{"id":3316,"date":"2022-08-15T04:43:07","date_gmt":"2022-08-15T04:43:07","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=3316"},"modified":"2025-01-07T10:29:51","modified_gmt":"2025-01-07T10:29:51","slug":"case-study-hadu-chia-khoa-van-nang-giai-ma-nang-suat-cho-trung-tam-dao-tao","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/case-study-hadu-chia-khoa-van-nang-giai-ma-nang-suat-cho-trung-tam-dao-tao\/","title":{"rendered":"[Case study] HADU &#8211; Ch\u00eca kh\u00f3a v\u1ea1n n\u0103ng gi\u1ea3i m\u00e3 n\u0103ng su\u1ea5t cho Trung t\u00e2m \u0110\u00e0o t\u1ea1o"},"content":{"rendered":"<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#HADU_8211_Dat_tam_vao_doi_tay\"><span class=\"toc_number toc_depth_1\">1<\/span> HADU &#8211; \u0110\u1eb7t t\u00e2m v\u00e0o \u0111\u00f4i tay:\u00a0<\/a><\/li><li><a href=\"#Thach_thuc_ma_trung_tam_dang_gap_phai\"><span class=\"toc_number toc_depth_1\">2<\/span> Th\u00e1ch th\u1ee9c m\u00e0 trung t\u00e2m \u0111ang g\u1eb7p ph\u1ea3i:<\/a><\/li><li><a href=\"#Nhan_vien_ao_ho_tro_da_nghiep_vu_cho_HADU\"><span class=\"toc_number toc_depth_1\">3<\/span> Nh\u00e2n vi\u00ean \u1ea3o h\u1ed7 tr\u1ee3 \u0111a nghi\u1ec7p v\u1ee5 cho HADU:<\/a><\/li><li><a href=\"#Do_luong_ket_qua_toi_uu_hieu_suat_van_hanh_cho_Trung_tam\"><span class=\"toc_number toc_depth_1\">4<\/span> \u0110o l\u01b0\u1eddng k\u1ebft qu\u1ea3 t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t v\u1eadn h\u00e0nh cho Trung t\u00e2m:<\/a><\/li><li><a href=\"#Ket_qua_dat_duoc_tu_chiec_chia_khoa_van_nang_8211_Voicebot_AI\"><span class=\"toc_number toc_depth_1\">5<\/span> K\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1eeb chi\u1ebfc ch\u00eca kh\u00f3a v\u1ea1n n\u0103ng &#8211; Voicebot AI:<\/a><\/li><\/ul><\/div>\n<h2><span id=\"HADU_8211_Dat_tam_vao_doi_tay\"><b>HADU &#8211; \u0110\u1eb7t t\u00e2m v\u00e0o \u0111\u00f4i tay:\u00a0<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">HADU l\u00e0 trung t\u00e2m \u0110\u00e0o t\u1ea1o ngh\u1ec1 Massage tr\u1ecb li\u1ec7u v\u1edbi gi\u00e1 tr\u1ecb kh\u1edfi ngu\u1ed3n t\u1eeb \u0111\u00f4i b\u00e0n tay h\u00e0n g\u1eafn v\u00e0 tr\u1ecb li\u1ec7u. Mang \u0111\u1ebfn c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p cho h\u00e0ng ng\u00e0n k\u0129 thu\u1eadt vi\u00ean v\u00e0 lan t\u1ecfa t\u1ea7m quan tr\u1ecdng trong vi\u1ec7c ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe c\u1ee7a b\u1ea3n th\u00e2n v\u00e0 trao n\u0103ng l\u01b0\u1ee3ng t\u00edch c\u1ef1c tr\u00e0n \u0111\u1ea7y s\u1ee9c s\u1ed1ng m\u1edbi.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"Thach_thuc_ma_trung_tam_dang_gap_phai\"><b>Th\u00e1ch th\u1ee9c m\u00e0 trung t\u00e2m \u0111ang g\u1eb7p ph\u1ea3i:<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Trong h\u00e0nh tr\u00ecnh gieo nh\u1eefng gi\u00e1 tr\u1ecb t\u00edch c\u1ef1c v\u1ec1 s\u1ee9c kh\u1ecfe, HADU hi\u1ec7n \u0111ang s\u1eb5n c\u00f3 d\u1eef li\u1ec7u l\u1edbn h\u1ecdc vi\u00ean m\u1edbi nh\u01b0ng <\/span><b>chi ph\u00ed d\u00e0nh cho ngu\u1ed3n l\u1ef1c<\/b><span style=\"font-weight: 400;\"> \u0111\u1ec3 t\u01b0 v\u1ea5n c\u00e1c kh\u00f3a h\u1ecdc, ti\u1ebfp nh\u1eadn ph\u1ea3n h\u1ed3i t\u1eeb h\u1ecdc vi\u00ean vi\u00ean hi\u1ec7n t\u1ea1i ho\u1eb7c \u0111\u00e1nh gi\u00e1 ph\u1ea3n h\u1ed3i sau kh\u00f3a h\u1ecdc <\/span><b>kh\u00e1 t\u1ed1n k\u00e9m<\/b><span style=\"font-weight: 400;\">. \u0110\u1ed3ng th\u1eddi, quy tr\u00ecnh <\/span><b>qu\u1ea3n l\u00fd v\u00e0 c\u1eadp nh\u1eadp l\u1ecbch h\u1ecdc<\/b><span style=\"font-weight: 400;\"> c\u1ee7a h\u1ecdc vi\u00ean c\u0169ng <\/span><b>ch\u01b0a c\u00f3 gi\u1ea3i ph\u00e1p t\u1ef1 \u0111\u1ed9ng nh\u1eafc h\u1eb9n m\u1ed9t c\u00e1ch linh ho\u1ea1t<\/b><span style=\"font-weight: 400;\">. \u0110\u1ed1i m\u1eb7t v\u1edbi th\u1eed th\u00e1ch \u0111\u00f3 trung t\u00e2m \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh \u1ee9ng d\u1ee5ng Nh\u00e2n vi\u00ean \u1ea3o t\u1eeb EM&amp;AI \u0111\u1ec3 b\u01b0\u1edbc \u0111\u1ea7u \u0111\u00e1nh gi\u00e1 v\u1ec1 t\u00ednh n\u0103ng v\u00e0 hi\u1ec7u su\u1ea5t mang l\u1ea1i.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"Nhan_vien_ao_ho_tro_da_nghiep_vu_cho_HADU\"><b><a href=\"https:\/\/emandai.net\/voicebot-ai-auto-call\/\">Nh\u00e2n vi\u00ean \u1ea3o<\/a> h\u1ed7 tr\u1ee3 \u0111a nghi\u1ec7p v\u1ee5 cho HADU:<\/b><\/span><\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\">T\u00ecm ki\u1ebfm h\u1ecdc vi\u00ean ti\u1ec1m n\u0103ng v\u1edbi \u0111a d\u1ea1ng c\u00e1c kh\u00f3a h\u1ecdc<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Khai th\u00e1c th\u00f4ng tin v\u1ec1 ch\u01b0\u01a1ng tr\u00ecnh h\u1ecdc, mong mu\u1ed1n ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u h\u1ecdc vi\u00ean trong su\u1ed1t qu\u00e1 tr\u00ecnh \u0111\u00e0o t\u1ea1o<\/span><\/li>\n<li><span style=\"font-weight: 400;\">T\u1ef1 \u0111\u1ed9ng nh\u1eafc l\u1ecbch ph\u1ecfng v\u1ea5n v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh h\u1ecdc<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Ti\u1ebfn h\u00e0nh kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng h\u1ecdc vi\u00ean sau kho\u00e1 h\u1ecdc<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span id=\"Do_luong_ket_qua_toi_uu_hieu_suat_van_hanh_cho_Trung_tam\"><b>\u0110o l\u01b0\u1eddng k\u1ebft qu\u1ea3 t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t v\u1eadn h\u00e0nh cho Trung t\u00e2m:<\/b><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3322 size-full\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/08\/S\u1eed-d\u1ee5ng-ph\u01b0\u01a1ng-ph\u00e1p-Telesale-truy\u1ec1n-th\u1ed1ng.png\" alt=\"\" width=\"1360\" height=\"1000\" srcset=\"https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/08\/S\u1eed-d\u1ee5ng-ph\u01b0\u01a1ng-ph\u00e1p-Telesale-truy\u1ec1n-th\u1ed1ng.png 1360w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/08\/S\u1eed-d\u1ee5ng-ph\u01b0\u01a1ng-ph\u00e1p-Telesale-truy\u1ec1n-th\u1ed1ng-300x221.png 300w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/08\/S\u1eed-d\u1ee5ng-ph\u01b0\u01a1ng-ph\u00e1p-Telesale-truy\u1ec1n-th\u1ed1ng-1024x753.png 1024w, https:\/\/emandai.net\/blog\/wp-content\/uploads\/2022\/08\/S\u1eed-d\u1ee5ng-ph\u01b0\u01a1ng-ph\u00e1p-Telesale-truy\u1ec1n-th\u1ed1ng-768x565.png 768w\" sizes=\"(max-width: 1360px) 100vw, 1360px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">V\u1edbi s\u1ed1 li\u1ec7u trong b\u1ea3ng so s\u00e1nh tr\u00ean, Nh\u00e2n vi\u00ean \u1ea3o c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n l\u00ean \u0111\u1ebfn <\/span><b>78.774 cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng<\/b><span style=\"font-weight: 400;\"> ch\u1ec9 trong m\u1ed9t th\u00e1ng. S\u1eed d\u1ee5ng t\u00ednh n\u0103ng hu\u1ea5n luy\u1ec7n k\u1ecbch b\u1ea3n th\u00f4ng minh gi\u00fap t\u00f9y ch\u1ec9nh theo nhu c\u1ea7u s\u1eed d\u1ee5ng c\u1ee7a trung t\u00e2m \u0111\u00e0o t\u1ea1o v\u00e0 kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c 2 chi\u1ec1u trung t\u00e2m \u0111\u00e3 t\u1ef1 \u0111\u1ed9ng thu th\u1eadp \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin c\u00f3 gi\u00e1 tr\u1ecb. B\u00ean c\u1ea1nh \u0111\u00f3, <span style=\"text-decoration: underline;\"><a href=\"https:\/\/emandai.net\/voicebot-ai-auto-call\/\">Voicebot AI<\/a><\/span> \u0111\u00f3ng vai tr\u00f2 nh\u01b0 chi\u1ebfc ch\u00eca kh\u00f3a v\u1ea1n n\u0103ng \u0111\u00e3 m\u1edf kh\u00f3a g\u1ea5p nhi\u1ec1u l\u1ea7n hi\u1ec7u qu\u1ea3 v\u1ec1 m\u1eb7t chi ph\u00ed, n\u0103ng su\u1ea5t cu\u1ed9c g\u1ecdi c\u0169ng nh\u01b0 \u0111\u1ea9y m\u1ea1nh kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn h\u1ecdc vi\u00ean m\u1edbi so v\u1edbi ph\u01b0\u01a1ng ph\u00e1p Telesale truy\u1ec1n th\u1ed1ng. \u0110\u1ed3ng th\u1eddi gi\u00fap tinh g\u1ecdn quy tr\u00ecnh v\u1eadn h\u00e0nh \u0111\u1ec3 trung t\u00e2m t\u1eadp trung v\u00e0o n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng gi\u1ea3ng d\u1ea1y.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"Ket_qua_dat_duoc_tu_chiec_chia_khoa_van_nang_8211_Voicebot_AI\"><strong>K\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1eeb chi\u1ebfc ch\u00eca kh\u00f3a v\u1ea1n n\u0103ng &#8211; Voicebot AI:<\/strong><\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u1ef1c hi\u1ec7n l\u00ean \u0111\u1ebfn 78.774 cu\u1ed9c g\u1ecdi t\u1ef1 \u0111\u1ed9ng ch\u1ec9 trong m\u1ed9t th\u00e1ng<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hu\u1ea5n luy\u1ec7n k\u1ecbch b\u1ea3n theo nhu c\u1ea7u nh\u01b0 nh\u1eafc l\u1ecbch, t\u01b0 v\u1ea5n kh\u00f3a h\u1ecdc ph\u00f9 h\u1ee3p cho \u1ee9ng vi\u00ean<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u01b0\u01a1ng t\u00e1c 2 chi\u1ec1u gi\u00fap trung t\u00e2m thu th\u1eadp \u0111\u01b0\u1ee3c \u0111a d\u1ea1ng th\u00f4ng tin \u0111\u1ec3 c\u1eadp nh\u1eadp, kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng gi\u1ea3ng d\u1ea1y<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gi\u1ea3m g\u1ea5p 3 l\u1ea7n chi ph\u00ed tri\u1ec3n khai \u0111\u1ed3ng th\u1eddi t\u0103ng g\u1ea5p 10 l\u1ea7n n\u0103ng su\u1ea5t th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi<\/span><\/li>\n<\/ul>\n<hr \/>\n<p>??\u00a0Nh\u1eadn th\u00f4ng tin v\u00e0 t\u01b0 v\u1ea5n gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n: <a href=\"https:\/\/bit.ly\/3wC1Myf\"><span style=\"color: #0000ff;\">https:\/\/bit.ly\/3wC1Myf\u00a0<\/span><\/a><\/p>\n<p>EM&amp;AI &#8211; Gi\u1ea3i ph\u00e1p AI SELF &#8211; SERVICE to\u00e0n di\u1ec7n<\/p>\n<p>? Email: contact@emandai.net<\/p>\n<p>? Hotline: 0903 533 725<\/p>\n<p>? Website: https:\/\/emandai.net\/vi<\/p>\n<div dir=\"auto\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contents1 HADU &#8211; \u0110\u1eb7t t\u00e2m v\u00e0o \u0111\u00f4i tay:\u00a02 Th\u00e1ch th\u1ee9c m\u00e0 trung t\u00e2m \u0111ang g\u1eb7p&#8230;<\/p>\n","protected":false},"author":2,"featured_media":3318,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,479,483],"tags":[471,491,401],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3316"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=3316"}],"version-history":[{"count":6,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3316\/revisions"}],"predecessor-version":[{"id":3657,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3316\/revisions\/3657"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/3318"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=3316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=3316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=3316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}