{"id":1214,"date":"2020-09-01T14:29:17","date_gmt":"2020-09-01T14:29:17","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=1214"},"modified":"2025-01-07T09:48:29","modified_gmt":"2025-01-07T09:48:29","slug":"emai-virtual-agent-nen-tang-xay-dung-tro-ly-ao-conversational-ai-thong-minh","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/emai-virtual-agent-nen-tang-xay-dung-tro-ly-ao-conversational-ai-thong-minh\/","title":{"rendered":"EM&#038;AI Virtual Agent \u2013 n\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng Conversational AI th\u00f4ng minh"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">\u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o v\u1edbi c\u00e1c thu\u1eadt to\u00e1n \u0111\u1ed9c quy\u1ec1n, <\/span><\/i><b><i>EM&amp;AI Virtual Agent<\/i><\/b><i><span style=\"font-weight: 400;\"> s\u1edf h\u1eefu c\u00e1c t\u00ednh n\u0103ng v\u01b0\u1ee3t tr\u1ed9i c\u1ee7a m\u1ed9t n\u1ec1n <\/span><\/i><i><span style=\"font-weight: 400;\">t\u1ea3ng x\u00e2y d\u1ef1ng tr\u1ee3 l\u00fd \u1ea3o <a href=\"http:\/\/emandai.net\/blog\/emai-virtual-agent-nen-tang-xay-dung-tro-ly-ao-conversational-ai-thong-minh\/\"><span style=\"color: #0000ff;\">Conversational AI<\/span><\/a> th\u00f4ng minh.<\/span><\/i><\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Conversational_AI_la_gi\"><span class=\"toc_number toc_depth_1\">1<\/span> Conversational AI l\u00e0 g\u00ec?<\/a><\/li><li><a href=\"#EMAI_Virtual_Agent_la_gi\"><span class=\"toc_number toc_depth_1\">2<\/span> EM&amp;AI Virtual Agent l\u00e0 g\u00ec?<\/a><\/li><li><a href=\"#Nen_tang_tao_Conversational_AI_cua_EMAI_co_gi_khac_biet\"><span class=\"toc_number toc_depth_1\">3<\/span> N\u1ec1n t\u1ea3ng t\u1ea1o Conversational AI c\u1ee7a EM&amp;AI c\u00f3 g\u00ec kh\u00e1c bi\u1ec7t?<\/a><ul><li><a href=\"#Quan_ly_hoi_thoai_theo_ngu_canh\"><span class=\"toc_number toc_depth_2\">3.1<\/span> Qu\u1ea3n l\u00fd h\u1ed9i tho\u1ea1i theo ng\u1eef c\u1ea3nh<\/a><\/li><li><a href=\"#Xu_ly_duoc_cac_truong_hop_phuc_tap_cua_ngon_ngu_tu_nhien\"><span class=\"toc_number toc_depth_2\">3.2<\/span> X\u1eed l\u00fd \u0111\u01b0\u1ee3c c\u00e1c tr\u01b0\u1eddng h\u1ee3p ph\u1ee9c t\u1ea1p c\u1ee7a ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean<\/a><\/li><li><a href=\"#Hybrid_Chat_Hoc_chu_dong\"><span class=\"toc_number toc_depth_2\">3.3<\/span> Hybrid Chat \u2013 H\u1ecdc ch\u1ee7 \u0111\u1ed9ng<\/a><\/li><li><a href=\"#Phan_tich_du_lieu_khach_hang\"><span class=\"toc_number toc_depth_2\">3.4<\/span> Ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng\u00a0<\/a><\/li><\/ul><\/li><\/ul><\/div>\n<h2><span id=\"Conversational_AI_la_gi\"><strong>Conversational AI l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n<p><a href=\"https:\/\/emandai.net\/virtual-agent-vn\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em><span style=\"color: #0000ff;\">Conversational AI<\/span> <\/em><\/a>(Conversational Artificial Intelligence (AI)) ch\u1ec9 nh\u1eefng c\u00f4ng ngh\u1ec7 m\u00f4 ph\u1ecfng cu\u1ed9c h\u1ed9i tho\u1ea1i th\u1ef1c s\u1ef1 nh\u01b0 Chatbot v\u00e0 tr\u1ee3 l\u00fd \u1ea3o (Siri, Alexa,..). C\u00f4ng ngh\u1ec7 n\u00e0y cho ph\u00e9p c\u00e1c \u1ee9ng d\u1ee5ng, ph\u1ea7n m\u1ec1m hay h\u1ec7 th\u1ed1ng m\u00e1y t\u00ednh giao ti\u1ebfp v\u1edbi con ng\u01b0\u1eddi t\u1ef1 nhi\u00ean th\u00f4ng qua l\u1eddi n\u00f3i ho\u1eb7c v\u0103n b\u1ea3n. Theo \u0111\u00f3, Conversational AI ho\u1ea1t \u0111\u1ed9ng b\u1eb1ng c\u00e1ch nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i ho\u1eb7c v\u0103n b\u1ea3n, d\u1ef1 \u0111o\u00e1n \u00fd ngh\u0129a v\u00e0 ph\u1ea3n h\u1ed3i l\u1ea1i b\u1eb1ng gi\u1ecdng n\u00f3i ho\u1eb7c v\u0103n b\u1ea3n t\u01b0\u01a1ng \u1ee9ng. H\u1ec7 th\u1ed1ng n\u00e0y c\u00f3 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i, th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 chuy\u00ean s\u00e2u v\u1edbi kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1n \u0111o\u00e1n gi\u1ed1ng nh\u01b0 con ng\u01b0\u1eddi.<\/p>\n<blockquote><p>Xem th\u00eam: <a href=\"http:\/\/emandai.net\/blog\/emai-virtual-agent-nen-tang-xay-dung-tro-ly-ao-conversational-ai-thong-minh\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">Kh\u1eafc ph\u1ee5c nh\u1eefng h\u1ea1n ch\u1ebf c\u1ee7a Chatbot v\u1edbi Conversational AI<\/span><\/span><\/a><\/p><\/blockquote>\n<h2><\/h2>\n<h2><span id=\"EMAI_Virtual_Agent_la_gi\"><b>EM&amp;AI Virtual Agent l\u00e0 g\u00ec?<\/b><\/span><\/h2>\n<p><em><span style=\"color: #0000ff;\">EM&amp;AI Virtual Agent <\/span><\/em><span style=\"font-weight: 400;\">l\u00e0 n\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng c\u00e1c tr\u1ee3 l\u00fd \u1ea3o <em><span style=\"color: #0000ff;\">Conversational AI <\/span><\/em><span style=\"color: #0000ff;\"><span style=\"color: #000000;\">nh\u1edd v\u00e0o <\/span><\/span>c\u00f4ng ngh\u1ec7 <a href=\"https:\/\/vi.wikipedia.org\/wiki\/X%E1%BB%AD_l%C3%BD_ng%C3%B4n_ng%E1%BB%AF_t%E1%BB%B1_nhi%C3%AAn\"><em><span style=\"color: #0000ff;\">x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean <\/span><\/em><\/a>(Natural Language Processing) v\u00e0 h\u1ecdc m\u00e1y (Machine Learning) ti\u00ean ti\u1ebfn nh\u1ea5t hi\u1ec7n nay.<\/span><\/p>\n<figure id=\"attachment_1215\" aria-describedby=\"caption-attachment-1215\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1215\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/Virtual-agent.jpg\" alt=\"nen tang xay dung conversational ai\" width=\"600\" height=\"400\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/Virtual-agent.jpg 1667w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/Virtual-agent-300x200.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/Virtual-agent-1024x682.jpg 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/Virtual-agent-768x511.jpg 768w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/Virtual-agent-1536x1023.jpg 1536w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-1215\" class=\"wp-caption-text\">N\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng Conversational AI &#8211; Virtual Agent<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Kh\u00e1c v\u1edbi c\u00e1c chatbot th\u1ebf h\u1ec7 c\u0169, gi\u1ea3i ph\u00e1p <span style=\"color: #0000ff;\"><em>Conversational AI<\/em><\/span> x\u00e2y d\u1ef1ng b\u1edfi <em><span style=\"color: #0000ff;\">EM&amp;AI Virtual Agent<\/span><\/em> c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean, hi\u1ec3u \u00fd \u0111\u1ecbnh m\u00e0 ng\u01b0\u1eddi d\u00f9ng mu\u1ed1n truy\u1ec1n \u0111\u1ea1t t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c h\u01a1n. Kh\u00f4ng ch\u1ec9 v\u1eady, tr\u1ee3 l\u00fd \u1ea3o c\u1ee7a EM&amp;AI c\u00f2n c\u00f3 kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 x\u1eed l\u00fd d\u1eef li\u1ec7u chuy\u00ean bi\u1ec7t theo t\u1eebng ng\u00e0nh, t\u1eebng doanh nghi\u1ec7p. Nh\u1edd \u0111\u00f3, EM&amp;AI Virtual Agent c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n th\u00f4ng minh, linh ho\u1ea1t nh\u01b0 ng\u01b0\u1eddi th\u1eadt.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tr\u1ee3 l\u00fd \u1ea3o \u0111\u01b0\u1ee3c t\u1ea1o ra tr\u00ean n\u1ec1n t\u1ea3ng Virtual Agent c\u1ee7a EM&amp;AI c\u00f3 th\u1ec3 t\u00edch h\u1ee3p tr\u00ean c\u00e1c giao di\u1ec7n tr\u00f2 chuy\u1ec7n nh\u01b0 Zalo, Messenger, Website,\u2026 v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"Nen_tang_tao_Conversational_AI_cua_EMAI_co_gi_khac_biet\"><b>N\u1ec1n t\u1ea3ng t\u1ea1o Conversational AI c\u1ee7a EM&amp;AI c\u00f3 g\u00ec kh\u00e1c bi\u1ec7t?<\/b><\/span><\/h2>\n<h3><span id=\"Quan_ly_hoi_thoai_theo_ngu_canh\"><b><i>Qu\u1ea3n l\u00fd h\u1ed9i tho\u1ea1i theo ng\u1eef c\u1ea3nh<\/i><\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">N\u1ec1n t\u1ea3ng EM&amp;AI Virtual Agent t\u1ea1o ra c\u00e1c Coveration AI <\/span><span style=\"font-weight: 400;\">theo ng\u1eef c\u1ea3nh gi\u00fap cho cu\u1ed9c tr\u00f2 chuy\u1ec7n m\u01b0\u1ee3t m\u00e0, t\u1ef1 nhi\u00ean nh\u01b0 t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi th\u1eadt.\u00a0<\/span><\/p>\n<figure id=\"attachment_1216\" aria-describedby=\"caption-attachment-1216\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1216\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/b\u1ed1i-c\u1ea3nh.jpg\" alt=\"Conversational AI giao tiep theo ngu canh\" width=\"600\" height=\"405\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/b\u1ed1i-c\u1ea3nh.jpg 800w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/b\u1ed1i-c\u1ea3nh-300x203.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/b\u1ed1i-c\u1ea3nh-768x518.jpg 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-1216\" class=\"wp-caption-text\">Virtual Agent c\u00f3 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd h\u1ed9i tho\u1ea1i theo b\u1ed1i c\u1ea3nh<\/figcaption><\/figure>\n<h4><\/h4>\n<h3><span id=\"Xu_ly_duoc_cac_truong_hop_phuc_tap_cua_ngon_ngu_tu_nhien\"><b><i>X\u1eed l\u00fd \u0111\u01b0\u1ee3c c\u00e1c tr\u01b0\u1eddng h\u1ee3p ph\u1ee9c t\u1ea1p c\u1ee7a ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean<\/i><\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tr\u1ee3 l\u00fd \u1ea3o x\u00e2y d\u1ef1ng tr\u00ean n\u1ec1n t\u1ea3ng EM&amp;AI Virtual Agent c\u00f3 kh\u1ea3 n\u0103ng x\u1eed<\/span><span style=\"font-weight: 400;\"> l\u00fd \u0111\u01b0\u1ee3c c\u00e1c t\u00ecnh hu\u1ed1ng h\u1ed9i tho\u1ea1i ph\u1ee9c t\u1ea1p c\u1ee7a ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean nh\u01b0: c\u00e2u ph\u1ee7 \u0111\u1ecbnh, c\u00e2u ph\u1ee9c, c\u00e2u ch\u1ee9a nhi\u1ec1u th\u00f4ng tin\u2026\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kh\u00f4ng ch\u1ec9 th\u1ebf, n\u1ec1n t\u1ea3ng <\/span><span style=\"font-weight: 400;\">EM&amp;AI Virtual Agent c\u00f2n h\u1ed7 tr\u1ee3 x\u1eed l\u00fd t\u1eeb vi\u1ebft t\u1eaft, t\u1eeb l\u00f3ng, teencodes, stopwords gi\u00fap vi\u1ec7c nh\u1eadn di\u1ec7n ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean \u0111\u01b0\u1ee3c ch\u00ednh x\u00e1c h\u01a1n. Nh\u1eadn di\u1ec7n \u0111\u01b0\u1ee3c c\u00e2u b\u1ecb c\u00e1ch xu\u1ed1ng d\u00f2ng c\u0169ng l\u00e0 m\u1ed9t \u0111i\u1ec3m c\u1ed9ng c\u1ee7a n\u1ec1n t\u1ea3ng n\u00e0y.<\/span><\/p>\n<h4><\/h4>\n<h3><span id=\"Hybrid_Chat_Hoc_chu_dong\"><a href=\"http:\/\/emandai.net\/blog\/buoc-dau-chuyen-doi-so-dich-vu-khach-hang-voi-hybrid-chat\/\"><b><i>Hybrid Chat \u2013 H\u1ecdc ch\u1ee7 \u0111\u1ed9ng<\/i><\/b><\/a><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">N\u1ec1n t\u1ea3ng <\/span><span style=\"font-weight: 400;\">EM&amp;AI Virtual Agent c\u00f3 k<\/span><span style=\"font-weight: 400;\">h\u1ea3 n\u0103ng ph\u1ed1i h\u1ee3p v\u1edbi nh\u00e2n vi\u00ean \u0111\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng h\u1ec1 l\u00e0m gi\u00e1n \u0111o\u1ea1n tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Khi kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u k\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean ho\u1eb7c c\u00e1c t\u00ecnh hu\u1ed1ng h\u1ed9i tho\u1ea1i c\u1ea7n tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u v\u01b0\u1ee3t qu\u00e1 th\u1ea9m quy\u1ec1n c\u1ee7a tr\u1ee3 l\u00fd \u1ea3o th\u00ec ngay l\u1eadp t\u1ee9c th\u00f4ng b\u00e1o s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn cho nh\u00e2n vi\u00ean. Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 tham gia v\u00e0o cu\u1ed9c h\u1ed9i tho\u1ea1i, xem c\u00e1c n\u1ed9i dung tr\u00f2 chuy\u1ec7n tr\u01b0\u1edbc \u0111\u00f3 v\u00e0 ti\u1ebfp t\u1ee5c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ngo\u00e0i ra \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u1ee3 l\u00fd \u1ea3o \u0111ang x\u1eed l\u00fd, nh\u00e2n vi\u00ean c\u0169ng c\u00f3 th\u1ec3 tham gia v\u00e0o, ng\u1eebng tr\u1ee3 l\u00fd \u1ea3o \u0111\u1ec3 t\u01b0 v\u1ea5n s\u00e2u h\u01a1n cho kh\u00e1ch h\u00e0ng. C\u00e1c d\u1eef li\u1ec7u tr\u00f2 chuy\u1ec7n n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c l\u01b0u l\u1ea1i v\u00e0 \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t \u0111\u1ec3 \u0111\u00e0o t\u1ea1o th\u00eam cho tr\u1ee3 l\u00fd \u1ea3o. \u0110i\u1ec1u n\u00e0y v\u1eeba gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian x\u00e2y d\u1ef1ng d\u1eef li\u1ec7u hu\u1ea5n luy\u1ec7n, v\u1eeba gi\u00fap cho tr\u1ee3 l\u00fd \u1ea3o x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ed1t h\u01a1n v\u00ec \u0111\u01b0\u1ee3c ti\u1ebfp x\u00fac v\u1edbi d\u1eef li\u1ec7u th\u1ef1c t\u1ebf.\u00a0<\/span><\/p>\n<h4><\/h4>\n<h3><span id=\"Phan_tich_du_lieu_khach_hang\"><b><i>Ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng\u00a0<\/i><\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Th\u00f4ng qua d\u1eef li\u1ec7u m\u00e0 tr\u1ee3 l\u00fd \u1ea3o thu th\u1eadp \u0111\u01b0\u1ee3c t\u1eeb c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng, h\u1ec7 th\u1ed1ng s\u1ebd \u0111\u01b0a ra c\u00e1c ph\u00e2n t\u00edch th\u1ed1ng k\u00ea gi\u00fap nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 h\u00e0nh vi c\u1ee7a h\u1ecd: kh\u00e1ch h\u00e0ng quan t\u00e2m nhi\u1ec1u \u0111\u1ebfn v\u1ea5n \u0111\u1ec1 g\u00ec, kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean d\u1eebng tr\u00f2 chuy\u1ec7n \u1edf \u0111\u00e2u&#8230;\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u00e2y l\u00e0 t\u00ednh n\u0103ng r\u1ea5t h\u1eefu \u00edch \u0111\u1ec3 doanh nghi\u1ec7p c\u00f3 c\u01a1 s\u1edf \u0111i\u1ec1u ch\u1ec9nh tr\u1ee3 l\u00fd \u1ea3o v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1217\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/h\u00e0nh-vi.jpg\" alt=\"\" width=\"600\" height=\"274\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/h\u00e0nh-vi.jpg 1352w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/h\u00e0nh-vi-300x137.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/h\u00e0nh-vi-1024x467.jpg 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2020\/09\/h\u00e0nh-vi-768x350.jpg 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V\u1edbi nh\u1eefng t\u00ednh n\u0103ng n\u1ed5i b\u1eadt nh\u01b0 tr\u00ean, n\u1ec1n t\u1ea3ng t\u1ea1o l\u1eadp tr\u1ee3 l\u00fd \u1ea3o <\/span><b>EM&amp;AI Virtual Agent<\/b><span style=\"font-weight: 400;\"> h\u1ee9a h\u1eb9n s\u1ebd mang l\u1ea1i cho doanh nghi\u1ec7p gi\u1ea3i ph\u00e1p n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, g\u00f3p ph\u1ea7n \u0111\u1ea9y m\u1ea1nh Sales, marketing v\u00e0 t\u1ed1i \u01b0u h\u00f3a v\u1eadn h\u00e0nh doanh nghi\u1ec7p.\u00a0<\/span><\/p>\n<hr \/>\n<p><a href=\"https:\/\/emandai.net\/\"><strong>EM&amp;AI<\/strong><\/a> l\u00e0 m\u1ed9t trong nh\u1eefng \u0111\u01a1n v\u1ecb h\u00e0ng \u0111\u1ea7u cung c\u1ea5p gi\u1ea3i ph\u00e1p <em><span style=\"color: #0000ff;\">Conversational AI<\/span><\/em> t\u1ea1i Vi\u1ec7t Nam. \u0110\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n tri\u1ec3n khai, vui l\u00f2ng \u0111\u1ec3 l\u1ea1i th\u00f4ng tin <span style=\"text-decoration: underline;\"><a href=\"http:\/\/emandai.net\/lien-he-em-and-ai\/\"><em><span style=\"color: #0000ff; text-decoration: underline;\">t\u1ea1i \u0111\u00e2y<\/span><\/em><\/a><\/span>. EM&amp;AI s\u1ebd li\u00ean h\u1ec7 v\u00e0 t\u01b0 v\u1ea5n!<\/p>\n<p>\u2013 Hotline: 0934 312 345<\/p>\n<p>\u2013 Email: <span style=\"color: #0000ff;\">contact@emandai.net<\/span><\/p>\n<p>\u2013 Website:\u00a0<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/emandai.net\/\">https:\/\/emandai.net\/<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u1ee8ng d\u1ee5ng c\u00f4ng ngh\u1ec7 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o v\u1edbi c\u00e1c thu\u1eadt to\u00e1n \u0111\u1ed9c quy\u1ec1n, EM&amp;AI&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1218,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[607,327],"tags":[295,369,195],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1214"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=1214"}],"version-history":[{"count":4,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1214\/revisions"}],"predecessor-version":[{"id":1220,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1214\/revisions\/1220"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/1218"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=1214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=1214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=1214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}