\/span> 1) S\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng chatbot c\u00f3 s\u1eb5n<\/a><\/li><li><a href=\"#2_Xay_dung_chatbot_tuy_chinh_ngay_tu_dau\"><span class=\"toc_number toc_depth_2\">3.2<\/span> 2) X\u00e2y d\u1ef1ng chatbot t\u00f9y ch\u1ec9nh ngay t\u1eeb \u0111\u1ea7u<\/a><\/li><\/ul><\/li><li><a href=\"#Tom_lai\"><span class=\"toc_number toc_depth_1\">4<\/span> T\u00f3m l\u1ea1i<\/a><\/li><\/ul><\/div>\n<h2><span id=\"Cac_loai_Chatbot_chinh\"><span style=\"color: #ff7500;\"><strong>C\u00e1c lo\u1ea1i Chatbot ch\u00ednh<\/strong><\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Chatbot l\u00e0 m\u1ed9t \u1ee9ng d\u1ee5ng m\u00e1y t\u00ednh b\u1eaft ch\u01b0\u1edbc h\u00e0nh vi c\u1ee7a con ng\u01b0\u1eddi trong cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi ng\u01b0\u1eddi th\u1eadt. Nh\u01b0ng, m\u1ee9c \u0111\u1ed9 nh\u00e2n v\u0103n c\u1ee7a chatbot ph\u1ee5 thu\u1ed9c v\u00e0o s\u1ef1 ph\u1ee9c t\u1ea1p c\u1ee7a c\u00e1c c\u00f4ng ngh\u1ec7 \u0111\u1eb1ng sau \u1ee9ng d\u1ee5ng.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1018\" aria-describedby=\"caption-attachment-1018\" style=\"width: 450px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1018\" title=\"So s\u00e1nh rule-base chatbot v\u1edbi conversational AI chatbot\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-rule-base-chatbot-voi-chatbot-ai-2.jpg\" alt=\"So s\u00e1nh rule-base chatbot v\u1edbi conversational AI chatbot\" width=\"450\" height=\"223\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-rule-base-chatbot-voi-chatbot-ai-2.jpg 994w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-rule-base-chatbot-voi-chatbot-ai-2-300x148.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-rule-base-chatbot-voi-chatbot-ai-2-768x380.jpg 768w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><figcaption id=\"caption-attachment-1018\" class=\"wp-caption-text\">So s\u00e1nh rule-base chatbot v\u1edbi Conversational AI chatbot<\/figcaption><\/figure>\n<h3><\/h3>\n<h3><span id=\"Loai_1_Chatbot_tra_loi_theo_kich_ban_co_dinh_Rule-based_chatbot\"><b>Lo\u1ea1i 1: Chatbot tr\u1ea3 l\u1eddi theo k\u1ecbch b\u1ea3n c\u1ed1 \u0111\u1ecbnh (Rule-based chatbot)<\/b><\/span><\/h3>\n<p><b>Rule-based chatbot<\/b><span style=\"font-weight: 400;\"> l\u00e0 lo\u1ea1i chatbot c\u01a1 b\u1ea3n nh\u1ea5t. C\u00e1c chatbot nh\u01b0 v\u1eady giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c t\u1eadp l\u1ec7nh \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc th\u00f4ng qua m\u1ed9t b\u1ed9 c\u00e2u h\u1ecfi tr\u1ea3 l\u1eddi nhanh ho\u1eb7c n\u00fat t\u01b0\u01a1ng t\u00e1c. C\u00e1c chatbot theo k\u1ecbch b\u1ea3n nh\u01b0 v\u1eady l\u00e0 ph\u01b0\u01a1ng ti\u1ec7n ch\u1eadm nh\u1ea5t \u0111\u1ec3 \u0111\u01b0a ng\u01b0\u1eddi d\u00f9ng \u0111\u1ebfn gi\u00e1 tr\u1ecb mong mu\u1ed1n c\u1ee7a h\u1ecd.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1069\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-du-lich.png\" alt=\"\" width=\"300\" height=\"455\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-du-lich.png 594w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-du-lich-198x300.png 198w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Chatbot Rule-Base \u2013 T\u01b0 v\u1ea5n tour du l\u1ecbch<\/span><\/i><\/p>\n<h3><\/h3>\n<h3><span id=\"Loai_2_Conversational_AI\"><b>Lo\u1ea1i 2: Conversational AI<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">C\u00e1c chatbot AI ph\u1ee9c t\u1ea1p h\u01a1n c\u00e1c chatbot theo k\u1ecbch b\u1ea3n v\u00e0 bao g\u1ed3m hai ph\u00e2n m\u1ee5c:<\/span><\/p>\n<p>&#8211; Chatbot v\u1edbi x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean (NLP Chatbot)<\/p>\n<p>&#8211; Chatbot Machine Learning<\/p>\n<p><span style=\"font-weight: 400;\">C\u00e1c chatbot x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean (NLP) c\u00f3 th\u1ec3 hi\u1ec3u, ph\u00e2n t\u00edch v\u00e0 \u01b0u ti\u00ean c\u00e1c c\u00e2u h\u1ecfi t\u00f9y theo m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a ch\u00fang. C\u00e1c chatbot NLP \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh \u0111\u1ec3 nh\u1eadn ra c\u00e1c t\u1eeb kh\u00f3a c\u1ee5 th\u1ec3. Sau \u0111\u00f3, c\u00e1c chatbot NLP \u0111\u01b0a ra c\u00e1c ph\u1ea3n h\u1ed3i th\u00edch h\u1ee3p v\u1edbi ph\u1ea3n h\u1ed3i kh\u00f4ng c\u00f3 k\u1ecbch b\u1ea3n tr\u01b0\u1edbc. NLP n\u00e2ng cao h\u01a1n th\u1eadm ch\u00ed c\u00f3 th\u1ec3 hi\u1ec3u c\u01b0\u1eddng \u0111\u1ed9 tin nh\u1eafn c\u1ee7a b\u1ea1n, t\u1ee9c l\u00e0, cho d\u00f9 b\u1ea1n \u0111ang \u0111\u1eb7t c\u00e2u h\u1ecfi ho\u1eb7c \u0111\u01b0a ra tuy\u00ean b\u1ed1.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1020\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-tu-van-du-lich.png\" alt=\"\" width=\"400\" height=\"400\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-tu-van-du-lich.png 656w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-tu-van-du-lich-300x300.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-tu-van-du-lich-150x150.png 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Chatbot NLP \u2013 \u0110\u1eb7t Tour du l\u1ecbch<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Chatbot \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi <a href=\"https:\/\/vi.wikipedia.org\/wiki\/H%E1%BB%8Dc_m%C3%A1y\">Machine Learning (ML)<\/a> v\u00e0 <a href=\"https:\/\/vi.wikipedia.org\/wiki\/Tr%C3%AD_tu%E1%BB%87_nh%C3%A2n_t%E1%BA%A1o\">Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o<\/a> l\u00e0 lo\u1ea1i n\u00e2ng cao h\u01a1n. C\u00e1c chatbot ML h\u1ecdc h\u1ecfi t\u1eeb c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i \u0111\u00e3 x\u1ea3y ra trong qu\u00e1 kh\u1ee9 v\u1edbi m\u1ed9t ng\u01b0\u1eddi d\u00f9ng c\u1ee5 th\u1ec3 v\u00e0 t\u1ef1 ph\u00e1t tri\u1ec3n theo th\u1eddi gian.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1024\" title=\"Chatbot Conversational AI\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/Picture2-e1588736075568.jpg\" alt=\"Chatbot Conversational AI\" width=\"800\" height=\"388\" \/><\/p>\n<h2><span id=\"Truong_hop_su_dung_Chatbot\"><span style=\"color: #ff6600;\"><strong>Tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng Chatbot<\/strong><\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">B\u1ea1n c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng chatbot cho nhi\u1ec1u l\u0129nh v\u1ef1c kinh doanh, bao g\u1ed3m vi\u1ec7c h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng, h\u1ed7 tr\u1ee3 thanh to\u00e1n h\u1ee3p l\u00fd, tr\u1ee3 l\u00fd mua s\u1eafm v\u00e0 th\u1eadm ch\u00ed c\u1ea3 tr\u1ee3 l\u00fd ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe. C\u1ee5 th\u1ec3, chatbot c\u00f3 th\u1ec3 bao g\u1ed3m c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng sau:<\/span><\/p>\n<h3><span id=\"1_Tro_ly_hoi_dap\"><strong>1) Tr\u1ee3 l\u00fd h\u1ecfi \u0111\u00e1p<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">H\u1ea7u h\u1ebft c\u00e1c chatbot theo k\u1ecbch b\u1ea3n c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi c\u00e1c C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p (FAQ) v\u00e0 x\u1eed l\u00fd h\u01a1n 80% c\u00e1c truy v\u1ea5n h\u1ed7 tr\u1ee3 c\u1ee7a kh\u00e1ch h\u00e0ng. Th\u1ef1c t\u1ebf, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e2u h\u1ecfi v\u00e0 mong mu\u1ed1n nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi t\u01b0\u01a1ng \u1ee9ng. Nh\u01b0ng, \u0111\u1ec3 t\u1ea1o m\u1ed9t chatbot nh\u01b0 v\u1eady, doanh nghi\u1ec7p c\u1ea7n m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 h\u01a1n l\u00e0 ch\u1ec9 t\u00edch h\u1ee3p c\u00e1c t\u00e0i li\u1ec7u ph\u1ea7n FAQ v\u00e0o giao di\u1ec7n tr\u00f2 chuy\u1ec7n. C\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p c\u0169ng c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi ti\u1ebfp theo v\u00e0 k\u1ebft n\u1ed1i ng\u01b0\u1eddi d\u00f9ng v\u1edbi ng\u01b0\u1eddi th\u1eadt n\u1ebfu c\u1ea7n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00e1c chatbot nh\u01b0 v\u1eady \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho c\u1ea3 trang web v\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, v\u00e0 m\u1ed9t v\u00ed d\u1ee5 l\u00e0 chatbot Kate, m\u1ed9t tr\u1ee3 l\u00fd k\u1ef9 thu\u1eadt s\u1ed1 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi c\u00f4ng ty b\u1ea3o hi\u1ec3m Geico. Ng\u01b0\u1eddi d\u00f9ng \u1ee9ng d\u1ee5ng c\u00f3 th\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi cho Kate, th\u00f4ng qua c\u1ea3 gi\u1ecdng n\u00f3i v\u00e0 v\u0103n b\u1ea3n \u0111\u1ec3 nh\u1eadn c\u00e2u tr\u1ea3 l\u1eddi v\u1ec1 thanh to\u00e1n v\u00e0 ch\u00ednh s\u00e1ch c\u01a1 b\u1ea3n.<\/span><\/p>\n<h3><span id=\"2_Bot_dieu_huongtro_ly_mua_sam\"><strong>2) Bot \u0111i\u1ec1u h\u01b0\u1edbng\/tr\u1ee3 l\u00fd mua s\u1eafm<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">C\u00e1c bot \u0111i\u1ec1u h\u01b0\u1edbng gi\u00fap ng\u01b0\u1eddi d\u00f9ng trang web ho\u1eb7c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng t\u00ecm ki\u1ebfm th\u00f4ng tin c\u1ee5 th\u1ec3 nh\u01b0 b\u00e0i vi\u1ebft tr\u00ean blog, trang web ho\u1eb7c s\u1ea3n ph\u1ea9m c\u1ee5 th\u1ec3, th\u00f4ng qua giao di\u1ec7n tr\u00f2 chuy\u1ec7n. B\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng chatbot \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ec3 h\u01b0\u1edbng kh\u00e1ch h\u00e0ng \u0111\u1ebfn s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p nh\u1ea5t. \u0110\u1ea7u ti\u00ean, ng\u01b0\u1eddi d\u00f9ng n\u00f3i v\u1edbi m\u1ed9t chatbot s\u1ea3n ph\u1ea9m m\u00e0 ng\u01b0\u1eddi ta \u0111ang t\u00ecm ki\u1ebfm. Ti\u1ebfp theo, bot \u0111i\u1ec1u h\u01b0\u1edbng hi\u1ec3n th\u1ecb cho ng\u01b0\u1eddi d\u00f9ng t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0 g\u1eedi li\u00ean k\u1ebft \u0111\u1ebfn c\u00e1c m\u1ee5c \u0111\u00f3. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, backbot endbot \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi danh m\u1ee5c v\u00e0 API ph\u00eda d\u1ecbch v\u1ee5. Tuy nhi\u00ean, c\u00e1c chatbot nh\u01b0 v\u1eady l\u00e0 m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 nhi\u1ec1u h\u01a1n c\u00e1c menu \u0111i\u1ec1u h\u01b0\u1edbng. Tr\u1ee3 l\u00fd mua s\u1eafm th\u1eadm ch\u00ed c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn thay \u0111\u1ed5i tin nh\u1eafn v\u00e0 ch\u1ee7 \u0111\u1ec1, g\u1eedi l\u1eddi ch\u00fac m\u1eebng ng\u00e0y l\u1ec5 ho\u1eb7c th\u00f4ng tin v\u1ec1 vi\u1ec7c b\u00e1n h\u00e0ng th\u1ef1c t\u1ebf.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tr\u1ee3 l\u00fd mua s\u1eafm \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i trong ng\u00e0nh c\u00f4ng nghi\u1ec7p qu\u1ea7n \u00e1o v\u00e0 th\u1eddi trang. M\u1ed9t v\u00ed d\u1ee5 l\u00e0 bot H&amp;M tr\u00ean n\u1ec1n t\u1ea3ng KiK, hi\u1ec3u s\u1edf th\u00edch phong c\u00e1ch ng\u01b0\u1eddi d\u00f9ng, \u0111\u01b0a ra c\u00e1c \u0111\u1ec1 xu\u1ea5t v\u1ec1 phong c\u00e1ch c\u00e1 nh\u00e2n h\u00f3a v\u00e0 th\u1eadm ch\u00ed x\u00e2y d\u1ef1ng trang ph\u1ee5c.<\/span><\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1049 aligncenter\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/tro-ly-ao-mua-sam.jpg\" alt=\"\" width=\"500\" height=\"259\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/tro-ly-ao-mua-sam.jpg 1000w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/tro-ly-ao-mua-sam-300x155.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/tro-ly-ao-mua-sam-768x398.jpg 768w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/h3>\n<p style=\"text-align: center;\"><em>Tr\u1ee3 l\u00fd \u1ea3o mua s\u1eafm &#8211; shopping chatbot<\/em><\/p>\n<h3><span id=\"3_Tro_ly_cham_soc_suc_khoe\"><strong>3) Tr\u1ee3 l\u00fd ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Chatbot gi\u00fap c\u00e1c ph\u00f2ng kh\u00e1m v\u00e0 b\u1ec7nh vi\u1ec7n ti\u1ebft ki\u1ec7m m\u1ed9t kho\u1ea3n ti\u1ec1n \u0111\u00e1ng k\u1ec3. Trong ng\u00e0nh ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, chatbot c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n nh\u01b0 nh\u00e2n vi\u00ean ti\u1ebfp t\u00e2n tr\u1ef1c tuy\u1ebfn, y t\u00e1, th\u1ef1c t\u1eadp ho\u1eb7c th\u1eadm ch\u00ed h\u1ed7 tr\u1ee3 b\u00e1o c\u00e1o ti\u1ebfn \u0111\u1ed9 c\u1ee7a b\u1ec7nh nh\u00e2n, \u0111\u00e1nh gi\u00e1 t\u01b0\u01a1ng t\u00e1c thu\u1ed1c v\u00e0 ki\u1ec3m tra ph\u1ee5c h\u1ed3i sau ph\u1eabu thu\u1eadt.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ngo\u00e0i ra, chatbot c\u00f3 th\u1ec3 gi\u00fap ch\u1ea9n \u0111o\u00e1n y t\u1ebf nhanh h\u01a1n, nh\u01b0 chatbot c\u1ee7a MedWhat. Nh\u1edd thu\u1eadt to\u00e1n ML, chatbot MedWatch cung c\u1ea5p cho ng\u01b0\u1eddi d\u00f9ng c\u00e2u tr\u1ea3 l\u1eddi ng\u00e0y c\u00e0ng ch\u00ednh x\u00e1c v\u1ec1 c\u00e1c c\u00e2u h\u1ecfi li\u00ean quan \u0111\u1ebfn ch\u1ea9n \u0111o\u00e1n y t\u1ebf. B\u00ean c\u1ea1nh \u0111\u00f3, nh\u1edd h\u1ecdc m\u00e1y, bot h\u1ecdc \u0111\u01b0\u1ee3c t\u1eeb m\u1ed7i l\u1ea7n t\u01b0\u01a1ng t\u00e1c v\u1edbi b\u1ec7nh nh\u00e2n. MedWhat bot m\u1edf r\u1ed9ng d\u1eef li\u1ec7u y t\u1ebf hi\u1ec7n c\u00f3 b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng m\u1ed9t l\u01b0\u1ee3ng l\u1edbn nghi\u00ean c\u1ee9u y h\u1ecdc v\u00e0 c\u00e1c b\u00e0i b\u00e1o khoa h\u1ecdc \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 ngang h\u00e0ng.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1050 aligncenter\" title=\"Tr\u1ee3 l\u00fd \u1ea3o l\u0129nh v\u1ef1c y t\u1ebf\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/tro-ly-ao-suc-khoe.jpg\" alt=\"Tr\u1ee3 l\u00fd \u1ea3o l\u0129nh v\u1ef1c y t\u1ebf\" width=\"450\" height=\"253\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/tro-ly-ao-suc-khoe.jpg 712w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/tro-ly-ao-suc-khoe-300x169.jpg 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Tr\u1ee3 l\u00fd \u1ea3o ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe<\/em><\/p>\n<h3><span id=\"4_Khuyen_nghi_va_dai_ly_dat_phong\"><strong>4) Khuy\u1ebfn ngh\u1ecb v\u00e0 \u0111\u1ea1i l\u00fd \u0111\u1eb7t ph\u00f2ng<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Trong c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p nh\u01b0 kh\u00e1ch s\u1ea1n v\u00e0 du l\u1ecbch, chatbot c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng l\u00e0m tr\u1ee3 l\u00fd du l\u1ecbch c\u00e1 nh\u00e2n ho\u1eb7c c\u00e1c m\u00e1y \u0111\u00e0o \u1ea3o. B\u1eb1ng c\u00e1ch n\u00e0y, kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 tr\u1ef1c tuy\u1ebfn 24\/7, t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn l\u00f2ng trung th\u00e0nh v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 t\u00edch h\u1ee3p c\u00e1c chatbot nh\u01b0 v\u1eady v\u00e0o m\u1ed9t trang web v\u00e0 th\u1eadm ch\u00ed c\u1ea3 trang Facebook Business, gi\u1ed1ng nh\u01b0 c\u01a1 quan SnapTravel c\u00f3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">S\u1eed d\u1ee5ng bot Snap Travel Messenger, kh\u00e1ch du l\u1ecbch c\u00f3 th\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c ch\u1ed7 \u1edf t\u1ed1t nh\u1ea5t \u0111\u00e1p \u1ee9ng s\u1edf th\u00edch v\u00e0 ng\u00e2n s\u00e1ch c\u1ee7a h\u1ecd. Bot n\u00e0y \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o v\u00e0 ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t b\u1ed9 t\u1ed5ng h\u1ee3p. B\u1ea1n c\u1ea7n nh\u1eadp ng\u00e0y v\u00e0 th\u00e0nh ph\u1ed1 b\u1ea1n mu\u1ed1n \u0111\u1ebfn. Sau \u0111\u00f3, Snap bot ph\u00e2n t\u00edch c\u00e1c \u01b0u \u0111\u00e3i t\u1eeb Expedia, Priceline v\u00e0 c\u00e1c trang web du l\u1ecbch kh\u00e1c, \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c \u01b0u \u0111\u00e3i t\u1ed1t nh\u1ea5t. Sau khi ch\u1ecdn t\u00f9y ch\u1ecdn t\u1ed1t nh\u1ea5t, ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 \u0111\u1eb7t ch\u1ed7 \u1edf ngay th\u00f4ng qua Messenger.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1051 aligncenter\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-dat-phong.jpg\" alt=\"Chatbot h\u1ed7 tr\u1ee3 \u0111\u1eb7t ph\u00f2ng\" width=\"450\" height=\"243\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-dat-phong.jpg 512w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chatbot-dat-phong-300x162.jpg 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Chatbot h\u1ed7 tr\u1ee3 \u0111\u1eb7t ph\u00f2ng<\/em><\/p>\n<h3><span id=\"5_Chatbot_tiep_thi_tu_dong\"><strong>5) Chatbot ti\u1ebfp th\u1ecb t\u1ef1 \u0111\u1ed9ng<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Chatbot c\u0169ng c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb n\u1ed9i dung v\u00e0 t\u1ea1o th\u00eam kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng t\u1eeb ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i ho\u1eb7c trang web. B\u00ean c\u1ea1nh \u0111\u00f3, m\u1ed9t chatbot c\u00f3 th\u1ec3 duy tr\u00ec t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u0169 c\u1ee7a b\u1ea1n b\u1eb1ng c\u00e1ch g\u1eedi cho h\u1ecd c\u00e1c th\u00f4ng tin c\u1eadp nh\u1eadt v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ho\u1eb7c khuy\u1ebfn m\u00e3i. N\u00f3 th\u00f4ng b\u00e1o cho ng\u01b0\u1eddi \u0111\u0103ng k\u00fd v\u1ec1 nh\u1eefng c\u00e2u chuy\u1ec7n v\u1ec1 c\u00e1c ch\u1ee7 \u0111\u1ec1 c\u00f3 li\u00ean quan.\u00a0<\/span><\/p>\n<h3><span id=\"6_Bot_giao_dich\"><b>6) Bot giao d\u1ecbch<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Lo\u1ea1i chatbot n\u00e0y c\u00f3 nhi\u1ec1u \u0111i\u1ec3m kh\u00e1c nhi\u1ec1u bi\u1ec7t so v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng tr\u00ean. M\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a chatbot giao d\u1ecbch l\u00e0 \u0111\u01a1n gi\u1ea3n h\u00f3a tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng v\u00e0 cung c\u1ea5p m\u1ed9t k\u00eanh thu\u1eadn ti\u1ec7n v\u00e0 nhanh ch\u00f3ng \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3. Chatbot giao d\u1ecbch cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng \u0111\u1eb7t h\u00e0ng v\u00e0 l\u1eb7p l\u1ea1i mua h\u00e0ng, th\u1eadm ch\u00ed ti\u1ebfn h\u00e0nh thanh to\u00e1n tr\u1ef1c tuy\u1ebfn.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ed9t v\u00ed d\u1ee5 l\u00e0 th\u01b0\u01a1ng hi\u1ec7u Pizza Hut gi\u00fap ng\u01b0\u1eddi d\u00f9ng \u0111\u1eb7t h\u00e0ng cho pizza v\u00e0 c\u00e1c b\u1eefa \u0103n kh\u00e1c th\u00f4ng qua Twitter ho\u1eb7c Facebook. Bot c\u0169ng th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i g\u1ea7n \u0111\u00e2y v\u00e0 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1052 aligncenter\" title=\"Tr\u1ee3 l\u00fd \u1ea3o nh\u00e0 h\u00e0ng\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chabot-dat-mon.png\" alt=\"Tr\u1ee3 l\u00fd \u1ea3o nh\u00e0 h\u00e0ng\" width=\"450\" height=\"265\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chabot-dat-mon.png 892w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chabot-dat-mon-300x177.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/chabot-dat-mon-768x452.png 768w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Tr\u1ee3 l\u00fd \u1ea3o nh\u00e0 h\u00e0ng h\u1ed7 tr\u1ee3 giao d\u1ecbch \u0111\u1eb7t m\u00f3n<\/em><\/p>\n<p><span style=\"font-weight: 400;\">T\u1eeb nh\u1eefng ph\u00e2n t\u00edch tr\u00ean, b\u1ea1n ch\u1eafc h\u1eb3n \u0111\u00e3 c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng l\u1ef1a ch\u1ecdn ho\u00e0n h\u1ea3o cho lo\u1ea1i chatbot v\u00e0 c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p. <\/span><span style=\"font-weight: 400;\">B\u00e2y gi\u1edd, h\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u xem li\u1ec7u t\u1ea1o chatbot v\u1edbi n\u1ec1n t\u1ea3ng chatbot \u0111\u01b0\u1ee3c d\u1ef1ng s\u1eb5n hay t\u1ef1 x\u00e2y d\u1ef1ng bot t\u00f9y ch\u1ec9nh ngay t\u1eeb \u0111\u1ea7u nh\u00e9!<\/span><\/p>\n<h2><span id=\"Giai_phap_xay_dung_bot_nao_phu_hop_voi_doanh_nghiep\"><span style=\"color: #ff7500;\">Gi\u1ea3i ph\u00e1p x\u00e2y d\u1ef1ng bot n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p?<\/span><\/span><\/h2>\n<h3><span id=\"1_Su_dung_nen_tang_chatbot_co_san\"><b>1) S\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng chatbot c\u00f3 s\u1eb5n<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">N\u1ec1n t\u1ea3ng Chatbot cho ph\u00e9p b\u1ea1n t\u1ef1 t\u1ea1o chatbot c\u1ee7a ri\u00eang m\u00ecnh. B\u00ean c\u1ea1nh m\u1ed9t s\u1ed1 n\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng chatbot c\u00f3 menu k\u00e9o v\u00e0 th\u1ea3 \u0111\u01a1n gi\u1ea3n l\u00e0 nh\u1eefng n\u1ec1n t\u1ea3ng kh\u00e1c y\u00eau c\u1ea7u m\u1ed9t m\u1ee9c \u0111\u1ed9 ki\u1ebfn \u200b\u200bth\u1ee9c k\u1ef9 thu\u1eadt. B\u00e2y gi\u1edd, ch\u00fang ta s\u1ebd xem x\u00e9t c\u00e1c n\u1ec1n t\u1ea3ng ph\u1ed5 bi\u1ebfn nh\u1ea5t \u0111\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c chatbot v\u00e0 c\u00e1c kh\u1ea3 n\u0103ng c\u1ee7a ch\u00fang.\u00a0<\/span><\/p>\n<figure id=\"attachment_1067\" aria-describedby=\"caption-attachment-1067\" style=\"width: 450px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1067\" title=\"So s\u00e1nh t\u00ednh n\u0103ng c\u00e1c n\u1ec1n t\u1ea3ng chatbot\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-nen-tang-chatbot.png\" alt=\"So s\u00e1nh t\u00ednh n\u0103ng c\u00e1c n\u1ec1n t\u1ea3ng chatbot\" width=\"450\" height=\"224\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-nen-tang-chatbot.png 1772w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-nen-tang-chatbot-300x149.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-nen-tang-chatbot-1024x509.png 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-nen-tang-chatbot-768x382.png 768w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-nen-tang-chatbot-1536x764.png 1536w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><figcaption id=\"caption-attachment-1067\" class=\"wp-caption-text\">So s\u00e1nh t\u00ednh n\u0103ng c\u00e1c n\u1ec1n t\u1ea3ng chatbot<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Theo \u0111\u00f3, nh\u1eefng l\u1ee3i th\u1ebf c\u1ee7a n\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng bot l\u00e0 g\u00ec?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; C\u00e1c nh\u00e0 x\u00e2y d\u1ef1ng Chatbot thu\u1eadn ti\u1ec7n cho vi\u1ec7c ph\u00e1t tri\u1ec3n c\u00e1c chatbot \u0111\u01a1n gi\u1ea3n ho\u1eb7c th\u1eadm ch\u00ed tinh vi cho b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ea1n c\u00f3 th\u1ec3 t\u00edch h\u1ee3p chatbot c\u1ee7a m\u00ecnh v\u1edbi h\u1ea7u h\u1ebft c\u00e1c n\u1ec1n t\u1ea3ng nh\u1eafn tin ph\u1ed5 bi\u1ebfn, nh\u01b0 Messenger, Telegram, Skype<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1040 aligncenter\" title=\"T\u00edch h\u1ee3p chatbot v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng chat\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/ket-noi-chatbot-voi-nen-tang-tin-nhan-1.jpg\" alt=\"T\u00edch h\u1ee3p chatbot v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng chat\" width=\"450\" height=\"377\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/ket-noi-chatbot-voi-nen-tang-tin-nhan-1.jpg 1189w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/ket-noi-chatbot-voi-nen-tang-tin-nhan-1-300x251.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/ket-noi-chatbot-voi-nen-tang-tin-nhan-1-1024x857.jpg 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/ket-noi-chatbot-voi-nen-tang-tin-nhan-1-768x643.jpg 768w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-weight: 400;\">M\u1ed9t s\u1ed1 n\u1ec1n t\u1ea3ng cho ph\u00e9p t\u00edch h\u1ee3p chatbot ngay v\u00e0o trang web ho\u1eb7c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng c\u1ee7a b\u1ea1n<\/span><\/em><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ea1n c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i chatbot c\u1ee7a m\u00ecnh v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a b\u00ean th\u1ee9 ba nh\u01b0 c\u1ed5ng thanh to\u00e1n. <\/span><span style=\"font-weight: 400;\">N\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng Chatbot l\u00e0 gi\u00e1 r\u1ebb ho\u1eb7c th\u1eadm ch\u00ed mi\u1ec5n ph\u00ed. <\/span><span style=\"font-weight: 400;\">B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1eb7t logic kinh doanh c\u1ee7a m\u00ecnh v\u1ec1 h\u00e0nh vi chatbot. <\/span><span style=\"font-weight: 400;\">\u0110\u1ed3ng th\u1eddi, n\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng chatbot c\u00f3 m\u1ed9t s\u1ed1 nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 t\u1ea1o m\u1ed9t chatbot v\u1edbi logic \u0111\u01a1n gi\u1ea3n, n\u1ebfu chatbot ph\u1ee9c t\u1ea1p h\u01a1n, b\u1ea1n s\u1ebd c\u1ea7n tr\u1ee3 gi\u00fap t\u1eeb c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; C\u00e1c c\u00f4ng c\u1ee5 Chatbot-builders c\u00f3 th\u1ec3 kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng gi\u00fap b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; N\u1ebfu b\u1ea1n kh\u00f4ng ph\u1ea3i l\u00e0 d\u00e2n c\u00f4ng ngh\u1ec7, b\u1ea1n s\u1ebd c\u1ea7n nhi\u1ec1u th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c h\u01a1n \u0111\u1ec3 t\u1ea1o m\u1ed9t chatbot. Tuy nhi\u00ean, kh\u00f4ng c\u00f3 g\u00ec \u0111\u1ea3m b\u1ea3o r\u1eb1ng chatbot s\u1ebd ho\u1ea1t \u0111\u1ed9ng t\u1ed1t.<\/span><\/p>\n<h3><span id=\"2_Xay_dung_chatbot_tuy_chinh_ngay_tu_dau\"><b>2) X\u00e2y d\u1ef1ng chatbot t\u00f9y ch\u1ec9nh ngay t\u1eeb \u0111\u1ea7u<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">N\u1ebfu b\u1ea1n mu\u1ed1n t\u1ea1o m\u1ed9t chatbot tinh vi v\u1edbi t\u00edch h\u1ee3p API c\u1ee7a ri\u00eang b\u1ea1n, ch\u1eb3ng h\u1ea1n nh\u01b0 tr\u1ee3 l\u00fd mua s\u1eafm, \u0111\u1ea1i l\u00fd \u0111\u1eb7t ph\u00f2ng ho\u1eb7c tr\u1ee3 l\u00fd ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, h\u00e3y xem x\u00e9t vi\u1ec7c ph\u00e1t tri\u1ec3n m\u1ed9t chatbot t\u00f9y ch\u1ec9nh ngay t\u1eeb \u0111\u1ea7u. B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o m\u1ed9t gi\u1ea3i ph\u00e1p v\u1edbi logic t\u00f9y ch\u1ec9nh v\u00e0 m\u1ed9t b\u1ed9 t\u00ednh n\u0103ng \u0111\u00e1p \u1ee9ng l\u00fd t\u01b0\u1edfng cho nhu c\u1ea7u kinh doanh c\u1ee7a b\u1ea1n. C\u00e1c chatbot nh\u01b0 v\u1eady ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t \u1ee9ng d\u1ee5ng ph\u00eda m\u00e1y ch\u1ee7 th\u1ef1c hi\u1ec7n c\u00e1c t\u00ednh n\u0103ng tr\u00f2 chuy\u1ec7n th\u00f4ng qua API ri\u00eang. \u0110\u1ec3 t\u1ea1o chatbot t\u00f9y ch\u1ec9nh c\u1ee7a ri\u00eang b\u1ea1n, b\u1ea1n c\u1ea7n thu\u00ea m\u1ed9t nh\u00f3m ph\u00e1t tri\u1ec3n cho c\u00e1c d\u1ecbch v\u1ee5 ph\u00e1t tri\u1ec3n chatbot. N\u1ebfu chatbot c\u1ee7a b\u1ea1n y\u00eau c\u1ea7u t\u00edch h\u1ee3p X\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean, nh\u00f3m ph\u00e1t tri\u1ec3n s\u1ebd hu\u1ea5n luy\u1ec7n m\u00f4 h\u00ecnh NLP ri\u00eang ph\u00f9 h\u1ee3p cho l\u0129nh v\u1ef1c\/ng\u00e0nh kinh doanh c\u1ee7a b\u1ea1n. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, h\u00e3y xem x\u00e9t r\u1eb1ng NLP s\u1ebd ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t d\u1ecbch v\u1ee5 ri\u00eang bi\u1ec7t.<\/span><\/p>\n<p><strong>\u01afu \u0111i\u1ec3m chatbot t\u00f9y ch\u1ec9nh<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ea1n c\u00f3 th\u1ec3 t\u00edch h\u1ee3p c\u00e1c ch\u1ee9c n\u0103ng ph\u1ee9c t\u1ea1p v\u00e0 \u0111\u1ed9c \u0111\u00e1o v\u00e0o chatbot c\u1ee7a m\u00ecnh<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Nh\u00f3m ph\u00e1t tri\u1ec3n c\u1ee7a b\u1ea1n s\u1ebd cung c\u1ea5p cho bot c\u1ee7a b\u1ea1n tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng tuy\u1ec7t v\u1eddi, c\u0169ng nh\u01b0 gi\u00fap b\u1ea1n t\u00ecm gi\u1ea3i ph\u00e1p k\u1ef9 thu\u1eadt ph\u00f9 h\u1ee3p cho nhu c\u1ea7u kinh doanh c\u1ee7a b\u1ea1n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Nh\u00f3m ph\u00e1t tri\u1ec3n s\u1ebd ti\u1ebfn h\u00e0nh ki\u1ec3m tra chatbot c\u1ee7a b\u1ea1n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng n\u00f3 kh\u00f4ng c\u00f3 l\u1ed7i.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Sau khi ph\u00e1t h\u00e0nh bot, nh\u00f3m ph\u00e1t tri\u1ec3n s\u1ebd cung c\u1ea5p cho b\u1ea1n b\u1ea3o tr\u00ec k\u1ef9 thu\u1eadt v\u00e0 c\u1ea3i ti\u1ebfn bot h\u01a1n n\u1eefa.<\/span><\/p>\n<p><strong>Tuy nhi\u00ean, c\u0169ng c\u00f3 m\u1ed9t s\u1ed1 nh\u01b0\u1ee3c \u0111i\u1ec3m:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Ph\u00e1t tri\u1ec3n m\u1ed9t chatbot t\u00f9y ch\u1ec9nh t\u1ed1n nhi\u1ec1u th\u1eddi gian v\u00e0 chi ph\u00ed h\u01a1n so v\u1edbi ph\u00e1t tri\u1ec3n bot th\u00f4ng qua n\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; \u0110\u1ec3 ph\u00e1t tri\u1ec3n m\u1ed9t gi\u1ea3i ph\u00e1p nh\u01b0 v\u1eady, c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n s\u1ebd c\u1ea7n t\u1ea1o ra c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng d\u1ecbch v\u1ee5 v\u00e0 l\u01b0u tr\u1eef, vi\u1ec7c n\u00e0y c\u0169ng m\u1ea5t th\u1eddi gian.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u00e2y gi\u1edd, ch\u00fang ta h\u00e3y so s\u00e1nh vi\u1ec7c ph\u00e1t tri\u1ec3n chatbot Rule-base v\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p Bot NLP:\u00a0\u00a0<\/span><\/p>\n<figure id=\"attachment_1066\" aria-describedby=\"caption-attachment-1066\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1066\" title=\"So s\u00e1nh chatbot rule-base v\u1edbi chatbot nlp\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-chatbot-rulebase-vs-chatbot-nlp-1.png\" alt=\"So s\u00e1nh chatbot rule-base v\u1edbi chatbot nlp\" width=\"800\" height=\"510\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-chatbot-rulebase-vs-chatbot-nlp-1.png 1765w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-chatbot-rulebase-vs-chatbot-nlp-1-300x191.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-chatbot-rulebase-vs-chatbot-nlp-1-1024x653.png 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-chatbot-rulebase-vs-chatbot-nlp-1-768x490.png 768w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/so-sanh-chatbot-rulebase-vs-chatbot-nlp-1-1536x979.png 1536w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-1066\" class=\"wp-caption-text\">So s\u00e1nh chatbot rule-base v\u1edbi chatbot NLP<\/figcaption><\/figure>\n<blockquote><p><b>V\u1eady doanh nghi\u1ec7p n\u00ean l\u1ef1a ch\u1ecdn n\u1ec1n t\u1ea3ng chatbot hay x\u00e2y d\u1ef1ng chatbot t\u00f9y ch\u1ec9nh ngay t\u1eeb \u0111\u1ea7u?<\/b><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Kh\u00f4ng c\u00f3 c\u00e2u tr\u1ea3 l\u1eddi duy nh\u1ea5t v\u00ec gi\u1ea3i ph\u00e1p s\u1ebd ph\u1ee5 thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a chatbot c\u1ee7a b\u1ea1n, tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng c\u1ee7a n\u00f3, s\u1ed1 l\u01b0\u1ee3ng t\u00edch h\u1ee3p, v.v.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u1ed9 x\u00e2y d\u1ef1ng Chatbot \u0111\u1ec3 ph\u00e1t tri\u1ec3n:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; H\u1ecfi \u0111\u00e1p v\u1ec1 bot<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Chatbot giao d\u1ecbch<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Bot \u0111i\u1ec1u h\u01b0\u1edbng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Bot chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (lead generation)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u00ean c\u1ea1nh \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng c\u00e1c tr\u00ecnh t\u1ea1o chatbot n\u1ebfu b\u1ea1n \u0111ang v\u1ed9i, c\u00f3 ng\u00e2n s\u00e1ch eo h\u1eb9p v\u00e0 c\u1ea7n ch\u1ee9c n\u0103ng \u0111\u01a1n gi\u1ea3n. Tuy nhi\u00ean, ngay c\u1ea3 c\u00e1c gi\u1ea3i ph\u00e1p x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng c\u00f3 th\u1ec3 ph\u1ee9c t\u1ea1p v\u00e0 \u00e1p d\u1ee5ng NLP, AI v\u00e0 h\u1ecdc m\u00e1y. \u0110\u1ed1i v\u1edbi nh\u1eefng tr\u01b0\u1eddng h\u1ee3p nh\u01b0 v\u1eady, b\u1ea1n c\u1ea7n thu\u00ea m\u1ed9t nh\u00f3m ph\u00e1t tri\u1ec3n \u0111\u1ec3 thi\u1ebft l\u1eadp v\u00e0 d\u1ea1y c\u00e1c chatbot tinh vi cho b\u1ea1n.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00e1c chatbot t\u00f9y ch\u1ec9nh r\u1ea5t tuy\u1ec7t v\u1eddi trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng sau (Tr\u1ee3 l\u00fd \u1ea3o so v\u1edbi chatbot, x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng chatbot thi ph\u00e2n bot, x\u00e2y d\u1ef1ng Virtual assistant th\u00ec d\u00f9ng custom chatbot):<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Tr\u1ee3 l\u00fd mua s\u1eafm v\u1edbi AI v\u00e0 h\u1ecdc m\u00e1y<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Tr\u1ee3 l\u00fd ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Ch\u1ea9n \u0111o\u00e1n y khoa\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Chatbot kh\u00e1ch s\u1ea1n v\u00e0 h\u01b0\u1edbng d\u1eabn kh\u00e1ch c\u00e1 nh\u00e2n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; M\u1ed9t bot v\u1edbi t\u00edch h\u1ee3p API danh m\u1ee5c v\u00e0 d\u1ecbch v\u1ee5<\/span><\/p>\n<h2><span id=\"Tom_lai\"><span style=\"color: #ff6600;\"><b>T\u00f3m l\u1ea1i<\/b><\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Chatbot kh\u00e1c nhau v\u1ec1 m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p, tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng v\u00e0 ng\u00e0nh c\u00f4ng nghi\u1ec7p c\u1ee7a h\u1ecd. Tuy nhi\u00ean, v\u1edbi s\u1ef1 \u0111a d\u1ea1ng tuy\u1ec7t v\u1eddi nh\u01b0 v\u1eady, b\u1ea1n c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y t\u00f9y ch\u1ecdn \u0111\u00e1p \u1ee9ng l\u00fd t\u01b0\u1edfng cho nhu c\u1ea7u kinh doanh c\u1ee7a m\u00ecnh. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, b\u1ea1n c\u1ea7n tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi sau:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; M\u1ee5c \u0111\u00edch c\u1ee7a chatbot l\u00e0 g\u00ec?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ea1n s\u1ebd s\u1eed d\u1ee5ng n\u00f3 \u1edf \u0111\u00e2u: trong m\u1ed9t tr\u00ecnh nh\u1eafn tin, trang web ho\u1eb7c \u1ee9ng d\u1ee5ng?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; N\u00f3 ph\u1ee9c t\u1ea1p nh\u01b0 th\u1ebf n\u00e0o?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; N\u00f3 n\u00ean c\u00f3 bao nhi\u00eau t\u00ednh n\u0103ng?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; B\u1ea1n c\u00f3 c\u1ea7n t\u00edch h\u1ee3p n\u00f3 v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 c\u1ee7a b\u00ean th\u1ee9 ba, ch\u1eb3ng h\u1ea1n nh\u01b0 ph\u00e2n t\u00edch ho\u1eb7c c\u1ed5ng thanh to\u00e1n kh\u00f4ng?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sau khi tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi n\u00e0y, b\u1ea1n s\u1ebd c\u00f3 m\u1ed9t \u00fd t\u01b0\u1edfng r\u00f5 r\u00e0ng v\u1ec1 vi\u1ec7c c\u00f3 n\u00ean x\u00e2y d\u1ef1ng chatbot t\u00f9y ch\u1ec9nh c\u1ee7a ri\u00eang b\u1ea1n hay s\u1eed d\u1ee5ng tr\u00ecnh x\u00e2y d\u1ef1ng bot.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u00edch h\u1ee3p Chatbot v\u1edbi trang web ho\u1eb7c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1074,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[859,607],"tags":[177,258,183,244,195],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1015"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=1015"}],"version-history":[{"count":42,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1015\/revisions"}],"predecessor-version":[{"id":1078,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1015\/revisions\/1078"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/1074"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=1015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=1015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=1015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}