{"id":2748,"date":"2021-12-29T01:54:32","date_gmt":"2021-12-29T01:54:32","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=2748"},"modified":"2022-01-19T03:45:40","modified_gmt":"2022-01-19T03:45:40","slug":"top-5-buoc-thu-thap-thong-tin-khach-hang-hieu-qua-nhat-hien-nay","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/top-5-buoc-thu-thap-thong-tin-khach-hang-hieu-qua-nhat-hien-nay\/","title":{"rendered":"Top 5 b\u01b0\u1edbc thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 nh\u1ea5t hi\u1ec7n nay"},"content":{"rendered":"<p><em>Th\u00f4ng tin kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng d\u1eef li\u1ec7u quan tr\u1ecdng m\u00e0 m\u1ecdi doanh nghi\u1ec7p c\u1ea7n c\u00f3. C\u00e0ng thu t\u1eadp \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00f4ng tin kh\u00e1ch h\u00e0ng, th\u00ec doanh nghi\u1ec7p c\u00e0ng hi\u1ec3u r\u00f5 s\u1edf th\u00edch, mong mu\u1ed1n hay nhu c\u1ea7u c\u1ee7a h\u1ecd, \u0111i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p n\u00e2ng cao tr\u1ea3i nghi\u1ec7m, \u0111\u00e1p \u1ee9ng k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 gi\u00fap doanh nghi\u1ec7p c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 \u0111\u1ec3 ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c b\u01b0\u1edbc c\u01a1 b\u1ea3n doanh nghi\u1ec7p c\u00f3 th\u1ec3 tu\u00e2n theo \u0111\u1ec3 <span style=\"color: #0000ff;\">thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/span> m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3 v\u00e0 theo quy tr\u00ecnh.\u00a0<\/em><\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#1_Xac_dinh_loai_thong_tin_ma_doanh_nghiep_muon_thu_thap\"><span class=\"toc_number toc_depth_1\">1<\/span> 1) X\u00e1c \u0111\u1ecbnh lo\u1ea1i th\u00f4ng tin m\u00e0 doanh nghi\u1ec7p mu\u1ed1n thu th\u1eadp<\/a><\/li><li><a href=\"#2_Dat_ra_khung_thoi_gian\"><span class=\"toc_number toc_depth_1\">2<\/span> 2) \u0110\u1eb7t ra khung th\u1eddi gian\u00a0<\/a><ul><li><ul><li><ul><li><a href=\"#Xem_them_5_cach_giup_doanh_nghiep_nang_tam_dich_vu_cham_soc_khach_hang_de_thich_nghi_voi_trang_thai_binh_thuong_moi\"><span class=\"toc_number toc_depth_4\">2.0.0.1<\/span> Xem th\u00eam | 5 c\u00e1ch gi\u00fap doanh nghi\u1ec7p n\u00e2ng t\u1ea7m d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ec3 th\u00edch nghi v\u1edbi \u201ctr\u1ea1ng th\u00e1i b\u00ecnh th\u01b0\u1eddng m\u1edbi\u201d\u00a0<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><li><a href=\"#3_Xac_dinh_cong_cu_va_phuong_phap\"><span class=\"toc_number toc_depth_1\">3<\/span> 3) X\u00e1c \u0111\u1ecbnh c\u00f4ng c\u1ee5 v\u00e0 ph\u01b0\u01a1ng ph\u00e1p\u00a0<\/a><\/li><li><a href=\"#4_Thu_thap_du_lieu_va_thong_tin_khach_hang\"><span class=\"toc_number toc_depth_1\">4<\/span> 4) Thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/a><\/li><li><a href=\"#5_Phan_tich_du_lieu_va_su_dung_thong_tin_khach_hang\"><span class=\"toc_number toc_depth_1\">5<\/span> 5) Ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin kh\u00e1ch h\u00e0ng\u00a0<\/a><\/li><\/ul><\/div>\n<h2><span id=\"1_Xac_dinh_loai_thong_tin_ma_doanh_nghiep_muon_thu_thap\"><b>1) X\u00e1c \u0111\u1ecbnh lo\u1ea1i th\u00f4ng tin m\u00e0 doanh nghi\u1ec7p mu\u1ed1n thu th\u1eadp<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">X\u00e1c \u0111\u1ecbnh \u0111\u00fang lo\u1ea1i th\u00f4ng tin kh\u00e1ch h\u00e0ng l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 thu th\u1eadp \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin ch\u1ea5t l\u01b0\u1ee3ng. Khi thu th\u1eadp nh\u1eefng th\u00f4ng tin kh\u00e1ch h\u00e0ng kh\u00f4ng thu\u1ed9c l\u0129nh v\u1ef1c c\u1ee7a m\u00ecnh hay thu th\u1eadp nh\u1eefng th\u00f4ng tin kh\u00f4ng quan tr\u1ecdng, th\u00ec vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c th\u00f4ng tin thu th\u1eadp \u0111\u01b0\u1ee3c kh\u00f4ng \u0111\u1ea1t hi\u1ec7u qu\u1ea3 d\u1eabn \u0111\u1ebfn hao ph\u00ed ngu\u1ed3n l\u1ef1c c\u1ee7a doanh nghi\u1ec7p. \u0110\u1ec3 thu th\u1eadp \u0111\u00fang lo\u1ea1i th\u00f4ng tin, doanh nghi\u1ec7p c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi d\u01b0\u1edbi \u0111\u00e2y:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Doanh nghi\u1ec7p c\u1ea7n quy\u1ebft \u0111\u1ecbnh thu th\u1eadp th\u00f4ng tin t\u1eeb nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0o?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">L\u0129nh v\u1ef1c m\u00e0 kh\u00e1ch h\u00e0ng \u0111ang ho\u1ea1t \u0111\u1ed9ng?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u01a1i thu th\u1eadp d\u1eef li\u1ec7u nh\u01b0 Website, c\u00e1c trang m\u1ea1ng x\u00e3 h\u1ed9i nh\u01b0: Facebook hay LinkedIn.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Doanh nghi\u1ec7p s\u1ebd s\u1eed d\u1ee5ng l\u01b0\u1ee3ng d\u1eef li\u1ec7u n\u00e0y v\u00e0o m\u1ee5c \u0111\u00edch g\u00ec c\u1ee7a m\u00ecnh?\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">V\u1ec1 b\u1ea3n ch\u1ea5t, m\u1ee5c \u0111\u00edch c\u1ee7a vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u l\u00e0 x\u00e1c \u0111\u1ecbnh \u0111\u00fang mong mu\u1ed1n, k\u1ef3 v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p hay t\u1ea1o ra nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 m\u1edbi ph\u00f9 h\u1ee3p nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau. Khi thu th\u1eadp \u0111\u00fang d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng th\u00ec ch\u1eafc ch\u1eafn s\u1ebd gi\u00fap \u00edch trong vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"2_Dat_ra_khung_thoi_gian\"><b>2) \u0110\u1eb7t ra khung th\u1eddi gian\u00a0<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Trong giai \u0111o\u1ea1n \u0111\u1ea7u c\u1ee7a k\u1ebf ho\u1ea1ch, doanh nghi\u1ec7p n\u00ean thi\u1ebft l\u1eadp khung th\u1eddi gian \u0111\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u. V\u00ec nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 thay \u0111\u1ed5i li\u00ean t\u1ee5c theo th\u1eddi gian. Trong cu\u1ed9c kh\u1ee7ng ho\u1ea3ng Covid &#8211; 19, nhu c\u1ea7u kh\u00e1ch h\u00e0ng s\u1ebd thay \u0111\u1ed5i \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u t\u00e0i ch\u00ednh c\u1ee7a h\u1ecd. V\u00ec v\u1eady c\u00e1c th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u c\u1ee7a kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc \u0111\u00e2y s\u1ebd kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p \u1edf th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">V\u00ed d\u1ee5 th\u1ef1c t\u1ebf l\u00e0 t\u1ef7 l\u1ec7 vay ti\u00eau d\u00f9ng c\u1ee7a kh\u00e1ch h\u00e0ng trong c\u00e1c ng\u00e2n h\u00e0ng thay \u0111\u1ed5i l\u1edbn v\u00ec \u0111\u1ea1i d\u1ecbch Covid &#8211; 19, theo hi\u1ec7p h\u1ed9i ng\u00e2n h\u00e0ng (VNBA) vay ti\u00eau d\u00f9ng t\u0103ng kho\u1ea3ng 10% so v\u1edbi n\u0103m 2020, \u0111\u1ed1i t\u01b0\u1ee3ng vay ch\u1ee7 y\u1ebfu l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 thu nh\u1eadp th\u1ea5p v\u00e0 nh\u00f3m b\u1ecb \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp v\u00e0 \u1ea3nh h\u01b0\u1edfng n\u1eb7ng n\u1ec1 v\u00ec Covid &#8211; 19 nh\u01b0 c\u00f4ng nh\u00e2n vi\u00ean, ti\u1ec3u th\u01b0\u01a1ng,.. trong th\u1eddi gian n\u00e0y, nhu c\u1ea7u vay v\u1ed1n kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i, v\u00ec v\u1eady doanh nghi\u1ec7p c\u1ea7n thu th\u1eadp v\u00e0 \u0111\u00e1nh gi\u00e1 th\u00f4ng tin kh\u00e1ch h\u00e0ng li\u00ean t\u1ee5c theo nh\u1eefng kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh.\u00a0<\/span><\/p>\n<blockquote>\n<h5 style=\"text-align: left;\"><span id=\"Xem_them_5_cach_giup_doanh_nghiep_nang_tam_dich_vu_cham_soc_khach_hang_de_thich_nghi_voi_trang_thai_binh_thuong_moi\"><em><span style=\"color: #0000ff;\"><b>Xem th\u00eam | <\/b><\/span><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"http:\/\/emandai.net\/blog\/5-cach-giup-doanh-nghiep-nang-tam-dich-vu-cham-soc-khach-hang-de-thich-nghi-voi-trang-thai-binh-thuong-moi\/\"><b>5 c\u00e1ch gi\u00fap doanh nghi\u1ec7p n\u00e2ng t\u1ea7m d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ec3 th\u00edch nghi v\u1edbi \u201ctr\u1ea1ng th\u00e1i b\u00ecnh th\u01b0\u1eddng m\u1edbi\u201d\u00a0<\/b><\/a><\/span><\/em><\/span><\/h5>\n<\/blockquote>\n<h2><\/h2>\n<h2><span id=\"3_Xac_dinh_cong_cu_va_phuong_phap\"><b>3) X\u00e1c \u0111\u1ecbnh c\u00f4ng c\u1ee5 v\u00e0 ph\u01b0\u01a1ng ph\u00e1p\u00a0<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Doanh nghi\u1ec7p c\u00f3 th\u1ec3 thu th\u1eadp th\u00f4ng tin b\u1eb1ng nh\u1eefng c\u00f4ng c\u1ee5 v\u00e0 ph\u01b0\u01a1ng ph\u00e1p sau:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tr\u00ean k\u00eanh Website (Google Analytics)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social Network &#8211; Facebook, Instagram<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u00f4ng tin li\u00ean h\u1ec7 (Contact Info)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ph\u1ea3n h\u1ed3i v\u00e0 kh\u1ea3o s\u00e1t c\u1ee7a kh\u00e1ch h\u00e0ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u00f4ng tin giao d\u1ecbch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u00f4ng qua qu\u1ea3ng c\u00e1o<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Tr\u01b0\u1edbc \u0111\u00e2y, vi\u1ec7c thu th\u1eadp \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00f4 c\u00f9ng kh\u00f3 kh\u0103n v\u00ec doanh nghi\u1ec7p c\u1ea7n l\u1eadp c\u00e1c b\u1ea3ng kh\u1ea3o s\u00e1t, c\u00e2u h\u1ecfi cho t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee5 th\u1ec3, nh\u01b0ng ng\u00e0y nay, tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o <em><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"http:\/\/emandai.net\/blog\/cach-chatbot-ai-ho-tro-khach-hang-nhanh-chong-va-de-dang\/\">Chatbot AI<\/a><\/span><\/em> v\u00e0 <em><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"http:\/\/emandai.net\/blog\/nhung-dieu-doanh-nghiep-can-biet-ve-voicebot-ai\/\">Voicebot AI<\/a><\/span><\/em> v\u1edbi qu\u00e1 tr\u00ecnh truy v\u1ea5n th\u00f4ng tin kh\u00e1ch h\u00e0ng t\u1eeb n\u1ed9i dung h\u1ed9i tho\u1ea1i, c\u00e1c c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c \u0111\u1eb7t ra cho t\u1ec7p kh\u00e1ch h\u00e0ng tr\u00ean quy m\u00f4 kh\u1ed5ng l\u1ed3 m\u00e0 ph\u01b0\u01a1ng th\u1ee9c kh\u1ea3o s\u00e1t th\u1ee7 c\u00f4ng v\u1edbi nh\u00e2n s\u1ef1 con ng\u01b0\u1eddi kh\u00f4ng th\u1ec3 ti\u1ebfp c\u1eadn h\u1ebft trong c\u00f9ng 1 th\u1eddi \u0111i\u1ec3m gi\u00fap doanh nghi\u1ec7p thu th\u1eadp nh\u1eefng th\u00f4ng tin quan tr\u1ecdng v\u1ec1 kh\u00e1ch h\u00e0ng nh\u01b0 s\u1edf th\u00edch, mong mu\u1ed1n hay nhu c\u1ea7u mua s\u1eafm c\u1ee7a h\u1ecd.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" class=\"wp-image-2750 size-full aligncenter\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/Black-Minimalist-Fashion-Store-Twitter-Ad-600-x-400-px.png\" alt=\"&quot;Conversational\" data-wp-editing=\"1\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/Black-Minimalist-Fashion-Store-Twitter-Ad-600-x-400-px.png 600w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/Black-Minimalist-Fashion-Store-Twitter-Ad-600-x-400-px-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"4_Thu_thap_du_lieu_va_thong_tin_khach_hang\"><b>4) Thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Khi doanh nghi\u1ec7p ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc thu th\u1eadp th\u00f4ng tin \u1edf tr\u00ean, qu\u00e1 tr\u00ecnh thu th\u1eadp th\u00f4ng tin b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2y, doanh nghi\u1ec7p n\u00ean l\u01b0u tr\u1eef, t\u1ed5 ch\u1ee9c th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ea3m b\u1ea3o th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ki\u1ec3m tra, theo d\u00f5i th\u01b0\u1eddng xuy\u00ean. Vi \u0111i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p ki\u1ec3m so\u00e1t t\u1ed1t qu\u00e1 tr\u00ecnh thu th\u1eadp th\u00f4ng tin, \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch thu th\u1eadp th\u00f4ng tin hay \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i lo\u1ea1i th\u00f4ng tin c\u1ea7n thu th\u1eadp.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"5_Phan_tich_du_lieu_va_su_dung_thong_tin_khach_hang\"><b>5) Ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin kh\u00e1ch h\u00e0ng\u00a0<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Khi doanh nghi\u1ec7p \u0111\u00e3 thu th\u1eadp \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin kh\u00e1ch h\u00e0ng, \u0111\u00e2y l\u00e0 b\u01b0\u1edbc m\u00e0 doanh nghi\u1ec7p n\u00ean ph\u00e2n t\u00edch v\u00e0 t\u1ed5 ch\u1ee9c l\u1ea1i th\u00f4ng tin \u0111\u00e3 thu th\u1eadp \u0111\u01b0\u1ee3c. Trong giai \u0111o\u1ea1n n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 bi\u1ebfn d\u1eef li\u1ec7u th\u00f4 th\u00e0nh nh\u1eefng th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb, nh\u1eefng th\u00f4ng tin m\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng \u0111\u1ec3:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00ecm ra nh\u1eefng s\u1ea3n ph\u1ea9m \/ d\u1ecbch v\u1ee5 m\u1edbi ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng gi\u00fap doanh nghi\u1ec7p n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a doanh nghi\u1ec7p<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ea1o ra c\u00e1c chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 n\u00e2ng cao doanh s\u1ed1 b\u00e1n h\u00e0ng<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_2751\" aria-describedby=\"caption-attachment-2751\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2751\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/Clean-Minimalist-Business-Facebook-Post-600-x-400-px-1.png\" alt=\"Ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin kh\u00e1ch h\u00e0ng\" width=\"600\" height=\"400\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/Clean-Minimalist-Business-Facebook-Post-600-x-400-px-1.png 600w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/Clean-Minimalist-Business-Facebook-Post-600-x-400-px-1-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-2751\" class=\"wp-caption-text\">Ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 s\u1eed d\u1ee5ng th\u00f4ng tin kh\u00e1ch h\u00e0ng<\/figcaption><\/figure>\n<hr \/>\n<p style=\"text-align: left;\"><span style=\"color: #006ad3;\"><a style=\"color: #006ad3;\" href=\"https:\/\/emandai.net\/\"><strong>EM&amp;AI<\/strong><\/a>\u00a0<\/span>l\u00e0 m\u1ed9t trong nh\u1eefng \u0111\u01a1n v\u1ecb h\u00e0ng \u0111\u1ea7u nghi\u00ean c\u1ee9u v\u00e0 \u1ee9ng d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) trong t\u1ef1 \u0111\u1ed9ng h\u00f3a ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ea1i Vi\u1ec7t Nam.\u00a0<span style=\"color: #006ad3;\">EM&amp;AI<\/span> d\u00e0nh t\u1eb7ng g\u00f3i h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p tri\u1ec3n khai \u1ee9ng d\u1ee5ng AI trong kinh doanh<\/p>\n<p style=\"text-align: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2973\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/uu-dai-voicebot-ai-em-and-ai.jpg\" alt=\"\u01afU \u0110\u00c3I PH\u00cd S\u1eec D\u1ee4NG VOICEBOT AI\" width=\"600\" height=\"228\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/uu-dai-voicebot-ai-em-and-ai.jpg 2546w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/uu-dai-voicebot-ai-em-and-ai-300x114.jpg 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/uu-dai-voicebot-ai-em-and-ai-1024x390.jpg 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/uu-dai-voicebot-ai-em-and-ai-768x292.jpg 768w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/uu-dai-voicebot-ai-em-and-ai-1536x585.jpg 1536w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/12\/uu-dai-voicebot-ai-em-and-ai-2048x779.jpg 2048w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p style=\"text-align: left;\">\u25b6 Chi ti\u1ebft ch\u01b0\u01a1ng tr\u00ecnh:\u00a0<span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/bit.ly\/3k4i9g0\">https:\/\/bit.ly\/3k4i9g0<\/a><\/span><\/p>\n<p style=\"text-align: left;\"><strong>LI\u00caN H\u1ec6 T\u01af V\u1ea4N TRI\u1ec2N KHAI GI\u1ea2I PH\u00c1P<\/strong><\/p>\n<p style=\"text-align: left;\">\u2013 Hotline: 0903 533 725<\/p>\n<p style=\"text-align: left;\">\u2013 Email: contact@emandai.net<\/p>\n<p style=\"text-align: left;\">\u2013 Website: https:\/\/emandai.net\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Th\u00f4ng tin kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng d\u1eef li\u1ec7u quan tr\u1ecdng m\u00e0 m\u1ecdi doanh&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2749,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[116,477],"tags":[],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/2748"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=2748"}],"version-history":[{"count":9,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/2748\/revisions"}],"predecessor-version":[{"id":3045,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/2748\/revisions\/3045"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/2749"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=2748"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=2748"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=2748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}