{"id":1088,"date":"2020-06-05T02:09:39","date_gmt":"2020-06-05T02:09:39","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=1088"},"modified":"2025-01-08T02:31:26","modified_gmt":"2025-01-08T02:31:26","slug":"khac-phuc-nhung-han-che-cua-chatbot-voi-conversational-ai-phan-2","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/khac-phuc-nhung-han-che-cua-chatbot-voi-conversational-ai-phan-2\/","title":{"rendered":"KH\u1eaeC PH\u1ee4C NH\u1eeeNG H\u1ea0N CH\u1ebe C\u1ee6A CHATBOT V\u1edaI CONVERSATIONAL AI (ph\u1ea7n 2)"},"content":{"rendered":"<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Su_khac_biet_giua_Conversational_AI_Chatbot_va_Rule-Based_Chatbot\"><span class=\"toc_number toc_depth_1\">1<\/span> S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa Conversational AI Chatbot v\u00e0 Rule-Based Chatbot<\/a><\/li><li><a href=\"#Lam_the_nao_de_Conversational_AI_chatbot_phu_hop_voi_tuong_lai_cua_doanh_nghiep\"><span class=\"toc_number toc_depth_1\">2<\/span> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 Conversational AI chatbot ph\u00f9 h\u1ee3p v\u1edbi t\u01b0\u01a1ng lai c\u1ee7a doanh nghi\u1ec7p?<\/a><ul><li><a href=\"#Tro_ly_ky_thuat_so\"><span class=\"toc_number toc_depth_2\">2.1<\/span> Tr\u1ee3 l\u00fd k\u1ef9 thu\u1eadt s\u1ed1<\/a><\/li><\/ul><\/li><li><a href=\"#Lam_the_nao_la_tat_ca_nhung_dieu_nay_xay_ra\"><span class=\"toc_number toc_depth_1\">3<\/span> L\u00e0m th\u1ebf n\u00e0o l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u n\u00e0y x\u1ea3y ra?<\/a><ul><li><a href=\"#Dao_tao_bot_truyen_thong\"><span class=\"toc_number toc_depth_2\">3.1<\/span> \u0110\u00e0o t\u1ea1o bot truy\u1ec1n th\u1ed1ng<\/a><\/li><li><a href=\"#Dao_tao_Conversational_AI_chatbot\"><span class=\"toc_number toc_depth_2\">3.2<\/span> \u0110\u00e0o t\u1ea1o Conversational AI chatbot<\/a><\/li><\/ul><\/li><li><a href=\"#Phan_ket_luan\"><span class=\"toc_number toc_depth_1\">4<\/span> Ph\u1ea7n k\u1ebft lu\u1eadn<\/a><\/li><\/ul><\/div>\n<h2><span id=\"Su_khac_biet_giua_Conversational_AI_Chatbot_va_Rule-Based_Chatbot\"><strong>S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa Conversational AI Chatbot v\u00e0 Rule-Based Chatbot<\/strong><\/span><\/h2>\n<p>\u1ede b\u00e0i vi\u1ebft ph\u1ea7n 1 \u0111\u00e3 cho th\u1ea5y <strong><em><a href=\"http:\/\/emandai.net\/blog\/khac-phuc-nhung-han-che-cua-chatbot-voi-conversational-ai-phan-1\/\">s\u1ef1 kh\u00e1c bi\u1ec7t r\u00f5 n\u00e9t gi\u1eefa Chatbot v\u00e0 Conversational AI chatbot<\/a><\/em><\/strong>. Ph\u1ea7n 2 d\u01b0\u1edbi \u0111\u00e2y s\u1ebd mang \u0111\u1ebfn doanh nghi\u1ec7p m\u1ed9t g\u00f3c nh\u00ecn r\u00f5 r\u00e0ng v\u1ec1 c\u00e1ch l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 tri\u1ec3n khai Conversational AI chatbot trong kinh doanh.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"626\" class=\"wp-image-1094\" title=\"conversational ai va chatbot thong thuong\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/s\u01a1-\u0111\u1ed3.jpg\" alt=\"&quot;S\u1ef1\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/s\u01a1-\u0111\u1ed3.jpg 800w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/s\u01a1-\u0111\u1ed3-300x235.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/s\u01a1-\u0111\u1ed3-768x601.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2><\/h2>\n<h2><span id=\"Lam_the_nao_de_Conversational_AI_chatbot_phu_hop_voi_tuong_lai_cua_doanh_nghiep\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 Conversational AI chatbot ph\u00f9 h\u1ee3p v\u1edbi t\u01b0\u01a1ng lai c\u1ee7a doanh nghi\u1ec7p?<\/span><\/h2>\n<p>M\u1eb7c d\u00f9<em><strong> <a href=\"https:\/\/emandai.net\/virtual-agent-vn\/\">Conversational AI chatbot<\/a><\/strong><\/em> v\u1eabn c\u00f2n kh\u00e1 m\u1edbi, ch\u1ee7 y\u1ebfu nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 quan t\u00e2m c\u1ee7a gi\u1edbi kh\u1edfi nghi\u1ec7p &amp; c\u00e1c doanh nghi\u1ec7p l\u1edbn \u0111\u1ea7u t\u01b0 cho t\u1ef1 \u0111\u1ed9ng h\u00f3a. Tuy nhi\u00ean, hi\u1ec7n nay gi\u1ea3i ph\u00e1p n\u00e0y \u0111\u00e3 h\u1ed9i \u0111\u1ee7 nh\u1eefng \u0111\u1ee7 \u01b0u \u0111i\u1ec3m \u0111\u1ec3 c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u k\u1ebft h\u1ee3p v\u00e0o c\u00e1c gi\u1ea3i ph\u00e1p c\u1ee7a m\u00ecnh. Theo \u0111\u00f3, c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng \u0111\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean c\u00e1c k\u00eanh nh\u1eafn tin, t\u1ed5ng \u0111\u00e0i, h\u1ed7 tr\u1ee3 cho t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n.<\/p>\n<p>V\u1edbi b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng qua call center, Conversational AI chatbot gi\u00fap n\u00e2ng cao s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i, th\u00f4ng qua vi\u1ec7c ph\u00e2n t\u00edch, n\u1eafm b\u1eaft \u00fd \u0111\u1ecbnh g\u1ecdi \u0111\u1ebfn c\u1ee7a c\u00e1c kh\u00e1ch h\u00e0ng 1 c\u00e1ch c\u1ee5 th\u1ec3, chi ti\u1ebft h\u01a1n. Kh\u00f4ng t\u1ea1o c\u1ea3m gi\u00e1c m\u00e1y m\u00f3c nh\u01b0 IVR. Gi\u1ea3i ph\u00e1p h\u1ed9i tho\u1ea1i AI n\u00e0y c\u00f3 th\u1ec3 ghi nh\u1eadn v\u1ea5n \u0111\u1ec1 v\u00e0 chuy\u1ec3n \u0111\u00fang kh\u00e1ch h\u00e0ng \u0111\u00f3 \u0111\u1ebfn nh\u00e2n vi\u00ean ph\u1ee5 tr\u00e1ch. Ngo\u00e0i ra, c\u00f2n mang \u0111\u1ebfn kh\u1ea3 n\u0103ng h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p ph\u00e2n lo\u1ea1i nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, tr\u1ef1c ti\u1ebfp x\u1eed l\u00fd c\u00e1c t\u00e1c v\u1ee5 \u0111\u01b0\u1ee3c cho ph\u00e9p.<\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"Tro_ly_ky_thuat_so\">Tr\u1ee3 l\u00fd k\u1ef9 thu\u1eadt s\u1ed1<\/span><\/h3>\n<p>C\u00e1c tr\u1ee3 l\u00fd \u1ea3o v\u1ec1 k\u1ef9 thu\u1eadt s\u1ed1 nh\u01b0 Amazon Alexa, Apple Siri v\u00e0 Google Home, \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong kho\u1ea3ng 30% h\u1ed9 gia \u0111\u00ecnh t\u1ea1i M\u1ef9. Nh\u1eefng tr\u1ee3 l\u00fd \u1ea3o n\u00e0y \u0111ang thay \u0111\u1ed5i k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng. Tr\u00ean th\u1ef1c t\u1ebf, ho\u00e0n to\u00e0n h\u1ee3p l\u00fd khi cho r\u1eb1ng t\u01b0\u01a1ng lai c\u1ee7a giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng (UI) ch\u00ednh l\u00e0 <em><strong><a href=\"https:\/\/emandai.net\/virtual-agent-vn\/\">Conversational AI chatbot<\/a><\/strong><\/em>. Bot h\u1ed9i tho\u1ea1i AI s\u1ebd c\u00f3 th\u1ec3 \u0111i\u1ec1n v\u00e0o bi\u1ec3u m\u1eabu web, th\u1ef1c hi\u1ec7n c\u00e1c y\u00eau c\u1ea7u ph\u1ee9c t\u1ea1p v\u00e0 truy c\u1eadp th\u00f4ng tin tr\u1ef1c tuy\u1ebfn th\u00f4ng qua h\u1ed9i tho\u1ea1i \u0111\u01a1n thu\u1ea7n. C\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m th\u1eddi gian qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n<figure id=\"attachment_1089\" aria-describedby=\"caption-attachment-1089\" style=\"width: 450px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1089\" title=\"tro ly ao ky thuat so\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/Tr\u1ee3-l\u00fd-k\u1ef9-thu\u1eadt-s\u1ed1.jpg\" alt=\"Ho\u00e0n to\u00e0n h\u1ee3p l\u00fd khi cho r\u1eb1ng t\u01b0\u01a1ng lai c\u1ee7a giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng (UI) s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p b\u1edfi Conversational AI\" width=\"450\" height=\"211\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/Tr\u1ee3-l\u00fd-k\u1ef9-thu\u1eadt-s\u1ed1.jpg 800w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/Tr\u1ee3-l\u00fd-k\u1ef9-thu\u1eadt-s\u1ed1-300x141.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/Tr\u1ee3-l\u00fd-k\u1ef9-thu\u1eadt-s\u1ed1-768x360.jpg 768w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><figcaption id=\"caption-attachment-1089\" class=\"wp-caption-text\">Ho\u00e0n to\u00e0n h\u1ee3p l\u00fd khi cho r\u1eb1ng t\u01b0\u01a1ng lai c\u1ee7a giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng (UI) s\u1ebd \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi Conversational AI<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>D\u00f9 t\u01b0\u01a1ng \u0111\u1ed1i xa l\u1ea1 t\u1ea1i th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam, Conversational AI chatbot \u0111\u00f3ng vai tr\u00f2 tr\u1ee3 l\u00fd cho nh\u00e2n vi\u00ean \u0111ang ng\u00e0y m\u1ed9t ph\u1ed5 bi\u1ebfn tr\u00ean to\u00e0n th\u1ebf gi\u1edbi, nh\u1edd kh\u1ea3 n\u0103ng AI Prediction &amp; b\u1ed9 c\u01a1 s\u1edf ki\u1ebfn th\u1ee9c Knowledgebase, AI c\u00f3 th\u1ec3 nhanh ch\u00f3ng \u0111\u01b0a ra g\u1ee3i \u00fd, \u0111\u1ec1 xu\u1ea5t h\u01b0\u1edbng gi\u1ea3i quy\u1ebft cho nh\u00e2n vi\u00ean. T\u1eeb \u0111\u00f3 \u0111\u1ea9y nhanh qu\u00e1 tr\u00ecnh x\u1eed l\u00fd c\u00f4ng vi\u1ec7c, tr\u00e1nh nh\u1eefng thi\u1ebfu s\u00f3t kh\u00f4ng \u0111\u00e1ng c\u00f3 do nguy\u00ean nh\u00e2n ch\u1ee7 quan c\u1ee7a con ng\u01b0\u1eddi.<\/p>\n<h2><\/h2>\n<h2><span id=\"Lam_the_nao_la_tat_ca_nhung_dieu_nay_xay_ra\">L\u00e0m th\u1ebf n\u00e0o l\u00e0 t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u n\u00e0y x\u1ea3y ra?<\/span><\/h2>\n<p>C\u00f4ng ngh\u1ec7 \u0111\u1eb1ng sau Conversational AI chatbot ch\u01b0a \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n \u0111\u1ea7y \u0111\u1ee7 v\u00e0 c\u1ea7n c\u00f3 s\u1ef1 gi\u00e1m s\u00e1t c\u1ee7a con ng\u01b0\u1eddi. Tuy nhi\u00ean, c\u00e1c giao th\u1ee9c thu\u1eadt to\u00e1n AI hi\u1ec7n nay h\u1ea7u h\u1ebft \u0111\u01b0\u1ee3c ti\u00eau chu\u1ea9n h\u00f3a, v\u1edbi kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh\u00a0 theo nhu c\u1ea7u c\u1ee7a doanh nghi\u1ec7p \u0111ang d\u1ea7n th\u00e2m nh\u1eadp th\u1ecb tr\u01b0\u1eddng. Tr\u01b0\u1edbc ti\u00ean, h\u00e3y c\u00f9ng t\u00ecm hi\u1ec3u nh\u1eefng \u0111i\u1ec3m t\u01b0\u01a1ng \u0111\u1ed3ng v\u00e0 kh\u00e1c bi\u1ec7t trong \u0111\u00e0o t\u1ea1o Conversational AI &amp; chatbot th\u00f4ng th\u01b0\u1eddng.<\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"Dao_tao_bot_truyen_thong\">\u0110\u00e0o t\u1ea1o bot truy\u1ec1n th\u1ed1ng<\/span><\/h3>\n<p>C\u00f3 hai nh\u00f3m \u0111\u00e0o t\u1ea1o ch\u00ednh: IR-based &amp; Frame based<\/p>\n<p>C\u00e1c bot d\u1ef1a tr\u00ean truy xu\u1ea5t &#8211; ch\u1ec9 c\u1ea7n \u0111\u1eb7t &#8211; truy c\u1eadp c\u00e1c s\u01a1 \u0111\u1ed3 quy\u1ebft \u0111\u1ecbnh kh\u1ed5ng l\u1ed3 \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n trong m\u1ea1ng l\u01b0\u1edbi th\u1ea7n kinh s\u00e2u c\u1ee7a n\u00f3 \u0111\u1ec3 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi c\u1ee5 th\u1ec3.<\/p>\n<p>C\u00e1c bot \u0111\u01b0\u1ee3c t\u1ea1o ra, m\u1eb7t kh\u00e1c,\u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh \u0111\u1ec3 tr\u00f2 chuy\u1ec7n v\u1edbi \u0111\u1ed1i t\u00e1c con ng\u01b0\u1eddi c\u1ee7a ch\u00fang. Tuy nhi\u00ean, t\u1ea5t c\u1ea3 c\u00e1c ph\u1ea3n h\u1ed3i c\u1ee7a ch\u00fang ph\u1ea3i \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh s\u1eb5n v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u1edbi h\u00e0ng tr\u0103m ng\u00e0n t\u01b0\u01a1ng t\u00e1c trong cu\u1ed9c s\u1ed1ng th\u1ef1c \u0111\u1ec3 gi\u1ea3m ph\u1ea3n h\u1ed3i kh\u00f4ng ch\u00ednh x\u00e1c ho\u1eb7c k\u1ebft th\u00fac v\u00e0 t\u0103ng m\u1ee9c \u0111\u1ed9 hi\u1ec3u bi\u1ebft c\u1ee7a ch\u00fang.<\/p>\n<p>&nbsp;<\/p>\n<h3><span id=\"Dao_tao_Conversational_AI_chatbot\"><a href=\"https:\/\/emandai.net\/virtual-agent-vn\/\">\u0110\u00e0o t\u1ea1o Conversational AI chatbot<\/a><\/span><\/h3>\n<p>\u0110\u1ec3 l\u00e0m cho c\u00e1c bot conversational t\u1ef1 h\u1ecdc, ch\u00fang ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean c\u00e1c nguy\u00ean t\u1eafc chung \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, c\u00e1c l\u1ed7 h\u1ed5ng l\u1ea5p \u0111\u1ea7y v\u00e0 thi\u1ebfu th\u00f4ng tin. <em><strong>Doanh nghi\u1ec7p c\u1ea7n m\u1ed9t n\u1ec1n t\u1ea3ng v\u1eefng m\u1ea1nh,<\/strong><strong>cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng hu\u1ea5n luy\u1ec7n bot m\u1ed9t c\u00e1ch nhanh ch\u00f3ng. <\/strong><\/em>N\u1ec1n t\u1ea3ng n\u00e0y cho ph\u00e9p ng\u01b0\u1eddi hu\u1ea5n luy\u1ec7n x\u00e2y d\u1ef1ng c\u00e1c d\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o \u0111\u1ec3 hu\u1ea5n luy\u1ec7n Bot hi\u1ec3u ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean \u0111\u1ed3ng th\u1eddi ph\u1ea3n h\u1ed3i ph\u00f9 h\u1ee3p v\u1edbi \u00fd \u0111\u1ecbnh c\u1ee7a kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, t\u0103ng c\u01b0\u1edfng kh\u1ea3 n\u0103ng h\u1ecdc ch\u1ee7 \u0111\u1ed9ng cho ph\u00e9p Bot t\u1ef1 h\u1ecdc t\u1eeb c\u00e1c case chat v\u1edbi kh\u00e1ch h\u00e0ng. Conversational AI chatbot c\u00f3 th\u1ec3 t\u1ef1 \u0111\u1ed9ng c\u1ea3i thi\u1ec7n &#8220;\u0111\u1ed9 th\u00f4ng minh&#8221; c\u1ee7a m\u00ecnh!<\/p>\n<blockquote><p><strong>Xem th\u00f4ng tin chi ti\u1ebft v\u1ec1 gi\u1ea3i ph\u00e1p Conversational AI chatbot t\u1ea1i \u0111\u00e2y: <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/emandai.net\/virtual-agent-vn\/\" target=\"_blank\" rel=\"noopener noreferrer\">EM&amp;AI Virtual Agent<\/a><\/span><\/strong><\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"467\" class=\"wp-image-1091\" title=\"dao tao conversational ai chatbot\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/\u0111\u00e0o-t\u1ea1o-conversation-AI.jpg\" alt=\"&quot;\u0110\u00e0o\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/\u0111\u00e0o-t\u1ea1o-conversation-AI.jpg 800w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/\u0111\u00e0o-t\u1ea1o-conversation-AI-300x175.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/05\/\u0111\u00e0o-t\u1ea1o-conversation-AI-768x448.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2><\/h2>\n<h2><span id=\"Phan_ket_luan\">Ph\u1ea7n k\u1ebft lu\u1eadn<\/span><\/h2>\n<p>Conversational AI chatbot th\u00f4ng minh l\u00e0 c\u00e1ch \u0111\u01a1n gi\u1ea3n nh\u1ea5t \u0111\u1ec3 doanh nghi\u1ec7p t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng, nh\u00e0 cung c\u1ea5p v\u00e0 nh\u00e2n vi\u00ean \u1edf m\u1ecdi n\u01a1i. Nh\u1eefng b\u01b0\u1edbc ti\u1ebfn nhanh ch\u00f3ng trong AI v\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u00e0m tho\u1ea1i gi\u00fap c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n t\u1ef1 \u0111\u1ed9ng \u0111\u1ed9c \u0111\u00e1o v\u00e0 t\u1ef1 nhi\u00ean h\u01a1n mang l\u1ea1i tr\u1ea3i nghi\u1ec7m ng\u00e0y c\u00e0ng th\u1ecfa m\u00e3n, th\u00fac \u0111\u1ea9y s\u1ef1 tham gia v\u00e0 l\u00f2ng trung th\u00e0nh tr\u00ean nhi\u1ec1u ch\u1ee9c n\u0103ng kinh doanh.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents1 S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa Conversational AI Chatbot v\u00e0 Rule-Based Chatbot2 L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1090,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[859,607],"tags":[258,297,183,295],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1088"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=1088"}],"version-history":[{"count":10,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1088\/revisions"}],"predecessor-version":[{"id":1555,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1088\/revisions\/1555"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/1090"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=1088"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=1088"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=1088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}