{"id":3841,"date":"2023-02-21T10:03:50","date_gmt":"2023-02-21T10:03:50","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=3841"},"modified":"2025-01-07T09:39:32","modified_gmt":"2025-01-07T09:39:32","slug":"nhan-thuc-theo-ngu-canh-lieu-co-quan-trong-doi-voi-tro-ly-ao-thong-minh-cua-ban-2","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/vi\/nhan-thuc-theo-ngu-canh-lieu-co-quan-trong-doi-voi-tro-ly-ao-thong-minh-cua-ban-2\/","title":{"rendered":"Nh\u1eadn th\u1ee9c theo ng\u1eef c\u1ea3nh li\u1ec7u c\u00f3 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi Tr\u1ee3 l\u00fd \u1ea3o th\u00f4ng minh?"},"content":{"rendered":"<p>B\u1ed1i c\u1ea3nh trong m\u1ed9t cu\u1ed9c h\u1ed9i tho\u1ea1i \u0111\u01b0\u1ee3c xem l\u00e0 kh\u00e1 quan tr\u1ecdng. Ch\u1eb3ng h\u1ea1n khi n\u00f3i chuy\u1ec7n v\u1edbi m\u1ed9t ai \u0111\u00f3; n\u1ebfu kh\u00f4ng \u0111\u1eb7t trong ng\u1eef c\u1ea3nh nh\u1ea5t \u0111\u1ecbnh ng\u01b0\u1eddi nghe v\u00e0 ng\u01b0\u1eddi ph\u1ea3n h\u1ed3i kh\u00f3 l\u00f2ng m\u00e0 hi\u1ec3u \u0111\u01b0\u1ee3c tr\u1ecdn v\u1eb9n \u00fd ngh\u0129a. Th\u1eadt d\u1ec5 d\u00e0ng \u0111\u1ec3 hi\u1ec3u ng\u1eef c\u1ea3nh trong t\u01b0\u01a1ng t\u00e1c b\u00ecnh th\u01b0\u1eddng gi\u1eefa ng\u01b0\u1eddi v\u1edbi ng\u01b0\u1eddi. Nh\u01b0ng vi\u1ec7c m\u1ed9t <strong>tr\u1ee3 l\u00fd \u1ea3o th\u00f4ng minh<\/strong> (IVA) hi\u1ec3u ng\u1eef c\u1ea3nh v\u00e0 tr\u00f2 chuy\u1ec7n v\u1edbi ng\u01b0\u1eddi th\u1eadt li\u1ec7u c\u00f3 th\u1ef1c s\u1ef1 g\u1eb7p nhi\u1ec1u kh\u00f3 kh\u0103n? H\u00e3y c\u00f9ng EM&amp;AI t\u00ecm hi\u1ec3u th\u00f4ng qua b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#Nhan_thuc_theo_ngu_canh_la_gi\"><span class=\"toc_number toc_depth_1\">1<\/span> Nh\u1eadn th\u1ee9c theo ng\u1eef c\u1ea3nh l\u00e0 g\u00ec?<\/a><\/li><li><a href=\"#Ca_nhan_hoa\"><span class=\"toc_number toc_depth_1\">2<\/span> C\u00e1 nh\u00e2n h\u00f3a<\/a><ul><li><a href=\"#Cau_hoi_don_gian\"><span class=\"toc_number toc_depth_2\">2.1<\/span> C\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n<\/a><\/li><li><a href=\"#Cau_hoi_phuc_tap_nang_cao\"><span class=\"toc_number toc_depth_2\">2.2<\/span> C\u00e2u h\u1ecfi ph\u1ee9c t\u1ea1p (n\u00e2ng cao)<\/a><\/li><\/ul><\/li><li><a href=\"#Duy_tri_nhan_thuc_theo_ngu_canh_tren_cac_kenh\"><span class=\"toc_number toc_depth_1\">3<\/span> Duy tr\u00ec nh\u1eadn th\u1ee9c theo ng\u1eef c\u1ea3nh tr\u00ean c\u00e1c k\u00eanh<\/a><\/li><li><a href=\"#Tai_sao_nhan_thuc_theo_ngu_canh_lai_quan_trong_doi_voi_tro_ly_ao_thong_minh\"><span class=\"toc_number toc_depth_1\">4<\/span> T\u1ea1i sao nh\u1eadn th\u1ee9c theo ng\u1eef c\u1ea3nh l\u1ea1i quan tr\u1ecdng \u0111\u1ed1i v\u1edbi tr\u1ee3 l\u00fd \u1ea3o th\u00f4ng minh<\/a><ul><li><a href=\"#Loi_ich_IVA_mang_lai_cho_doanh_nghiep_khi_hieu_va_phan_hoi_theo_ngu_canh_nhat_dinh\"><span class=\"toc_number toc_depth_2\">4.1<\/span> L\u1ee3i \u00edch IVA mang l\u1ea1i cho doanh nghi\u1ec7p khi hi\u1ec3u v\u00e0 ph\u1ea3n h\u1ed3i theo ng\u1eef c\u1ea3nh nh\u1ea5t \u0111\u1ecbnh<\/a><\/li><\/ul><\/li><\/ul><\/div>\n<h2><span id=\"Nhan_thuc_theo_ngu_canh_la_gi\"><strong>Nh\u1eadn th\u1ee9c theo ng\u1eef c\u1ea3nh l\u00e0 g\u00ec?<\/strong><\/span><\/h2>\n<p>Nh\u1eadn th\u1ee9c v\u1ec1 ng\u1eef c\u1ea3nh \u0111\u1ed1i v\u1edbi tr\u1ee3 l\u00fd \u1ea3o th\u00f4ng minh l\u00e0 khi IVA c\u00f3 th\u1ec3 hi\u1ec3u v\u00e0 qu\u1ea3n l\u00fd ng\u1eef c\u1ea3nh trong su\u1ed1t cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u1edbi con ng\u01b0\u1eddi. Th\u00f4ng qua c\u00e1c chi ti\u1ebft sau:<\/p>\n<h2><span id=\"Ca_nhan_hoa\"><strong>C\u00e1 nh\u00e2n h\u00f3a<\/strong><\/span><\/h2>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, IVA c\u00f3 th\u1ec3 c\u00e1 nh\u00e2n h\u00f3a cu\u1ed9c tr\u00f2 chuy\u1ec7n d\u1ef1a tr\u00ean b\u1ed1i c\u1ea3nh bi\u1ebft ng\u01b0\u1eddi d\u00f9ng l\u00e0 ai. V\u00ed d\u1ee5 nh\u01b0 m\u1ed9t kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c IVA g\u1ecdi t\u1eeb tr\u01b0\u1edbc.<\/p>\n<blockquote><p>Xem th\u00eam: <span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/emandai.net\/blog\/03-huong-trien-khai-tro-ly-ao-mang-den-trai-nghiem-khach-hang-dot-pha\/\">3 h\u01b0\u1edbng tri\u1ec3n khai tr\u1ee3 l\u00fd \u1ea3o mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u1ed9t ph\u00e1<\/a>\u00a0<\/span><\/p><\/blockquote>\n<p>IVA c\u00f3 quy\u1ec1n truy c\u1eadp d\u1eef li\u1ec7u v\u1ec1 ng\u01b0\u1eddi d\u00f9ng v\u00e0 d\u1eef li\u1ec7u n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a cu\u1ed9c tr\u00f2 chuy\u1ec7n. Th\u00f4ng th\u01b0\u1eddng IVA s\u1ebd x\u00e1c nh\u1eadn nh\u1eefng th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00f3; \u0111\u1ed3ng th\u1eddi \u0111\u01b0a ra nh\u1eefng ph\u1ea3n h\u1ed3i t\u01b0\u01a1ng \u1ee9ng. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c li\u1ec1n m\u1ea1ch v\u00e0 kh\u00f4ng b\u1ecb ng\u1eaft qu\u00e3ng.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3846 aligncenter\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2023\/02\/1-1.jpg\" alt=\"\" width=\"521\" height=\"524\" \/><\/p>\n<p>T\u1ea1i \u0111\u00e2y, m\u1ed9t kh\u00e1ch h\u00e0ng \u0111\u00e3 g\u1ecdi \u0111\u1ebfn cho trung t\u00e2m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u1ec1 d\u1ecbch v\u1ee5 b\u00e1n l\u1ebb. Tr\u1ee3 l\u00fd \u1ea3o ngay l\u1eadp t\u1ee9c nh\u1eadn ra s\u1ed1 v\u00e0 x\u00e1c nh\u1eadn \u0111\u00fang kh\u00e1ch h\u00e0ng. Sau khi x\u00e1c nh\u1eadn, IVA th\u00f4ng b\u00e1o r\u1eb1ng kh\u00e1ch h\u00e0ng \u0111ang c\u00f3 \u0111\u01a1n h\u00e0ng. V\u00e0 n\u00f3 h\u1ecfi xem \u0111\u00f3 c\u00f3 ph\u1ea3i l\u00e0 l\u00fd do kh\u00e1ch h\u00e0ng t\u00ean Quy\u00ean g\u1ecdi \u0111\u1ebfn v\u00ec mu\u1ed1n x\u00e1c nh\u1eadn v\u1ec1 vi\u1ec7c giao h\u00e0ng hay g\u1ecdi v\u00ec l\u00fd do n\u00e0o kh\u00e1c. Ti\u1ebfp \u0111\u00f3, tr\u1ee3 l\u00fd \u1ea3o th\u00f4ng minh (IVA) s\u1ebd ph\u1ea3n h\u1ed3i l\u1ea1i d\u1ef1a tr\u00ean c\u00e1c h\u1ec7 th\u1ed1ng c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c \u0111\u1eb7t trong ng\u1eef c\u1ea3nh nh\u1ea5t \u0111\u1ecbnh:<\/p>\n<h3><span id=\"Cau_hoi_don_gian\"><strong>C\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n<\/strong><\/span><\/h3>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, IVA c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi ti\u1ebfp theo t\u1eeb ng\u01b0\u1eddi d\u00f9ng khi ng\u01b0\u1eddi d\u00f9ng thay \u0111\u1ed5i m\u1ed9t ph\u1ea7n c\u1ee7a c\u00e2u h\u1ecfi tr\u01b0\u1edbc \u0111\u00f3<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3845 aligncenter\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2023\/02\/2-1.jpg\" alt=\"\" width=\"572\" height=\"852\" \/><\/p>\n<p>T\u1ea1i \u0111\u00e2y, c\u00f3 th\u1ec3 th\u1ea5y ng\u01b0\u1eddi d\u00f9ng h\u1ecfi v\u1ec1 chi ti\u00eau c\u1ee7a h\u1ecd t\u1ea1i c\u1eeda h\u00e0ng. IVA c\u00f3 th\u1ec3 hi\u1ec3u ngay t\u1ee9c kh\u1eafc v\u1ec1 kho\u1ea3n chi ti\u00eau v\u00e0o n\u0103m ngo\u00e1i \u0111\u1ec3 cung c\u1ea5p th\u00f4ng tin ph\u00f9 h\u1ee3p. B\u00ean c\u1ea1nh \u0111\u00f3, kh\u00e1ch h\u00e0ng ti\u1ebfp t\u1ee5c h\u1ecfi v\u1ec1 kho\u1ea3n \u0111\u00e3 chi t\u1ea1i chu\u1ed7i c\u00e0 ph\u00ea Monica (C\u00f9ng chung s\u1edf h\u1eefu c\u1ee7a c\u1eeda h\u00e0ng ti\u1ec7n l\u1ee3i). N\u00ean IVA c\u0169ng tr\u00edch xu\u1ea5t \u0111\u01b0\u1ee3c th\u00f4ng tin v\u00e0 ph\u1ea3n h\u1ed3i \u0111\u00fang nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng mong mu\u1ed1n.<\/p>\n<h3><span id=\"Cau_hoi_phuc_tap_nang_cao\"><strong>C\u00e2u h\u1ecfi ph\u1ee9c t\u1ea1p (n\u00e2ng cao)<\/strong><\/span><\/h3>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, ch\u00fang t\u00f4i l\u1ea5y v\u00ed d\u1ee5 tr\u01b0\u1edbc v\u00e0 m\u1edf r\u1ed9ng nh\u1eadn th\u1ee9c theo ng\u1eef c\u1ea3nh h\u01a1n n\u1eefa. IVA c\u00f3 th\u1ec3 duy tr\u00ec ng\u1eef c\u1ea3nh trong m\u1ed9t tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng, nh\u01b0ng n\u00f3 c\u0169ng c\u00f3 th\u1ec3 duy tr\u00ec ng\u1eef c\u1ea3nh t\u1eeb tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng n\u00e0y sang tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng kh\u00e1c. H\u00e3y c\u00f9ng xem<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3848 aligncenter\" src=\"http:\/\/emandai.net\/blog\/wp-content\/uploads\/2023\/02\/v-2-1.jpg\" alt=\"\" width=\"583\" height=\"732\" \/><\/p>\n<p>T\u1ea1i \u0111\u00e2y, kh\u00e1ch h\u00e0ng\u00a0 y\u00eau c\u1ea7u chi ti\u1ebft c\u00e1c m\u00f3n \u0111\u1ed3 u\u1ed1ng\u00a0 m\u00e0 kh\u00f4ng ch\u1ec9 \u0111\u1ecbnh giao d\u1ecbch n\u00e0o. IVA ph\u1ea3i nh\u1edb b\u1ed1i c\u1ea3nh c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n v\u00e0 nh\u1eefng g\u00ec h\u1ecd \u0111\u00e3 n\u00f3i tr\u01b0\u1edbc \u0111\u00f3 \u0111\u1ec3 thu th\u1eadp c\u00e1c giao d\u1ecbch nh\u1eb1m \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<h2><span id=\"Duy_tri_nhan_thuc_theo_ngu_canh_tren_cac_kenh\"><strong>Duy tr\u00ec nh\u1eadn th\u1ee9c theo ng\u1eef c\u1ea3nh tr\u00ean c\u00e1c k\u00eanh<\/strong><\/span><\/h2>\n<p>Ngo\u00e0i ra, IVA c\u00f2n c\u00f3 th\u1ec3 duy tr\u00ec ng\u1eef c\u1ea3nh c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u00ean c\u00e1c k\u00eanh kh\u00e1c nhau. Ch\u1eb3ng h\u1ea1n nh\u01b0 l\u00fac m\u1edf \u0111\u1ea7u l\u00e0 cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u00ean web. Sau \u0111\u00f3 kh\u00e1ch h\u00e0ng mu\u1ed1n chuy\u1ec3n sang xem k\u1ebft qu\u1ea3 qua \u0111\u01b0\u1eddng d\u1eabn b\u00ean ngo\u00e0i v\u00e0 IVA ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 ti\u1ebfp n\u1ed1i h\u1ed9i tho\u1ea1i li\u1ec1n m\u1ea1ch<\/p>\n<p>N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n, khi IVA thu th\u1eadp v\u00e0 l\u01b0u gi\u1eef th\u00f4ng tin t\u1eeb ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng ph\u1ea3n h\u1ed3i. Mang l\u1ea1i tr\u1ea3i nghi\u1ec7m nh\u01b0 m\u1ed9t nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 th\u1ef1c th\u1ee5 \u0111ang t\u01b0\u01a1ng t\u00e1c tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<h2><span id=\"Tai_sao_nhan_thuc_theo_ngu_canh_lai_quan_trong_doi_voi_tro_ly_ao_thong_minh\"><strong>T\u1ea1i sao nh\u1eadn th\u1ee9c theo ng\u1eef c\u1ea3nh l\u1ea1i quan tr\u1ecdng \u0111\u1ed1i v\u1edbi tr\u1ee3 l\u00fd \u1ea3o th\u00f4ng minh<\/strong><\/span><\/h2>\n<p>Tr\u01b0\u1edbc ti\u00ean, n\u00f3 cho ph\u00e9p b\u1ea1n ph\u00e1t tri\u1ec3n c\u00e1c \u0111o\u1ea1n h\u1ed9i tho\u1ea1i ph\u1ee9c t\u1ea1p. \u0110\u1ed3ng th\u1eddi mang l\u1ea1i \u0111a d\u1ea1ng c\u00e1c tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a h\u01a1n. Nh\u01b0 v\u1eady cu\u1ed9c \u0111\u1ed1i tho\u1ea1i gi\u1eefa IVR v\u00e0 kh\u00e1ch h\u00e0ng mang \u0111\u1ebfn m\u1ed9t tr\u1ea3i nghi\u1ec7m ho\u00e0n h\u1ea3o, g\u00f3p ph\u1ea7n t\u00edch c\u1ef1c v\u00e0o l\u1ee3i nhu\u1eadn kinh doanh c\u1ee7a doanh nghi\u1ec7p d\u01b0\u1edbi h\u00ecnh th\u1ee9c ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 t\u1ea1o doanh thu.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/kenh14cdn.com\/2018\/10\/11\/photo-1-15392401375161069240842.jpg\" alt=\"H\u01a1n 1.000.000 ng\u01b0\u1eddi \u0111\u00e3 c\u1ea7u h\u00f4n m\u1ed9t c\u00f4 tr\u1ee3 l\u00fd \u1ea3o trong n\u0103m 2017, t\u1ea5t c\u1ea3 \u0111\u1ec1u b\u1ecb &quot;ph\u0169&quot; kh\u00f4ng th\u01b0\u01a1ng ti\u1ebfc\" width=\"549\" height=\"347\" \/><\/p>\n<h3><span id=\"Loi_ich_IVA_mang_lai_cho_doanh_nghiep_khi_hieu_va_phan_hoi_theo_ngu_canh_nhat_dinh\">L\u1ee3i \u00edch IVA mang l\u1ea1i cho doanh nghi\u1ec7p khi hi\u1ec3u v\u00e0 ph\u1ea3n h\u1ed3i theo ng\u1eef c\u1ea3nh nh\u1ea5t \u0111\u1ecbnh<\/span><\/h3>\n<p>X\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ed1t v\u00e0 c\u00e1c \u0111o\u1ea1n h\u1ed9i tho\u1ea1i ph\u1ee9c t\u1ea1p h\u01a1n. Khi IVA c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c nhi\u1ec1u y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed cho doanh nghi\u1ec7p; khi kh\u00f4ng ph\u1ea3i thu\u00ea s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean t\u1ed5ng \u0111\u00e0i s\u1ed1 l\u01b0\u1ee3ng l\u1edbn.<\/p>\n<p>C\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a. C\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3u bi\u1ebft gi\u1ed1ng con ng\u01b0\u1eddi h\u01a1n trong c\u00e1c tr\u1ee3 l\u00fd c\u00e1 nh\u00e2n t\u1ef1 \u0111\u1ed9ng c\u1ee7a h\u1ecd, n\u00ean ng\u01b0\u1eddi kh\u00e1ch h\u00e0ng s\u1ebd vui v\u1ebb h\u01a1n khi t\u01b0\u01a1ng t\u00e1c v\u1edbi IVA. Nh\u1eefng t\u01b0\u01a1ng t\u00e1c t\u00edch c\u1ef1c nh\u01b0 v\u1eady c\u1ea3i thi\u1ec7n CSAT (m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng), t\u1ed1c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c, l\u00f2ng trung th\u00e0nh v\u00e0 m\u1ed9t s\u1ed1 ch\u1ec9 s\u1ed1 kh\u00e1c cho doanh nghi\u1ec7p.<\/p>\n<p>Nh\u01b0 v\u1eady vi\u1ec7c ph\u00e1t tri\u1ec3n tr\u1ee3 l\u00fd \u1ea3o th\u00f4ng minh \u0111\u1ec3 nh\u1eadn bi\u1ebft theo ng\u1eef c\u1ea3nh s\u1ebd mang l\u1ea1i l\u1ee3i \u00edch l\u1edbn cho doanh nghi\u1ec7p. Hi v\u1ecdng qua b\u00e0i vi\u1ebft tr\u00ean doanh nghi\u1ec7p s\u1ebd \u1ee9ng d\u1ee5ng IVA m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd; \u0111\u1ea3m b\u1ea3o quy tr\u00ecnh v\u00e0 \u0111\u1ea1t k\u1ebft qu\u1ea3 t\u1ed1t<\/p>\n<p>?D\u1ecbch v\u1ee5 X\u00c2Y D\u1ef0NG NH\u00c2N VI\u00caN \u1ea2O AI t\u1eeb EM&amp;AI<\/p>\n<p>?T\u01b0 v\u1ea5n k\u1ecbch b\u1ea3n ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4\/ nghi\u1ec7p v\u1ee5 c\u1ee7a doanh nghi\u1ec7p<\/p>\n<p>?\u0110\u1ed9i ng\u0169 t\u01b0 v\u1ea5n chuy\u00ean nghi\u1ec7p, kinh nghi\u1ec7m tri\u1ec3n khai \u0111a ng\u00e0nh<\/p>\n<p>? \u0110\u00f3n \u0111\u1ea7u c\u00f4ng ngh\u1ec7, b\u1ee9t ph\u00e1 t\u0103ng tr\u01b0\u1edfng trong giai \u0111o\u1ea1n kh\u1ee7ng ho\u1ea3ng<\/p>\n<p>\u2014\u2014\u2014\u2014\u2014\u2013<\/p>\n<p>?\u0110\u1eb7t l\u1ecbch t\u01b0 v\u1ea5n:\u00a0<a href=\"https:\/\/emandai.net\/dat-lich-tu-van\/\">https:\/\/emandai.net\/dat-lich-tu-van\/<\/a><\/p>\n<p>?Zalo\/ Hotline: 0903 533 725<\/p>\n<p>?Facebook:\u00a0<a href=\"https:\/\/www.facebook.com\/emandai.official\">Fanpage EM&amp;AI<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>B\u1ed1i c\u1ea3nh trong m\u1ed9t cu\u1ed9c h\u1ed9i tho\u1ea1i \u0111\u01b0\u1ee3c xem l\u00e0 kh\u00e1 quan tr\u1ecdng. Ch\u1eb3ng h\u1ea1n&#8230;<\/p>\n","protected":false},"author":2,"featured_media":3857,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[104,607],"tags":[],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3841"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=3841"}],"version-history":[{"count":3,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3841\/revisions"}],"predecessor-version":[{"id":3855,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3841\/revisions\/3855"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/3857"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=3841"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=3841"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=3841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}