{"id":3016,"date":"2022-01-19T02:06:14","date_gmt":"2022-01-19T02:06:14","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=3016"},"modified":"2025-01-07T10:29:16","modified_gmt":"2025-01-07T10:29:16","slug":"khac-phuc-5-loi-kinh-dien-de-telesale-hieu-qua","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/khac-phuc-5-loi-kinh-dien-de-telesale-hieu-qua\/","title":{"rendered":"Kh\u1eafc ph\u1ee5c 5 l\u1ed7i kinh \u0111i\u1ec3n \u0111\u1ec3 telesale hi\u1ec7u qu\u1ea3"},"content":{"rendered":"<p><em>C\u00e1ch <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/emandai.net\/blog\/khac-phuc-5-loi-kinh-dien-de-telesale-hieu-qua\" target=\"_blank\" rel=\"noopener noreferrer\">t<span style=\"text-decoration: underline;\">elesale hi\u1ec7u qu\u1ea3<\/span><\/a><\/span> lu\u00f4n \u0111\u01b0\u1ee3c c\u00e1c doanh nghi\u00eap quan t\u00e2m, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong l\u0129nh v\u1ef1c b\u1ea3o hi\u1ec3m, t\u00e0i ch\u00ednh, b\u1ea5t \u0111\u1ed9ng s\u1ea3n,..Nhi\u1ec1u \u00fd ki\u1ebfn cho r\u1eb1ng, telesale \u0111ang d\u1ea7n &#8220;l\u1ed7i th\u1eddi&#8221; v\u00ec k\u00e9m hi\u1ec7u qu\u1ea3 v\u00e0 kh\u00f4ng \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. Nh\u01b0ng c\u00f3 th\u1ef1c s\u1ef1 l\u00e0 nh\u01b0 v\u1eady? H\u00e3y c\u00f9ng EM&amp;AI \u0111\u00e0o s\u00e2u v\u00e0o 5 nguy\u00ean nh\u00e2n v\u00e0 c\u00e1ch gi\u1ea3i quy\u1ebft qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.\u00a0<\/em><\/p>\n<h2><\/h2>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Tai_sao_phai_Telesale\"><span class=\"toc_number toc_depth_1\">1<\/span> T\u1ea1i sao ph\u1ea3i Telesale?<\/a><\/li><li><a href=\"#1_Tep_goi_kem_chat_luong_8211_yeu_to_tien_quyet_de_telesale_hieu_qua\"><span class=\"toc_number toc_depth_1\">2<\/span> 1) T\u1ec7p g\u1ecdi k\u00e9m ch\u1ea5t l\u01b0\u1ee3ng &#8211; y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft \u0111\u1ec3 telesale hi\u1ec7u qu\u1ea3<\/a><\/li><li><a href=\"#2_Qua_tap_trung_vao_8220chot_sale8221\"><span class=\"toc_number toc_depth_1\">3<\/span> 2) Qu\u00e1 t\u1eadp trung v\u00e0o &#8220;ch\u1ed1t sale&#8221;\u00a0<\/a><\/li><li><a href=\"#3_Tan_suat_thoi_gian_goi_khong_hop_ly\"><span class=\"toc_number toc_depth_1\">4<\/span> 3) T\u1ea7n su\u1ea5t &amp; th\u1eddi gian g\u1ecdi kh\u00f4ng h\u1ee3p l\u00fd\u00a0<\/a><\/li><li><a href=\"#4_Noi_qua_nhieu_thay_vi_lang_nghe\"><span class=\"toc_number toc_depth_1\">5<\/span> 4) N\u00f3i qu\u00e1 nhi\u1ec1u thay v\u00ec l\u1eafng nghe<\/a><\/li><li><a href=\"#5_Ap_dung_goi_tu_dong_sai_cach\"><span class=\"toc_number toc_depth_1\">6<\/span> 5) \u00c1p d\u1ee5ng g\u1ecdi t\u1ef1 \u0111\u1ed9ng sai c\u00e1ch<\/a><\/li><\/ul><\/div>\n<h2><span id=\"Tai_sao_phai_Telesale\"><span style=\"color: #ff6600;\">T\u1ea1i sao ph\u1ea3i Telesale?<\/span><\/span><\/h2>\n<p>Telesale l\u00e0 m\u1ed9t trong nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n nay. D\u00f9 v\u1eady, ph\u01b0\u01a1ng th\u1ee9c n\u00e0y \u0111ang g\u1eb7p ph\u1ea3i nhi\u1ec1u \u00fd ki\u1ebfn tr\u00e1i chi\u1ec1u v\u1ec1 t\u00ednh hi\u1ec7u qu\u1ea3. Nhi\u1ec1u ng\u01b0\u1eddi cho r\u1eb1ng Telesale \u0111ang d\u1ea7n l\u1ed7i th\u1eddi v\u00e0 kh\u00f4ng t\u1ea1o nhi\u1ec1u gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p. Nh\u01b0ng nh\u1eefng \u01b0u \u0111i\u1ec3m n\u1ed5i tr\u1ed9i c\u1ee7a Telesale l\u00e0 kh\u00f4ng th\u1ec3 ph\u1ee7 nh\u1eadn. Tr\u01b0\u1edbc h\u1ebft, <span style=\"font-weight: 400;\">Telesale l\u00e0 k\u00eanh ti\u1ebfp c\u1eadn 1-1 d\u1ec5 tri\u1ec3n khai. DN d\u1ec5 d\u00e0ng kh\u00e1m ph\u00e1 \u0111\u01b0\u1ee3c nh\u1eefng m\u1ed1i b\u1eadn t\u00e2m &amp; nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh giao ti\u1ebfp v\u1edbi h\u1ecd. Theo kh\u1ea3o s\u00e1t c\u1ee7a EM&amp;AI v\u1edbi nh\u00f3m kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p, nh\u1eefng l\u00fd do \u0111\u1ec3 h\u1ecd ti\u1ebfp t\u1ee5c \u0111\u1ea7u t\u01b0 v\u00e0o Telesale l\u00e0:\u00a0<\/span><\/p>\n<p>&#8211; Tri\u1ec3n khai d\u1ec5 d\u00e0ng<\/p>\n<p>&#8211; Kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn di\u1ec7n r\u1ed9ng v\u00e0 t\u00ednh ch\u1ee7 \u0111\u1ed9ng<\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Truy\u1ec1n t\u1ea3i th\u00f4ng tin d\u1ec5 d\u00e0ng &#8211; \u0111\u1ea7y \u0111\u1ee7\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; D\u1ec5 khai th\u00e1c insight khi tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; Kh\u00f4ng b\u1ecb b\u1ecf l\u1ee1 c\u00e1c c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng<\/span><\/p>\n<p>&#8211; Gia t\u0103ng c\u01a1 h\u1ed9i thuy\u1ebft ph\u1ee5c b\u00e1n h\u00e0ng<\/p>\n<p>\u0110\u1ed1i v\u1edbi nh\u1eefng doanh nghi\u1ec7p s\u1edf h\u1eefu t\u1ec7p g\u1ecdi <span style=\"font-weight: 400;\">h\u00e0ng tr\u0103m ng\u00e0n th\u1eadm ch\u00ed h\u00e0ng tri\u1ec7u s\u1ed1, t\u1ec9 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i ch\u1ec9 chi\u1ebfm 1-2% c\u0169ng \u0111\u00e3 mang \u0111\u1ebfn c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng kh\u1ed5ng l\u1ed3. V\u00ec v\u1eady, nh\u1eefng ng\u00e0nh c\u00f3 gi\u00e1 tr\u1ecb cao nh\u01b0 B\u0110S, b\u1ea3o hi\u1ec3m, t\u00e0i ch\u00ednh,&#8230; v\u1eabn s\u1eb5n s\u00e0ng \u0111\u1ea7u t\u01b0 cho Telesale.\u00a0<\/span><\/p>\n<p>V\u1eady t\u1ea1i sao nhi\u1ec1u doanh nghi\u1ec7p v\u1eabn tri\u1ec3n khai Telesale k\u00e9m hi\u1ec7u qu\u1ea3?<\/p>\n<p>Nguy\u00ean nh\u00e2n s\u00e2u xa b\u1eaft \u0111\u1ea7u t\u1eeb c\u00e1ch th\u1ee9c tri\u1ec3n khai &#8220;<span style=\"font-weight: 400;\">SAI NG\u01af\u1edcI &#8211; SAI TH\u1edcI \u0110I\u1ec2M &#8211; SAI N\u1ed8I DUNG\u201d khi Telesale.\u00a0<\/span><span style=\"font-weight: 400;\">C\u1ee5 th\u1ec3 h\u01a1n v\u1edbi 5 nguy\u00ean nh\u00e2n d\u01b0\u1edbi \u0111\u00e2y:\u00a0<\/span><\/p>\n<h2><\/h2>\n<h2><span id=\"1_Tep_goi_kem_chat_luong_8211_yeu_to_tien_quyet_de_telesale_hieu_qua\"><span style=\"color: #ff6600;\"><b>1) T\u1ec7p g\u1ecdi k\u00e9m ch\u1ea5t l\u01b0\u1ee3ng &#8211; y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft \u0111\u1ec3 telesale hi\u1ec7u qu\u1ea3<\/b><\/span><\/span><\/h2>\n<p>X\u00e2y d\u1ef1ng t\u1ec7p g\u1ecdi ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 y\u1ebfu t\u1ed1 ti\u00ean quy\u1ebft cho chi\u1ebfn d\u1ecbch telesale th\u00e0nh c\u00f4ng. B\u1ecf qua b\u01b0\u1edbc &#8220;\u0111\u1ecbnh ngh\u0129a \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau&#8221; l\u00e0 sai l\u1ea7m \u0111\u1ea7u ti\u00ean khi\u1ebfn chi\u1ebfn d\u1ecbch \u0111i sai h\u01b0\u1edbng. Ki\u1ec3m \u0111\u1ecbnh v\u00e0 ph\u00e2n lo\u1ea1i t\u1ec7p c\u0169ng l\u00e0 kh\u00e2u quan tr\u1ecdng th\u01b0\u1eddng b\u1ecb b\u1ecf qua. M\u1ed7i khi c\u00f3 s\u1ea3n ph\u1ea9m m\u1edbi, DN s\u1ebd ch\u1ea1y Telesale \u0111\u1ebfn c\u00e1c t\u1ec7p s\u1eb5n c\u00f3 ho\u1eb7c mua c\u1ee7a b\u00ean th\u1ee9 3. Nh\u01b0ng nh\u1eefng t<span style=\"font-weight: 400;\">\u1ec7p g\u1ecdi n\u00e0y c\u00f3 th\u1ec3 \u0111\u00e3 r\u1ea5t c\u0169, \u0111\u1ed1i t\u01b0\u1ee3ng lung tung v\u00e0 ch\u01b0a \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i theo ti\u00eau ch\u00ed kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.\u00a0<\/span><\/p>\n<p>\u0110\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y, doanh nghi\u1ec7p n\u00ean \u0111\u1ea7u t\u01b0 h\u01a1n v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng <a href=\"https:\/\/emandai.net\/blog\/cach-xay-dung-tep-khach-hang-tiem-nang\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\"><em><span style=\"color: #0000ff; text-decoration: underline;\">x\u00e2y d\u1ef1ng t\u1ec7p kh\u00e1ch h\u00e0ng<\/span><\/em><\/span><\/a> v\u00e0 s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 ph\u00e2n lo\u1ea1i v\u00e0 l\u1ecdc t\u1ec7p t\u1ef1 \u0111\u1ed9ng.<\/p>\n<blockquote><p>Xem th\u00eam: <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/emandai.net\/blog\/cach-xay-dung-tep-khach-hang-tiem-nang\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">07 c\u00e1ch x\u00e2y d\u1ef1ng t\u1ec7p kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ch\u1ea5t l\u01b0\u1ee3ng<\/span><\/a><\/span><\/p><\/blockquote>\n<p>V\u1edbi <span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/emandai.net\/voicebot-ai-auto-call\/?utm_source=blog\" target=\"_blank\" rel=\"noopener noreferrer\">Voicebot<\/a><\/span><\/span><span style=\"color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/emandai.net\/voicebot-ai-auto-call\/?utm_source=blog\" target=\"_blank\" rel=\"noopener noreferrer\"> AI<\/a>, <\/span>vi\u1ec7c l\u1ecdc v\u00e0 ph\u00e2n lo\u1ea1i t\u1ec7p g\u1ecdi \u0111\u00e3 \u0111\u01a1n gi\u1ea3n v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed h\u01a1n. Voicebot AI nh\u01b0 m\u1ed9t &#8220;nh\u00e2n vi\u00ean \u1ea3o&#8221; \u0111\u1ea3m nhi\u1ec7m nghi\u1ec7p v\u1ee5 do doanh nghi\u1ec7p \u0111\u00e0o t\u1ea1o. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, Voicebot s\u1ebd \u0111\u1eb7t c\u00e2u h\u1ecfi kh\u1ea3o s\u00e1t, ti\u1ebfp nh\u1eadn c\u00e2u tr\u1ea3 l\u1eddi v\u00e0 ph\u00e2n lo\u1ea1i t\u1ef1 \u0111\u1ed9ng. Sau \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 Telesales cho nh\u00f3m kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p v\u1edbi s\u1ea3n ph\u1ea9m \/ d\u1ecbch v\u1ee5.<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_2479\" aria-describedby=\"caption-attachment-2479\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2479 size-full\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/11\/write4-1.png\" alt=\"L\u1ecdc v\u00e0 ph\u00e2n lo\u1ea1i t\u1ec7p \u0111\u1ec3 Telesale hi\u1ec7u qu\u1ea3\" width=\"600\" height=\"300\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/11\/write4-1.png 600w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/11\/write4-1-300x150.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-2479\" class=\"wp-caption-text\">\u1ee8ng d\u1ee5ng Voicebot AI l\u1ecdc v\u00e0 ph\u00e2n lo\u1ea1i t\u1ec7p t\u1ef1 \u0111\u1ed9ng<\/figcaption><\/figure>\n<h2><\/h2>\n<h2><span id=\"2_Qua_tap_trung_vao_8220chot_sale8221\"><span style=\"color: #ff6600;\"><b>2) Qu\u00e1 t\u1eadp trung v\u00e0o &#8220;ch\u1ed1t sale&#8221;\u00a0<\/b><\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">V\u1edbi \u2018Cold-calling\u2019 l\u00e0 l\u1ea7n \u0111\u1ea7u kh\u00e1ch h\u00e0ng ti\u1ebfp x\u00fac v\u1edbi doanh nghi\u1ec7p. L\u1ea7n \u0111\u1ea7u g\u1eb7p g\u1ee1, \u0111\u00e3 b\u1ecb m\u1eddi g\u1ecdi mua h\u00e0ng, ch\u1ed1t sale s\u1ebd khi\u1ebfn h\u1ecd kh\u00f3 ch\u1ecbu. Thay v\u00e0o \u0111\u00f3 h\u00e3y t\u1eadp trung v\u00e0o nh\u1eefng t\u01b0\u01a1ng t\u00e1c \u0111em l\u1ea1i gi\u00e1 tr\u1ecb. V\u00ed d\u1ee5: g\u1eedi t\u1eb7ng m\u00f3n qu\u00e0 l\u00e0 \u01b0u \u0111\u00e3i x%, xin email \u0111\u1ec3 g\u1eedi t\u1eb7ng t\u00e0i li\u1ec7u h\u1eefu \u00edch (c\u00f3 th\u1ec3 \u0111\u00ednh k\u00e8m t\u00e0i li\u1ec7u gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m), t\u1eb7ng v\u00e9 tham gia webinar\/workshop chia s\u1ebb ki\u1ebfn th\u1ee9c (k\u1ebft h\u1ee3p gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m),&#8230; <\/span><\/p>\n<p><span style=\"font-weight: 400;\">DN n\u00ean tri\u1ec3n khai Telesale ch\u1ed1t sale khi kh\u00e1ch h\u00e0ng \u0111\u00e3 t\u1eebng ti\u1ebfp x\u00fac, t\u00ecm hi\u1ec3u v\u00e0 c\u00f3 nhu c\u1ea7u. T\u1ee9c l\u00e0 giai \u0111o\u1ea1n Consider &#8211; Xem x\u00e9t trong h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng.\u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/span><\/p>\n<figure id=\"attachment_3073\" aria-describedby=\"caption-attachment-3073\" style=\"width: 369px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3073\" title=\"telesale-dem-lai-tuong-tac-co-gia-tri\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/telesales-la-gi-cong-viec-cua-telesales-lam-gi.png\" alt=\"Chia s\u1ebb th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb trong l\u1ea7n \u0111\u1ea7u \u0111\u1ec3 Telesale hi\u1ec7u qu\u1ea3\" width=\"369\" height=\"329\" \/><figcaption id=\"caption-attachment-3073\" class=\"wp-caption-text\">H\u00e3y t\u1eadp trung v\u00e0o nh\u1eefng t\u01b0\u01a1ng t\u00e1c \u0111em l\u1ea1i gi\u00e1 tr\u1ecb trong l\u1ea7n \u0111\u1ea7u ti\u1ebfp c\u1eadn<\/figcaption><\/figure>\n<h2><\/h2>\n<h2><span id=\"3_Tan_suat_thoi_gian_goi_khong_hop_ly\"><span style=\"color: #ff6600;\"><b>3) T\u1ea7n su\u1ea5t &amp; th\u1eddi gian g\u1ecdi kh\u00f4ng h\u1ee3p l\u00fd\u00a0<\/b><\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Nhi\u1ec1u doanh nghi\u1ec7p kh\u00f4ng h\u1ec1 c\u1eadp nh\u1eadt t\u1ec7p g\u1ecdi d\u1eabn \u0111\u1ebfn tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u1eadn \u0111\u1ebfn g\u1ea7n ch\u1ee5c cu\u1ed9c g\u1ecdi trong tu\u1ea7n t\u1eeb nhi\u1ec1u nh\u00e2n vi\u00ean kh\u00e1c nhau. Kh\u00f4ng c\u1eadp nh\u1eadt th\u1eddi gian c\u00f3 th\u1ec3 nghe m\u00e1y c\u0169ng l\u00e0 l\u1ed7i sai ph\u1ed5 bi\u1ebfn. Nh\u1eefng cu\u1ed9c g\u1ecdi trong gi\u1edd h\u00e0nh ch\u00ednh c\u00f3 t\u1ef7 l\u1ec7 nghe m\u00e1y r\u1ea5t th\u1ea5p v\u00e0 g\u00e2y kh\u00f3 ch\u1ecbu.\u00a0<\/span><\/p>\n<p>Theo kh\u1ea3o s\u00e1t c\u1ee7a <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.globalcallforwarding.com\/learn\/best-time-to-make-a-business-phone-call\/\">GlowbalCallForwarding<\/a><\/span>, 75% kh\u00e1ch h\u00e0ng cho r\u1eb1ng 4h-5h chi\u1ec1u l\u00e0 th\u1eddi \u0111i\u1ec3m h\u1ecd c\u1ea3m th\u1ea5y d\u1ec5 ch\u1ecbu \u0111\u1ec3 nghe cu\u1ed9c g\u1ecdi b\u00e1n h\u00e0ng, d\u1ecbch v\u1ee5. B\u1edfi l\u1ebd \u0111\u00e2y l\u00e0 kho\u1ea3ng th\u1eddi gian tan t\u1ea7m, h\u1ea7u nh\u01b0 c\u00e1c c\u00f4ng vi\u1ec7c trong ng\u00e0y \u0111\u1ec1u \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft. \u0110\u1eb7c bi\u1ec7t h\u1ea1n ch\u1ebf g\u1ecdi \u0111i\u1ec7n v\u00e0o bu\u1ed5i t\u1ed1i ho\u1eb7c khung gi\u1edd tan t\u1ea7m (6-7h t\u1ed1i).<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_3142\" aria-describedby=\"caption-attachment-3142\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3142\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/khung-thoi-gian-tot-nhat-de-goi-dien.png\" alt=\"Khung gi\u1edd telesale hi\u1ec7u qu\u1ea3\" width=\"700\" height=\"380\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/khung-thoi-gian-tot-nhat-de-goi-dien.png 805w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/khung-thoi-gian-tot-nhat-de-goi-dien-300x163.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/khung-thoi-gian-tot-nhat-de-goi-dien-768x417.png 768w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><figcaption id=\"caption-attachment-3142\" class=\"wp-caption-text\"><em>Khung gi\u1edd telesale hi\u1ec7u qu\u1ea3 &#8211; Theo nghi\u00ean c\u1ee9u c\u1ee7a Globalcallforwarding<\/em><\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h2><span id=\"4_Noi_qua_nhieu_thay_vi_lang_nghe\"><span style=\"color: #ff6600;\"><b>4) N\u00f3i qu\u00e1 nhi\u1ec1u thay v\u00ec l\u1eafng nghe<\/b><\/span><\/span><\/h2>\n<p><b><span style=\"font-weight: 400;\">K\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n d\u00e0i d\u00f2ng, qu\u00e1 ch\u00fa tr\u1ecdng gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m kh\u00f4ng khi\u1ebfn kh\u00e1ch h\u00e0ng nh\u1edb v\u1ec1 b\u1ea1n. Thay v\u00e0o \u0111\u00f3, h\u00e3y b\u1eaft \u0111\u1ea7u v\u1edbi k\u1ecbch b\u1ea3n ng\u1eafn g\u1ecdn \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u1ec3 l\u1eafng nghe &amp; hi\u1ec3u h\u01a1n v\u1ec1 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. <\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/b><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"5_Ap_dung_goi_tu_dong_sai_cach\"><span style=\"color: #ff6600;\"><b>5) \u00c1p d\u1ee5ng g\u1ecdi t\u1ef1 \u0111\u1ed9ng sai c\u00e1ch<\/b><\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 h\u1ea1n ch\u1ebf ng\u00e2n s\u00e1ch, nhi\u1ec1u doanh nghi\u1ec7p s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m g\u1ecdi t\u1ef1 \u0111\u1ed9ng \u0111\u1ec3 ph\u00e1t ra th\u00f4ng \u0111i\u1ec7p so\u1ea1n s\u1eb5n, \u0111\u01a1n thu\u1ea7n n\u00f3i v\u1ec1 s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5 r\u1ea5t kh\u00f3 \u0111\u1ec3 thuy\u1ebft ph\u1ee5c \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng. Doanh nghi\u1ec7p c\u1ea7n l\u1eafng nghe li\u1ec7u kh\u00e1ch h\u00e0ng c\u00f3 \u0111ang ti\u1ec7n nghe m\u00e1y, c\u00f3 nhu c\u1ea7u hay kh\u00f4ng ho\u1eb7c mong mu\u1ed1n g\u00ec kh\u00e1c. H\u01a1n n\u1eefa, vi\u1ec7c y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng b\u1ea5m ph\u00edm 1,2 \u2026 \u0111\u1ec3 g\u1eb7p nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ec9 b\u1ea5t ti\u1ec7n m\u00e0 c\u00f2n l\u00e0 d\u1ea5u hi\u1ec7u cho th\u1ea5y cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng m\u00e1y m\u00f3c. Thay th\u1ebf b\u1eb1ng nh\u1eefng c\u00e2u h\u1ecfi t\u01b0\u01a1ng t\u00e1c s\u1ebd khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y d\u1ec5 ch\u1ecbu h\u01a1n.\u00a0<\/span><\/p>\n<p>Voicebot AI l\u00e0 gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u khi c\u00f3 th\u1ec3 <a href=\"https:\/\/emandai.net\/blog\/cach-khac-phuc-cac-cuoc-goi-tu-dong-cong-nghiep\/\"><em><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c nh\u1eefng nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng m\u00e1y m\u00f3c <\/span><\/span><\/em><\/a>b\u1edfi kh\u1ea3 n\u0103ng:<\/p>\n<p>&#8211; T\u01b0\u01a1ng t\u00e1c tho\u1ea1i 2 chi\u1ec1u th\u00f4ng minh, giao ti\u1ebfp theo ng\u1eef c\u1ea3nh<\/p>\n<p>&#8211; Gi\u1ecdng n\u00f3i t\u1ef1 nhi\u00ean. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 ch\u1ecdn nhi\u1ec1u ch\u1ea5t gi\u1ecdng theo gi\u1edbi t\u00ednh (Nam\/N\u1eef) ho\u1eb7c v\u00f9ng mi\u1ec1n (B\u1eafc\/Trung\/Nam)<\/p>\n<p>&#8211; N\u1ec1n t\u1ea3ng \u0111\u00e0o t\u1ea1o nghi\u1ec7p v\u1ee5 AI th\u00f4ng minh, c\u00f3 th\u1ec3 h\u1ecdc t\u1eadp nghi\u1ec7p v\u1ee5 \u0111a d\u1ea1ng nh\u01b0 m\u1ed9t nh\u00e2n vi\u00ean th\u1ef1c th\u1ee5.<\/p>\n<p>+ Kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng<\/p>\n<p>+ Telesale gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, kho\u00e1 h\u1ecdc,..<\/p>\n<p>+ S\u00e0ng l\u1ecdc nhu c\u1ea7u mua h\u00e0ng<\/p>\n<p>+ Nh\u1eafc h\u1eb9n s\u1ef1 ki\u1ec7n, webinar<\/p>\n<p>+ Nh\u1eafc h\u1ea1n thanh to\u00e1n<\/p>\n<p>+ \u0110\u1eb7t h\u1eb9n giao h\u00e0ng<br \/>\n+ V\u00e0 h\u00e0ng tr\u0103m k\u1ecbch b\u1ea3n g\u1ecdi t\u1ef1 \u0111\u1ed9ng kh\u00e1c<\/p>\n<p>&#8211; H\u1ed7 tr\u1ee3 b\u1edfi c\u00f4ng ngh\u1ec7 AI<\/p>\n<figure style=\"width: 686px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" title=\"cong-nghe-voicebot-ai\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2021\/09\/Voicebot-c%C3%A1ch-hoat-dong.png\" alt=\"C\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Voicebot AI\" width=\"686\" height=\"312\" \/><figcaption class=\"wp-caption-text\">C\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Voicebot AI<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>T\u1ea1i Vi\u1ec7t Nam, EM&amp;AI l\u00e0 m\u1ed9t trong nh\u1eefng \u0111\u01a1n v\u1ecb cung c\u1ea5p AI Voicebot h\u00e0ng \u0111\u1ea7u. V\u1edbi kinh nghi\u1ec7m tri\u1ec3n khai \u0111a l\u0129nh v\u1ef1c, EM&amp;AI c\u00f3 nh\u1eefng l\u1ee3i th\u1ebf:<\/p>\n<p>\u2013 Kinh nghi\u1ec7m tri\u1ec3n khai nhi\u1ec1u l\u0129nh v\u1ef1c: t\u00e0i ch\u00ednh, b\u1ea5t \u0111\u1ed9ng s\u1ea3n, gi\u00e1o d\u1ee5c, b\u1ea3o hi\u1ec3m, ph\u00f2ng kh\u00e1m \u2026<\/p>\n<p>\u2013 S\u1edf h\u1eefu c\u00f4ng ngh\u1ec7 AI v\u01b0\u1ee3t tr\u1ed9i: NLP (x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean), Speech to Text, Text to Speech,..<\/p>\n<p>\u2013 Quy tr\u00ecnh tinh g\u1ecdn, tri\u1ec3n khai nhanh ch\u00f3ng.<\/p>\n<p><a href=\"https:\/\/emandai.net\/voicebot-ai-auto-call\/?utm_source=blog\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3078\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/TRAI-NGHIEM-VOICEBOT-AI.png\" alt=\"tr\u1ea3i nghi\u1ec7m voicebot ai\" width=\"300\" height=\"37\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/TRAI-NGHIEM-VOICEBOT-AI.png 1510w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/TRAI-NGHIEM-VOICEBOT-AI-300x37.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/TRAI-NGHIEM-VOICEBOT-AI-1024x127.png 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/01\/TRAI-NGHIEM-VOICEBOT-AI-768x95.png 768w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><strong>LI\u00caN H\u1ec6 T\u01af V\u1ea4N TRI\u1ec2N KHAI GI\u1ea2I PH\u00c1P<\/strong><\/p>\n<p>\u2013 Hotline: <span style=\"color: #0000ff;\">0903 533 725<\/span><\/p>\n<p>\u2013 Email: <span style=\"color: #0000ff;\">contact@emandai.net<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>C\u00e1ch telesale hi\u1ec7u qu\u1ea3 lu\u00f4n \u0111\u01b0\u1ee3c c\u00e1c doanh nghi\u00eap quan t\u00e2m, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong&#8230;<\/p>\n","protected":false},"author":2,"featured_media":3017,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[116,477],"tags":[581,583],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3016"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=3016"}],"version-history":[{"count":19,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3016\/revisions"}],"predecessor-version":[{"id":3144,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3016\/revisions\/3144"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/3017"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=3016"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=3016"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=3016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}