{"id":260,"date":"2019-11-17T15:24:03","date_gmt":"2019-11-17T15:24:03","guid":{"rendered":"https:\/\/sangtaostore.com\/Demo\/vnlp\/?p=260"},"modified":"2025-01-08T02:16:40","modified_gmt":"2025-01-08T02:16:40","slug":"xu-huong-ung-dung-chatbot-giup-doanh-nghiep-buc-pha","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/xu-huong-ung-dung-chatbot-giup-doanh-nghiep-buc-pha\/","title":{"rendered":"XU H\u01af\u1edaNG \u1ee8NG D\u1ee4NG CHATBOT AI GI\u00daP DOANH NGHI\u1ec6P PH\u00c1T TRI\u1ec2N B\u1ee8T PH\u00c1"},"content":{"rendered":"<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Thi_truong_Chatbot_AI\"><span class=\"toc_number toc_depth_1\">1<\/span> Th\u1ecb tr\u01b0\u1eddng Chatbot AI<\/a><\/li><li><a href=\"#Xu_huong_chuyen_dich_sang_AI_CHATBOT\"><span class=\"toc_number toc_depth_1\">2<\/span> Xu h\u01b0\u1edbng chuy\u1ec3n d\u1ecbch sang AI CHATBOT <\/a><\/li><li><a href=\"#Chatbot_AI_trong_dich_vu_cham_soc_khach_hang\"><span class=\"toc_number toc_depth_1\">3<\/span> Chatbot AI trong d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/a><\/li><li><a href=\"#Tuong_tac_giong_noi\"><span class=\"toc_number toc_depth_1\">4<\/span> T\u01b0\u01a1ng t\u00e1c gi\u1ecdng n\u00f3i <\/a><\/li><li><a href=\"#Machine_Learning\"><span class=\"toc_number toc_depth_1\">5<\/span> Machine Learning <\/a><\/li><li><a href=\"#Chatbot_AI_cung_cap_nhung_hieu_biet_sau_sac_hon_ve_khach_hang\"><span class=\"toc_number toc_depth_1\">6<\/span> Chatbot AI cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng<\/a><\/li><li><a href=\"#Chatbot_da_ngon_ngu\"><span class=\"toc_number toc_depth_1\">7<\/span> Chatbot \u0111a ng\u00f4n ng\u1eef<\/a><\/li><\/ul><\/div>\n<h2><span id=\"Thi_truong_Chatbot_AI\"><strong><span style=\"color: #f47321;\">Th\u1ecb tr\u01b0\u1eddng <a href=\"https:\/\/emandai.net\/virtual-agent-vn\/\">Chatbot AI<\/a><\/span><\/strong><\/span><\/h2>\n<p>Theo Grand View Research , th\u1ecb tr\u01b0\u1eddng <span style=\"text-decoration: underline; color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/emandai.net\/virtual-agent-vn\/\">Chatbot AI<\/a><\/span> d\u1ef1 ki\u1ebfn \u200b\u200bs\u1ebd \u0111\u1ea1t kho\u1ea3ng 1,2 t\u1ef7 \u0111\u00f4 la tr\u00ean to\u00e0n c\u1ea7u trong v\u00f2ng ch\u01b0a \u0111\u1ea7y m\u01b0\u1eddi n\u0103m. H\u01a1n n\u1eefa, c\u00e1c chuy\u00ean gia d\u1ef1 \u0111o\u00e1n r\u1eb1ng th\u1ecb tr\u01b0\u1eddng n\u00e0y s\u1ebd t\u0103ng tr\u01b0\u1edfng v\u1edbi t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng g\u1ed9p h\u00e0ng n\u0103m h\u01a1n 24%.<\/p>\n<p>\u0110\u1eb7c bi\u1ec7t l\u00e0 <span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/emandai.net\/blog\/xu-huong-ung-dung-chatbot-giup-doanh-nghiep-buc-pha\/\">xu h\u01b0\u1edbng \u1ee9ng d\u1ee5ng chatbot AI<\/a><\/span><\/span> c\u00f3 kh\u1ea3 n\u0103ng h\u1ed9i tho\u1ea1i, x\u1eed l\u00fd nh\u1eefng t\u01b0\u01a1ng t\u00e1c ph\u1ee9c t\u1ea1p h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<blockquote><p><span style=\"color: #2d74ba;\"><em><strong>Theo Credence, 85% t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd m\u00e0 kh\u00f4ng c\u1ea7n con ng\u01b0\u1eddi v\u00e0o n\u0103m 2020.<\/strong><\/em><\/span><\/p><\/blockquote>\n<p>C\u00f9ng xem nh\u1eefng xu h\u01b0\u1edbng \u1ee9ng d\u1ee5ng chatbot c\u00f3 th\u1ec3 gi\u00fap doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ee9c ph\u00e1 trong giai \u0111o\u1ea1n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 kinh doanh.<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_926\" aria-describedby=\"caption-attachment-926\" style=\"width: 746px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-926\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2019\/11\/xu-huong-ung-dung-chatbot-scaled.jpg\" alt=\"tai sao doanh nghiep can ung dung chatbot ai\" width=\"746\" height=\"1231\" \/><figcaption id=\"caption-attachment-926\" class=\"wp-caption-text\"><em> T\u1ea1i sao doanh nghi\u1ec7p c\u1ea7n \u1ee9ng d\u1ee5ng Chatbot AI <\/em><\/figcaption><\/figure>\n<h2><span id=\"Xu_huong_chuyen_dich_sang_AI_CHATBOT\"><strong><span style=\"color: #f47321;\">Xu h\u01b0\u1edbng chuy\u1ec3n d\u1ecbch sang AI CHATBOT<\/span> <\/strong><\/span><\/h2>\n<p>Chatbot \u0111ang ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c \u201cng\u01b0\u1eddi h\u00f3a\u201d h\u01a1n b\u1edfi c\u00f4ng ngh\u1ec7 AI. M\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh ch\u00ednh l\u00e0 &#8211;\u00a0<a href=\"https:\/\/www.finextra.com\/newsarticle\/33579\/bank-of-americas-erica-chatbot-wins-over-customers\">tr\u1ee3 l\u00fd \u1ea3o\u00a0<strong>Erica<\/strong><\/a>\u00a0c\u1ee7a\u00a0<a href=\"https:\/\/www.finextra.com\/newsarticle\/33579\/bank-of-americas-erica-chatbot-wins-over-customers\">Ng\u00e2n h\u00e0ng M\u1ef9\u00a0<\/a><strong>,<\/strong>\u00a0hi\u1ec7n c\u00f3 h\u01a1n s\u00e1u tri\u1ec7u ng\u01b0\u1eddi d\u00f9ng.\u00a0Erica gi\u00fap ng\u01b0\u1eddi d\u00f9ng th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch nh\u01b0 tra c\u1ee9u s\u1ed1 d\u01b0 v\u00e0 th\u1ef1c hi\u1ec7n chuy\u1ec3n ti\u1ec1n.<\/p>\n<p>S\u1ee1 h\u1eefu l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng kh\u1ed5ng l\u1ed3, Erica \u0111\u00e3 m\u1edf \u0111\u01b0\u1eddng ph\u00e1t tri\u1ec3n cho xu h\u01b0\u1edbng chatbot AI. Nh\u1eefng tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng tuy\u1ec7t v\u1eddi t\u1eeb Erica ch\u1ee9ng minh r\u1eb1ng chatbot trong t\u01b0\u01a1ng lai c\u00f3 th\u1ec3 ho\u00e0n to\u00e0n th\u1ef1c hi\u1ec7n nh\u1eefng t\u00e1c v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng nh\u01b0 m\u1ed9t con ng\u01b0\u1eddi.<\/p>\n<h2><span id=\"Chatbot_AI_trong_dich_vu_cham_soc_khach_hang\"><span style=\"color: #f47321;\"><strong>Chatbot AI trong d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/strong><\/span><\/span><\/h2>\n<blockquote><p><span style=\"color: #2d74ba;\"><strong>\u201c80% th\u01b0\u01a1ng hi\u1ec7u mong mu\u1ed1n ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng th\u00f4ng qua chatbot v\u00e0o n\u0103m 2020\u201d<\/strong><\/span><\/p><\/blockquote>\n<p>Chatbot \u0111ang \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng m\u1ea1nh m\u1ebd trong l\u0129nh v\u1ef1c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. Theo nghi\u00ean c\u1ee9u g\u1ea7n \u0111\u00e2y nh\u1ea5t c\u00f3 \u0111\u1ebfn 45% ng\u01b0\u1eddi d\u00f9ng th\u00edch t\u01b0\u01a1ng t\u00e1c v\u1edbi chatbot h\u01a1n cho nh\u1eefng c\u00e2u h\u1ecfi li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/p>\n<p>V\u1edbi s\u1ef1 c\u1ea1nh tranh ng\u00e0y c\u00e0ng t\u0103ng, s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c doanh nghi\u1ec7p, khi h\u1ecd c\u1ed1 g\u1eafng \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n.\u00a0C\u00e1c c\u00f4ng ty \u0111\u00e3 s\u1eed d\u1ee5ng chatbot trong b\u1ed9 ph\u1eadn d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng 24\/7 v\u00e0 x\u1eed l\u00fd s\u1ed1 l\u01b0\u1ee3ng l\u1edbn y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng.<\/p>\n<p>Theo\u00a0\u00a0<a href=\"https:\/\/www.ibm.com\/blogs\/watson\/2017\/10\/how-chatbots-reduce-customer-service-costs-by-30-percent\/\">IBM<\/a>\u00a0&#8211; 265 t\u1ef7 y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ghi nh\u1eadn m\u1ed7i n\u0103m v\u00e0 c\u00e1c doanh nghi\u1ec7p \u0111\u00e3 chi g\u1ea7n 1,3 ngh\u00ecn t\u1ef7 \u0111\u00f4 la \u0111\u1ec3 gi\u1ea3i quy\u1ebft ch\u00fang.\u00a0S\u1eed d\u1ee5ng chatbot c\u00f3 th\u1ec3 gi\u00fap ti\u1ebft ki\u1ec7m t\u1edbi 30% chi ph\u00ed n\u00e0y.<\/p>\n<figure id=\"attachment_709\" aria-describedby=\"caption-attachment-709\" style=\"width: 778px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-709 size-full\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2019\/11\/CHATBOT_1.jpg\" alt=\"Chatbot AI v\u1edbi c\u00f4ng ngh\u1ec7 x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean\" width=\"778\" height=\"400\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2019\/11\/CHATBOT_1.jpg 778w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2019\/11\/CHATBOT_1-300x154.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2019\/11\/CHATBOT_1-768x395.jpg 768w\" sizes=\"(max-width: 778px) 100vw, 778px\" \/><figcaption id=\"caption-attachment-709\" class=\"wp-caption-text\"><em>Chatbot AI v\u1edbi c\u00f4ng ngh\u1ec7 x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean<\/em><\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h2><span id=\"Tuong_tac_giong_noi\"><strong><span style=\"color: #f47321;\">T\u01b0\u01a1ng t\u00e1c gi\u1ecdng n\u00f3i<\/span> <\/strong><\/span><\/h2>\n<p>C\u00f4ng ngh\u1ec7 nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i (ASR) cho ph\u00e9p b\u1ea1n x\u00e2y d\u1ef1ng nh\u1eefng bot h\u1ed9i tho\u1ea1i \u201ctinh t\u1ebf\u201d h\u01a1n. Mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng h\u1ea5p d\u1eabn v\u00e0 c\u00f3 t\u01b0\u01a1ng t\u00e1c h\u1ed9i tho\u1ea1i nh\u01b0 th\u1eadt.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-608 aligncenter\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2019\/11\/tuong-tac-giong-noi-asmr.jpg\" alt=\"tuong-tac-giong-noi-asr\" width=\"628\" height=\"490\" \/><\/p>\n<h2><span id=\"Machine_Learning\"><strong><span style=\"color: #f47321;\">Machine Learning<\/span> <\/strong><\/span><\/h2>\n<p>Machine Learning, c\u00f9ng v\u1edbi AI, \u0111ang t\u1ea1o ra s\u1ef1 thay \u0111\u1ed5i trong th\u1ebf gi\u1edbi c\u00f4ng ngh\u1ec7.\u00a0\u0110i\u1ec1u n\u00e0y c\u0169ng mang l\u1ea1i xu h\u01b0\u1edbng chatbot m\u1edbi;\u00a0trong nh\u1eefng n\u0103m t\u1edbi, chatbot ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u1edf t\u1eebng giai \u0111o\u1ea1n nhu c\u1ea7u c\u1ee7a h\u1ecd.<\/p>\n<h2><span id=\"Chatbot_AI_cung_cap_nhung_hieu_biet_sau_sac_hon_ve_khach_hang\"><span style=\"color: #f47321;\"><strong>Chatbot AI cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng<\/strong><\/span><\/span><\/h2>\n<p>Chatbots s\u1ebd cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng v\u00ec n\u00f3 c\u00f3 th\u1ec3 l\u01b0u tr\u1eef d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng. nh\u1eefng hi\u1ec3u bi\u1ebft gi\u00fap doanh nghi\u1ec7p l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a h\u1ecd. Ch\u00ednh v\u00ec th\u1ebf, Chatbot s\u1ebd \u0111\u1ea1t t\u1ed1c \u0111\u1ed9 t\u0103ng nhanh h\u01a1n trong nh\u1eefng n\u0103m t\u1edbi.<\/p>\n<p>Theo b\u00e1o c\u00e1o c\u1ee7a Gartner, 85% c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd m\u00e0 kh\u00f4ng c\u00f3 t\u00e1c nh\u00e2n c\u1ee7a con ng\u01b0\u1eddi v\u00e0o n\u0103m 2020 v\u00e0 g\u1ea7n 80% doanh nghi\u1ec7p s\u1ebd t\u1ef1 \u0111\u1ed9ng h\u00f3a chatbot v\u00e0o n\u0103m 2020 .<\/p>\n<p>AI gi\u00fap t\u1ef1 \u0111\u1ed9ng thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch th\u00edch h\u1ee3p \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p cho c\u00e1c truy v\u1ea5n.<\/p>\n<h2><span id=\"Chatbot_da_ngon_ngu\"><span style=\"color: #f47321;\"><strong>Chatbot \u0111a ng\u00f4n ng\u1eef<\/strong><\/span><\/span><\/h2>\n<p>Chatbot \u0111a ng\u00f4n ng\u1eef s\u1ebd ph\u00e1t tri\u1ec3n h\u01a1n khi xu h\u01b0\u1edbng to\u00e0n c\u1ea7u h\u00f3a ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng. C\u00e1c chatbot \u0111a ng\u00f4n ng\u1eef khi\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng t\u0103ng l\u00ean khi h\u1ecd c\u00f3 th\u1ec3 giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c ng\u00f4n ng\u1eef \u01b0a th\u00edch c\u1ee7a h\u1ecd. Deep Learning \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c x\u00e2y d\u1ef1ng chatbot h\u1ed9i tho\u1ea1i n\u00e0y. Vi\u1ec7c tr\u00edch xu\u1ea5t th\u00f4ng tin, ph\u1ea3n h\u1ed3i, \u0111\u01b0a ra nh\u1eefng h\u00e0nh \u0111\u1ed9ng \u0111\u00fang v\u00e0 nh\u1eadn d\u1ea1ng gi\u1ecdng n\u00f3i l\u00e0 m\u1ed9t s\u1ed1 ph\u1ea7n thi\u1ebft y\u1ebfu trong vi\u1ec7c x\u00e2y d\u1ef1ng chatbot h\u1ed9i tho\u1ea1i AI.<\/p>\n<p>Chatbot \u0111\u00e3 d\u1ea7n d\u1ea7n nh\u01b0ng ch\u1eafc ch\u1eafn tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn, khi kh\u00e1ch h\u00e0ng t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p v\u00e0 c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi ngay l\u1eadp t\u1ee9c. M\u1ed9t s\u1ed1 ng\u00e0nh, l\u0129nh v\u1ef1c v\u1eabn ch\u01b0a b\u1eaft k\u1ecbp vi\u1ec7c \u1ee9ng d\u1ee5ng chatbot trong b\u1ed9 ph\u1eadn d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng do g\u1eb7p m\u1ed9t s\u1ed1 v\u1ea5n \u0111\u1ec1 kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh t\u00edch h\u1ee3p, nh\u01b0ng nh\u1eefng ti\u1ebfn b\u1ed9 c\u00f4ng ngh\u1ec7 nhanh ch\u00f3ng s\u1ebd th\u00fac \u0111\u1ea9y chatbot tr\u1edf th\u00e0nh \u0111\u1ed1i t\u00e1c tr\u00f2 chuy\u1ec7n tuy\u1ec7t v\u1eddi cho con ng\u01b0\u1eddi.<\/p>\n<p>M\u1ed9t s\u1ed1 xu h\u01b0\u1edbng \u0111\u00e3 \u0111\u01b0\u1ee3c tri\u1ec3n khai v\u00e0o n\u0103m 2019. V\u00e0 m\u1ed9t s\u1ed1 s\u1ebd \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn th\u00eam \u0111\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n cho ng\u01b0\u1eddi d\u00f9ng.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents1 Th\u1ecb tr\u01b0\u1eddng Chatbot AI2 Xu h\u01b0\u1edbng chuy\u1ec3n d\u1ecbch sang AI CHATBOT 3 Chatbot AI&#8230;<\/p>\n","protected":false},"author":1,"featured_media":720,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[859],"tags":[258],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/260"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=260"}],"version-history":[{"count":18,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/260\/revisions"}],"predecessor-version":[{"id":3908,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/260\/revisions\/3908"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/720"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}