{"id":2380,"date":"2021-11-12T08:22:32","date_gmt":"2021-11-12T08:22:32","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=2380"},"modified":"2022-05-16T09:01:17","modified_gmt":"2022-05-16T09:01:17","slug":"chia-khoa-thanh-cong-trong-nang-cao-dich-vu-cham-soc-khach-hang","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/chia-khoa-thanh-cong-trong-nang-cao-dich-vu-cham-soc-khach-hang\/","title":{"rendered":"Nh\u1eefng ch\u00eca kh\u00f3a m\u1edf ra c\u00e1nh c\u1eeda th\u00e0nh c\u00f4ng trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<p><strong>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p ng\u00e0y c\u00e0ng \u0111\u1ed5i m\u1edbi. Nhi\u1ec1u doanh nghi\u1ec7p th\u00e0nh c\u00f4ng nh\u1eadn \u0111\u00e3 nh\u1eadn ra s\u1ee9c m\u1ea1nh c\u1ee7a s\u1ef1 \u0111\u1ed5i m\u1edbi trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng b\u1edfi v\u00ec h\u1ecd nh\u1eadn ra khi kh\u00e1ch h\u00e0ng c\u00f3 nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u1ed1t v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh, h\u1ecd s\u1ebd t\u1ea1o ra \u0111\u01b0\u1ee3c s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi nh\u1eefng \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh<\/strong><\/p>\n<p><strong>Nh\u1eefng y\u00eau c\u1ea7u mua s\u1eafm s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a kh\u00e1ch h\u00e0ng c\u0169ng \u0111ang d\u1ea7n thay \u0111\u1ed5i, kh\u00e1ch h\u00e0ng lu\u00f4n mu\u1ed1n k\u1ebft n\u1ed1i v\u1edbi doanh nghi\u1ec7p theo th\u1eddi gian, \u0111\u1ecba \u0111i\u1ec3m ph\u00f9 h\u1ee3p v\u1edbi h\u1ecd hay y\u00eau c\u1ea7u doanh nghi\u1ec7p c\u1ea7n c\u00f3 h\u1ec7 th\u1ed1ng t\u01b0\u01a1ng t\u00e1c linh ho\u1ea1t, 24\/7, thu\u1eadn ti\u1ec7n v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch nhanh ch\u00f3ng. V\u00ec trong qu\u00e1 tr\u00ecnh mua s\u1eafm ng\u00e0y nay, kh\u00e1ch h\u00e0ng l\u00e0 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c trao quy\u1ec1n v\u1ec1 vi\u1ec7c \u0111\u01b0a ra y\u00eau c\u1ea7u c\u1ee7a m\u00ecnh. Trong b\u00e0i vi\u1ebft n\u00e0y, <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"http:\/\/emandai.net\/\">EM&amp;A<\/a><\/span><span style=\"color: #0000ff;\">I<\/span> s\u1ebd \u0111\u01b0a ra nh\u1eefng ch\u00eca kh\u00f3a m\u1edf ra c\u00e1ch c\u1eeda th\u00e0nh c\u00f4ng trong d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#1Toi_uu_trai_nghiem_mua_sam_tren_thiet_bi_di_dong\"><span class=\"toc_number toc_depth_1\">1<\/span> 1)T\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng\u00a0<\/a><\/li><li><a href=\"#2_Tri_tue_nhan_tao_dong_vai_tro_quan_trong_trong_nang_cao_dich_vu_khach_hang\"><span class=\"toc_number toc_depth_1\">2<\/span> 2) Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong n\u00e2ng cao d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/a><\/li><li><a href=\"#3_Toi_uu_dich_vu_khach_hang_qua_cac_kenh_mang_xa_hoi\"><span class=\"toc_number toc_depth_1\">3<\/span> 3) T\u1ed1i \u01b0u d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng qua c\u00e1c k\u00eanh m\u1ea1ng x\u00e3 h\u1ed9i\u00a0<\/a><\/li><li><a href=\"#4_Video_Call_dong_vai_tro_quan_trong_trong_giao_tiep_giua_khach_hang_va_doanh_nghiep\"><span class=\"toc_number toc_depth_1\">4<\/span> 4) Video Call \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong giao ti\u1ebfp gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p<\/a><\/li><\/ul><\/div>\n<h2><span id=\"1Toi_uu_trai_nghiem_mua_sam_tren_thiet_bi_di_dong\"><b>1)<\/b><b>T\u1ed1i \u01b0u tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng\u00a0<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Ng\u00e0y nay, ph\u1ea7n l\u1edbn kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 th\u1ef1c hi\u1ec7n qu\u00e1 tr\u00ecnh mua s\u1eafm c\u1ee7a m\u00ecnh. Theo t\u1ea1p ch\u00ed t\u00e0i ch\u00ednh, 66% ng\u01b0\u1eddi vi\u1ec7t d\u00f9ng thi\u1ebft b\u1ecb di \u0111\u1ed9ng \u0111\u1ec3 so s\u00e1nh gi\u00e1 v\u00e0 64% d\u00f9ng \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m. V\u00ec v\u1eady, n\u1ebfu d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p l\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111a k\u00eanh th\u00ec doanh nghi\u1ec7p n\u00ean t\u1ed1i \u01b0u h\u00e0nh tr\u00ecnh mua s\u1eafm c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng. \u0110\u00e2y l\u00e0 c\u0169ng l\u00e0 l\u00fd do \u0111\u1ec3 gi\u1ea3i th\u00edch t\u1ea1i sao doanh s\u1ed1 b\u00e1n h\u00e0ng c\u1ee7a nh\u1eefng kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng m\u00e1y t\u00ednh \u0111\u1ec3 mua s\u1eafm \u0111ang gi\u1ea3m s\u00fat.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u1edbi chi\u1ebfc \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng nh\u1ecf g\u1ecdn, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng truy c\u1eadp v\u00e0o t\u1ea5t c\u1ea3 c\u00e1c trang web b\u00e1n h\u00e0ng, m\u1ea1ng x\u00e3 h\u1ed9i, email hay tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp v\u1edbi doanh nghi\u1ec7p. <\/span><span style=\"font-weight: 400;\">M\u1ed9t tr\u1ea3i nghi\u1ec7m mua s\u1eafm t\u1ed1t tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u00f3 th\u1ec3 t\u00e1c \u0111\u1ed9ng t\u1ed1t \u0111\u1ebfn t\u1ef7 l\u1ec7 mua h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 khi\u1ebfn h\u1ecd chuy\u1ec3n sang s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u1ea1i c\u1eeda h\u00e0ng, trang Web ho\u1eb7c c\u00e1c \u1ee9ng d\u1ee5ng c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"2_Tri_tue_nhan_tao_dong_vai_tro_quan_trong_trong_nang_cao_dich_vu_khach_hang\"><b>2) Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong n\u00e2ng cao d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Theo b\u00e1o c\u00e1o c\u1ee7a Gartner n\u0103m 2020, h\u01a1n 85% t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng trong n\u0103m 2021 s\u1ebd kh\u00f4ng c\u1ea7n s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a con ng\u01b0\u1eddi. B\u1edfi v\u00ec nh\u1edd <a href=\"http:\/\/emandai.net\/blog\/chuyen-muc\/ai-nlp-vi\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #0000ff;\"><em>tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI)<\/em><\/span><\/a> v\u00e0 c\u00f4ng ngh\u1ec7 <span style=\"color: #0000ff;\">Chatbot AI<\/span> hay <a href=\"https:\/\/emandai.net\/voicebot-ai-auto-call\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #0000ff;\">Voicebot AI<\/span><\/a>, nh\u1eefng c\u00f4ng ngh\u1ec7 n\u00e0y kh\u00f4ng nh\u1eefng gi\u00fap doanh nghi\u1ec7p giao ti\u1ebfp, gi\u1ea3i quy\u1ebft c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 ch\u00fang c\u00f2n c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n ch\u00ednh x\u00e1c h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng, th\u1ef1c hi\u1ec7n h\u00e0ng ng\u00e0n t\u01b0\u01a1ng t\u00e1c c\u00f9ng m\u1ed9t l\u00fac, gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1eb7c bi\u1ec7t mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a t\u1eeb \u0111\u00f3 gi\u00fap n\u00e2ng cao d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<blockquote>\n<p style=\"text-align: left;\"><b><i>Xem th\u00eam | <\/i><\/b><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"http:\/\/emandai.net\/blog\/vi-sao-doanh-nghiep-nen-ung-dung-tri-tue-nhan-tao-ai-de-nang-cao-trai-nghiem-khach-hang\/\"><b><i>V\u00ec sao doanh nghi\u1ec7p n\u00ean \u1ee9ng d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/i><\/b><\/a><\/span><\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_2405\" aria-describedby=\"caption-attachment-2405\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2405 size-full\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/11\/Red-Gradient-Digital-Marketing-Facebook-Cover-600-x-400-px-2-1.png\" alt=\"Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong n\u00e2ng cao d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p\" width=\"600\" height=\"400\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/11\/Red-Gradient-Digital-Marketing-Facebook-Cover-600-x-400-px-2-1.png 600w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/11\/Red-Gradient-Digital-Marketing-Facebook-Cover-600-x-400-px-2-1-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-2405\" class=\"wp-caption-text\">Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong n\u00e2ng cao d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h2><span id=\"3_Toi_uu_dich_vu_khach_hang_qua_cac_kenh_mang_xa_hoi\"><b>3) T\u1ed1i \u01b0u d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng qua c\u00e1c k\u00eanh m\u1ea1ng x\u00e3 h\u1ed9i\u00a0<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Khi kh\u1ea3o s\u00e1t ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t t\u1ea1i nh\u1eefng d\u1ecbp mua s\u1eafm cu\u1ed1i n\u0103m, th\u00ec c\u00f3 96% trong s\u1ed1 \u0111\u00f3 kh\u1eb3ng \u0111\u1ecbnh r\u1eb1ng Facebook l\u00e0 ngu\u1ed3n c\u1ea3m h\u1ee9ng mua s\u1eafm c\u1ee7a h\u1ecd. B\u1edfi v\u00ec ng\u00e0y nay ph\u1ea7n l\u1edbn m\u1ecdi ng\u01b0\u1eddi s\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i nh\u01b0 Facebook, LinkedIn \u0111\u1ec3 k\u1ebft n\u1ed1i v\u1edbi b\u1ea1n b\u00e8, xin vi\u1ec7c hay mua s\u1eafm s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5. Doanh nghi\u1ec7p s\u1ebd \u0111i l\u00f9i v\u1ec1 sau n\u1ebfu b\u1ecf qua vi\u1ec7c t\u1ed1i \u01b0u s\u1eed d\u1ee5ng c\u00e1c m\u1ea1ng x\u00e3 h\u1ed9i \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin quan tr\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111em \u0111\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a hay n\u00e2ng cao d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh tr\u00ean nh\u1eefng k\u00eanh m\u1ea1ng x\u00e3 h\u1ed9i m\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd th\u01b0\u1eddng xuy\u00ean s\u1eed d\u1ee5ng.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"4_Video_Call_dong_vai_tro_quan_trong_trong_giao_tiep_giua_khach_hang_va_doanh_nghiep\"><strong>4) <\/strong><b>Video Call \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong giao ti\u1ebfp gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Trong th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 nh\u01b0 ng\u00e0y nay, nhi\u1ec1u doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn video call l\u00e0m h\u00ecnh th\u1ee9c h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng. Th\u00f4ng qua c\u00e1c thi\u1ebft b\u1ecb truy xu\u1ea5t h\u00ecnh \u1ea3nh l\u00e0 camera, nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng\/t\u01b0 v\u1ea5n vi\u00ean c\u00f3 th\u1ec3 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng, tr\u1ef1c quan nh\u1ea5t, m\u00e0 giao ti\u1ebfp qua tin nh\u1eafn \u0111\u00f4i khi kh\u00f4ng th\u1ec3 truy\u1ec1n t\u1ea3i \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c. Nh\u1eefng l\u1ee3i \u00edch m\u00e0 video call mang l\u1ea1i cho doanh nghi\u1ec7p l\u00e0:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">T\u0103ng \u0111\u1ed9 tin c\u1eady cho kh\u00e1ch h\u00e0ng khi mua s\u1eafm<\/span><\/li>\n<li><span style=\"font-weight: 400;\">T\u0103ng tr\u1ea3i nghi\u1ec7m v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/span><\/li>\n<li><span style=\"font-weight: 400;\">T\u1ea1o s\u1ef1 kh\u00e1c bi\u1ec7t, d\u1eabn \u0111\u1ea7u tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Ti\u1ebft ki\u1ec7m chi ph\u00ed \u0111\u1ea7u t\u01b0 cho thi\u1ebft b\u1ecb, c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"http:\/\/emandai.net\/\"><span style=\"font-weight: 400;\">EM&amp;AI<\/span><\/a><\/span><span style=\"font-weight: 400;\"> l\u00e0 m\u1ed9t trong nh\u1eefng \u0111\u01a1n v\u1ecb h\u00e0ng \u0111\u1ea7u nghi\u00ean c\u1ee9u v\u00e0 \u1ee9ng d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) trong t\u1ef1 \u0111\u1ed9ng h\u00f3a ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i Vi\u1ec7t Nam, h\u01b0\u1edbng \u0111\u1ebfn t\u1ea7m nh\u00ecn n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng Vi\u1ec7t Nam.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&gt;&gt; Li\u00ean h\u1ec7 ngay v\u1edbi <\/span><a href=\"http:\/\/emandai.net\/\"><span style=\"font-weight: 400;\"><span style=\"color: #0000ff;\">EM&amp;AI<\/span><\/span><\/a> <span style=\"font-weight: 400;\">\u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n mi\u1ec5n ph\u00ed v\u00e0 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 c\u00e1ch tri\u1ec3n khai c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 c\u1ea3i thi\u1ec7n v\u00e0 n\u00e2ng cao d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2013 Hotline: <\/span><span style=\"font-weight: 400;\">0934 312 345<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2013 Email: contact@emandai.net<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p ng\u00e0y c\u00e0ng \u0111\u1ed5i m\u1edbi. Nhi\u1ec1u doanh nghi\u1ec7p th\u00e0nh&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2453,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[116,601],"tags":[319],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/2380"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=2380"}],"version-history":[{"count":20,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/2380\/revisions"}],"predecessor-version":[{"id":2465,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/2380\/revisions\/2465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/2453"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=2380"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=2380"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=2380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}