{"id":1665,"date":"2021-04-27T07:06:39","date_gmt":"2021-04-27T07:06:39","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=1665"},"modified":"2025-01-07T08:25:08","modified_gmt":"2025-01-07T08:25:08","slug":"5-reasons-why-businesses-need-the-voicebot","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/5-reasons-why-businesses-need-the-voicebot\/","title":{"rendered":"5 reasons why businesses need the Voicebot."},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Following a study, the worldwide market value for voice assistant will reach 20 billion dollars in the next 5 years due to connection equipment. Today, chatbot supporting speech or Voicebot is increasingly popular in almost all business aspects. Furthermore, the virtual assistant will change the ways that people interact with mobile devices in their daily life.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s find out 5 reasons why Voicebot will become an essential part in your company.<\/span><\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#1_Minimizing_the_customer_interaction_method\"><span class=\"toc_number toc_depth_1\">1<\/span> 1) Minimizing the customer interaction method.<\/a><\/li><li><a href=\"#2_Voicebot_provides_detailed_information_for_customers\"><span class=\"toc_number toc_depth_1\">2<\/span> 2) Voicebot provides detailed information for customers.<\/a><\/li><li><a href=\"#3_Voicebot_supports_customers_quickly\"><span class=\"toc_number toc_depth_1\">3<\/span> 3) Voicebot supports customers quickly.<\/a><\/li><li><a href=\"#4_Voicebot_brings_the_individual_experience\"><span class=\"toc_number toc_depth_1\">4<\/span> 4) Voicebot brings the individual experience.<\/a><\/li><li><a href=\"#5_Labor_optimization\"><span class=\"toc_number toc_depth_1\">5<\/span> 5) Labor optimization.<\/a><\/li><\/ul><\/div>\n<h2><span id=\"1_Minimizing_the_customer_interaction_method\"><b>1) Minimizing the customer interaction method.<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Today, customers, especially youngsters, are attracted by new and convenient things. They always want to find the simplest solution for any problem, such as a method using oral response. Voicebot is definitely a good choice for that concern, users can easily have any benefits such as paying online or even booking plane tickets because of its intelligence and reliability.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1666\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-300x161.png\" alt=\"\" width=\"700\" height=\"375\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-300x161.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-768x411.png 768w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0.png 1000w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<h2><span id=\"2_Voicebot_provides_detailed_information_for_customers\"><b>2) Voicebot provides detailed information for customers.<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Voicebot can automatically access databases and provide reliable information for users. Besides, there will be a close connection between business and their customers because of the exactness of time, and this makes customer experience better.<\/span><\/p>\n<h2><span id=\"3_Voicebot_supports_customers_quickly\"><b>3) Voicebot supports customers quickly.<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The biggest advantage of Voicebot is the 2 way-communications, it not only makes the customer experience interesting but also brings the convenience. For instance, if someone wants to have a new bank card, they just need to say and Voicebot would understand and give them assistance immediately. By that way, companies can easily manage their business and get productivity.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1668\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/speech_to_text-300x200.jpeg\" alt=\"\" width=\"700\" height=\"467\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/speech_to_text-300x200.jpeg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/speech_to_text-1024x683.jpeg 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/speech_to_text-768x512.jpeg 768w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/speech_to_text-1536x1024.jpeg 1536w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/speech_to_text.jpeg 1600w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<h2><span id=\"4_Voicebot_brings_the_individual_experience\"><b>4) Voicebot brings the individual experience.<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Like chatbot, Voicebot can know customers\u2019 basic information such as hobbies, or even their concerns by accessing their profiles to give suitable advice for their needs.<\/span><\/p>\n<h2><span id=\"5_Labor_optimization\"><b>5) Labor optimization.<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Due to the assistance of AI and NLP, Voicebot can do repeatable functions by using natural interaction, so that staff focus on more complex works. It not only helps the businesses save wage but also makes the customer experience better.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1667\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-1-300x169.png\" alt=\"\" width=\"700\" height=\"394\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-1-300x169.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-1-1024x576.png 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-1-768x432.png 768w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-1-1536x864.png 1536w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/04\/pasted-image-0-1.png 1600w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">In the near future, Voicebot is going to be an incredibly beneficial solution for many companies, especially in the Banking industry because it is truly a good way to improve the interaction between businesses and customers. And today, a lot of companies have adopted AI for digital transformation. There is no doubt that AI will become one of the optimal methods in making profit for any company in any industry.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">EM&amp;AI is one of the first businesses using Vietnamese <strong><a href=\"https:\/\/emandai.net\/virtual-agent\/\">Voicebot AI<\/a> <\/strong>to enhance customer service in Viet Nam. <a href=\"https:\/\/emandai.net\/virtual-agent\/\"><strong>Voicebot EM&amp;AI<\/strong><\/a> has a lot of neat functions produced by AI, Text-To-Speech and Speech-To-Text, all of these are flexible for businesses\u2019 needs. If you want to know more about Voicebot EM&amp;AI, please click <\/span><a href=\"https:\/\/emandai.net\/contact-em-and-ai\/\"><b><i>here<\/i><\/b><\/a><span style=\"font-weight: 400;\"> to contact with us, we will immediately give you assistance for your concern.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following a study, the worldwide market value for voice assistant will reach 20 billion dollars&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1512,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[331,483],"tags":[401,433,431],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1665"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=1665"}],"version-history":[{"count":1,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1665\/revisions"}],"predecessor-version":[{"id":1669,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/1665\/revisions\/1669"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/1512"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=1665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=1665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=1665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}