{"id":245,"date":"2019-11-17T15:01:34","date_gmt":"2019-11-17T15:01:34","guid":{"rendered":"https:\/\/sangtaostore.com\/Demo\/vnlp\/?p=245"},"modified":"2020-10-08T04:46:58","modified_gmt":"2020-10-08T04:46:58","slug":"ngan-hang-hdfc-tang-truong-khach-hang-voi-tro-ly-ao","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/ngan-hang-hdfc-tang-truong-khach-hang-voi-tro-ly-ao\/","title":{"rendered":"NG\u00c2N H\u00c0NG HDFC GIA T\u0102NG 67% KH\u00c1CH H\u00c0NG TI\u1ec0M N\u0102NG V\u1edaI TR\u1ee2 L\u00dd \u1ea2O"},"content":{"rendered":"<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#GIOI_THIEU_VE_HDFC\"><span class=\"toc_number toc_depth_1\">1<\/span> GI\u1edaI THI\u1ec6U V\u1ec0 HDFC<\/a><\/li><li><a href=\"#VAN_DE\"><span class=\"toc_number toc_depth_1\">2<\/span> V\u1ea4N \u0110\u1ec0<\/a><\/li><li><a href=\"#GIAI_PHAP_TRO_LY_AO_CUA_HDFC\"><span class=\"toc_number toc_depth_1\">3<\/span> GI\u1ea2I PH\u00c1P TR\u1ee2 L\u00dd \u1ea2O C\u1ee6A HDFC<\/a><\/li><li><a href=\"#KET_QUA\"><span class=\"toc_number toc_depth_1\">4<\/span> K\u1ebeT QU\u1ea2<\/a><\/li><\/ul><\/div>\n<h2><span id=\"GIOI_THIEU_VE_HDFC\">GI\u1edaI THI\u1ec6U V\u1ec0 HDFC<\/span><\/h2>\n<p>HDFC l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng ty T\u00e0i ch\u00ednh Nh\u00e0 \u1edf l\u1edbn nh\u1ea5t \u1ea4n \u0110\u1ed9. C\u00f4ng ty \u0111\u00e3 \u0111i ti\u00ean phong trong l\u0129nh v\u1ef1c t\u00e0i ch\u00ednh nh\u00e0 \u1edf t\u1eeb n\u0103m 1977. V\u1edbi \u0111\u1ed9i ng\u0169 h\u01a1n 10000 nh\u00e2n vi\u00ean, HDFC ph\u1ee5c v\u1ee5 h\u00e0ng tri\u1ec7u kh\u00e1ch h\u00e0ng th\u00f4ng qua s\u1ef1 hi\u1ec7n di\u1ec7n r\u1ed9ng r\u00e3i bao g\u1ed3m h\u01a1n 546 v\u0103n ph\u00f2ng \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i v\u1edbi nhau. HDFC cung c\u1ea5p m\u1ed9t lo\u1ea1t c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh cho ng\u01b0\u1eddi ti\u00eau dung, c\u00e1c t\u1eadp \u0111o\u00e0n, ch\u00ednh ph\u1ee7 v\u00e0 t\u1ed5 ch\u1ee9c.<\/p>\n<h2><span id=\"VAN_DE\"><b>V\u1ea4N \u0110\u1ec0<\/b><\/span><\/h2>\n<p>HDFC, c\u0169ng gi\u1ed1ng nh\u01b0 nhi\u1ec1u c\u00f4ng ty d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh kh\u00e1c, h\u1ecd ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi th\u00e1ch th\u1ee9c \u0111\u00e1nh m\u1ea5t c\u01a1 h\u1ed9i thu h\u00fat v\u00e0 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, v\u00ec b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd b\u1ecb cho\u00e1ng ng\u1ee3p b\u1edfi h\u00e0ng ng\u00e0n truy v\u1ea5n t\u1eeb s\u1ed1 l\u01b0\u1ee3ng l\u1edbn kh\u00e1ch truy c\u1eadp trang web.<\/p>\n<p>H\u01a1n n\u1eefa, s\u1ef1 h\u1ea1n ch\u1ebf v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u00f3 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft hi\u1ec7u qu\u1ea3 v\u1ea5n \u0111\u1ec1 kh\u00e1ch h\u00e0ng khi\u1ebfn th\u00e1ch th\u1ee9c tr\u1edf n\u00ean kh\u00f3 khan h\u01a1n. B\u1ed9 ph\u1eadn H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111\u00e3 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c x\u1eed l\u00fd kh\u1ed1i l\u01b0\u1ee3ng y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng ng\u00e0y c\u00e0ng t\u0103ng, trong khi \u0111\u00f3 h\u1ecd v\u1eabn \u0111\u1ea3m b\u1ea3o chi ph\u00ed &amp; s\u1ef1 c\u1ed1 trong t\u1ea7m ki\u1ec3m so\u00e1t.<\/p>\n<p>Ch\u00ednh v\u00ec th\u1ebf, HDFC t\u00edch c\u1ef1c t\u00ecm ki\u1ebfm m\u1ed9t gi\u1ea3i ph\u00e1p gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed. Gi\u1ea3i ph\u00e1p n\u00e0y s\u1ebd:<\/p>\n<ul>\n<li>C\u1ea3i thi\u1ec7n s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u01b0\u1ee3c t\u1ea1o ra t\u1eeb trang web.<\/li>\n<li>C\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch cung c\u1ea5p t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd y\u00eau c\u1ea7u nhanh h\u01a1n.<\/li>\n<li>Gi\u00fap t\u1eadn d\u1ee5ng ngu\u1ed3n nh\u00e2n l\u1ef1c hi\u1ec7n c\u00f3 m\u00e0 kh\u00f4ng c\u1ea7n th\u00eam chi ph\u00ed nh\u00e2n s\u1ef1.<\/li>\n<li>Gi\u1ea3m thi\u1ec3u s\u1ef1 can thi\u1ec7p c\u1ee7a con ng\u01b0\u1eddi.<\/li>\n<\/ul>\n<h2><span id=\"GIAI_PHAP_TRO_LY_AO_CUA_HDFC\">GI\u1ea2I PH\u00c1P TR\u1ee2 L\u00dd \u1ea2O C\u1ee6A HDFC<\/span><\/h2>\n<p>Tr\u1ee3 l\u00fd \u1ea3o \u0111\u01b0\u1ee3c HDFC \u0111\u00e3 t\u1ea1o ra nh\u1eefng k\u1ebft qu\u1ea3 v\u01b0\u1ee3t tr\u1ed9i:<\/p>\n<ul>\n<li>T\u1ea1o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng b\u1eb1ng c\u00e1ch \u0111i\u1ec1u h\u01b0\u1edbng kh\u00e1ch h\u00e0ng theo ph\u1ec5u b\u00e1n h\u00e0ng th\u00f4ng qua l\u1eddi nh\u1eafc th\u00f4ng minh.<\/li>\n<\/ul>\n<ul>\n<li>Gi\u1ea3i quy\u1ebft &amp; Tr\u1ea3 l\u1eddi c\u00e1c truy v\u1ea5n, c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 Tr\u1ee3 gi\u00fap t\u1ea1i nh\u00e0, L\u00e3i su\u1ea5t, C\u00e1ch \u0111\u0103ng k\u00fd, Ch\u00ednh s\u00e1ch vay v\u00e0 Ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<ul>\n<li>H\u01a1n n\u1eefa, th\u00f4ng qua t\u00edch h\u1ee3p API, IVA \u0111\u00e3 \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi h\u1ec7 th\u1ed1ng CRM c\u1ee7a HDFC, \u0111\u1ea3m b\u1ea3o thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng hi\u1ec7u qu\u1ea3 \u0111\u1ec3 theo d\u00f5i v\u00e0 gi\u1ea3i quy\u1ebft ngay l\u1eadp t\u1ee9c.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2019\/11\/Chatbot-HFDC-1.png\" alt=\"Chatbot-HFDC\" width=\"796\" height=\"386\" \/><\/p>\n<h3><\/h3>\n<h2><span id=\"KET_QUA\"><b>K\u1ebeT QU\u1ea2<\/b><\/span><\/h2>\n<p>Tr\u1ee3 l\u00fd \u1ea3o HDFC \u0111\u00e3 chuy\u1ec3n \u0111\u1ed5i \u0111\u00e1ng k\u1ec3 chi\u1ebfn l\u01b0\u1ee3c t\u1ea1o kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u1ee7a HDFC. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh chung m\u00e0 c\u00f2n t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 quan tr\u1ecdng nh\u1ea5t l\u00e0 gia t\u0103ng s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2019\/11\/HFDC-result.png\" alt=\"Tr\u1ee3 l\u00fd \u1ea3o HFDC mang \u0111\u1ebfn k\u1ebft qu\u1ea3 v\u01b0\u1ee3t tr\u1ed9i\" width=\"1918\" height=\"494\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><em><strong>Ngu\u1ed3n: HDFC Banking<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents1 GI\u1edaI THI\u1ec6U V\u1ec0 HDFC2 V\u1ea4N \u0110\u1ec03 GI\u1ea2I PH\u00c1P TR\u1ee2 L\u00dd \u1ea2O C\u1ee6A HDFC4 K\u1ebeT&#8230;<\/p>\n","protected":false},"author":1,"featured_media":929,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[201,199,175,197,195,179],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/245"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=245"}],"version-history":[{"count":15,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/245\/revisions"}],"predecessor-version":[{"id":1455,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/245\/revisions\/1455"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/929"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=245"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=245"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}