{"id":3966,"date":"2023-04-04T02:33:14","date_gmt":"2023-04-04T02:33:14","guid":{"rendered":"http:\/\/emandai.net\/blog\/?p=3966"},"modified":"2023-04-04T02:38:01","modified_gmt":"2023-04-04T02:38:01","slug":"speech-recognition-and-applications-in-business","status":"publish","type":"post","link":"https:\/\/emandai.net\/blog\/en\/speech-recognition-and-applications-in-business\/","title":{"rendered":"Speech recognition and applications in business"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Speech recognition is a widely used technology today. Such as smart homes, IoT, security, customer service, etc. So what is this technology and what applications does it have in the business?<\/span><\/p>\n<div id=\"toc_container\" class=\"toc_white no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#What_is_speech_recognition_technology\"><span class=\"toc_number toc_depth_1\">1<\/span> What is speech recognition technology?<\/a><\/li><li><a href=\"#Compare_Voice_Recognition_and_Speech_Recognition\"><span class=\"toc_number toc_depth_1\">2<\/span> Compare Voice Recognition and Speech Recognition<\/a><\/li><li><a href=\"#Benefits_of_speech_recognition_technology\"><span class=\"toc_number toc_depth_1\">3<\/span> \nBenefits of speech recognition technology<\/a><\/li><li><a href=\"#_Applications_of_voice_recognition_technology\"><span class=\"toc_number toc_depth_1\">4<\/span> \u00a0\nApplications of voice recognition technology<\/a><ul><li><a href=\"#Voice_control\"><span class=\"toc_number toc_depth_2\">4.1<\/span> Voice control<\/a><\/li><li><a href=\"#Virtual_assistant_application_for_cars\"><span class=\"toc_number toc_depth_2\">4.2<\/span> Virtual assistant application for cars<\/a><\/li><li><a href=\"#Information_security\"><span class=\"toc_number toc_depth_2\">4.3<\/span> Information security<\/a><\/li><li><a href=\"#User_identification\"><span class=\"toc_number toc_depth_2\">4.4<\/span> User identification<\/a><\/li><li><a href=\"#Medical_applications\"><span class=\"toc_number toc_depth_2\">4.5<\/span> Medical applications<\/a><\/li><li><a href=\"#Application_of_voice_recognition_technology_in_business\"><span class=\"toc_number toc_depth_2\">4.6<\/span> Application of voice recognition technology in business<\/a><\/li><\/ul><\/li><li><a href=\"#Conclude\"><span class=\"toc_number toc_depth_1\">5<\/span> Conclude<\/a><\/li><li><a href=\"#About_EMAI\"><span class=\"toc_number toc_depth_1\">6<\/span> About EM&amp;AI<\/a><\/li><\/ul><\/div>\n<h2><span id=\"What_is_speech_recognition_technology\"><strong>What is speech recognition technology?<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Speech recognition is a breakthrough development of AI technology, and machine learning (Machine Learning). It gives the ability to identify, recognize and understand human speech. There are two different terms when it comes to this technology: Voice recognition and Speech Recognition.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"Compare_Voice_Recognition_and_Speech_Recognition\"><strong>Compare Voice Recognition and Speech Recognition<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Speech Recognition can recognize almost any voice. Voice recognition only recognizes an individual&#8217;s voice. Specifically:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Voice Recognition: Identify and authenticate the voice that belongs to a specific individual. In case of used:<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Voice Assistant: Support scheduling appointments, reminders, ..personalization for users who have been identified by voice.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Voice Biometrics: Used to verify the identity of specific individuals via voice confirmation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Voice Picking: The warehouse worker communicates with the Voice Picking system to issue instructions. The system is activated by voice and gives instructions.<\/span><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong>Voice recognition application<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Voice Recognition &#8211; <\/span><span style=\"font-weight: 400;\">Recognizes words in speech and translates them into computer-understandable language. <\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Speech Recognition Use Case<\/strong><\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Automatic Notes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Voice control<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Devices to assist people with disabilities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\">Voice Control &#8211; Voice control<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><span id=\"Benefits_of_speech_recognition_technology\"><span style=\"font-weight: 400;\"><br \/>\n<\/span><strong>Benefits of speech recognition technology<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Speech recognition technology brings benefits in many different fields. From business benefits to convenience in everyday life.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhance customer experience: PBX system identifies customers through voice. This saves time and increases the experience.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased security: Authenticate user identity via voice. Instead of entering a password or PIN. This helps prevent attacks and ensures system security.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase productivity: Minimize time and effort to perform important tasks. For example, users can use voice to control work-enabled devices, saving time and improving productivity.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved accessibility: Helping users with disabilities access electronic devices and services more quickly and easily.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved availability: Allows users to access resources or services by talking to the system. Especially in situations where using traditional interfaces is difficult or inconvenient.<\/span><\/li>\n<\/ul>\n<h2><span id=\"_Applications_of_voice_recognition_technology\"><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><strong>Applications of voice recognition technology<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Voice User Interface (VUI) is a prominent application of speech recognition technology. Accordingly, this technology allows users to interact with systems, devices, laptops, and smartphones, &#8230; through voice. Virtual assistants like Siri, Alexa or Google&#8217;s Assistant are popular examples of VUI.<\/span><\/p>\n<h3><span id=\"Voice_control\"><em><strong>Voice control<\/strong><\/em><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">User support is another solution from voice recognition technology. Electronic devices that implement this technology allow users to give voice commands instead of pressing a remote. For example, lights, air conditioners, air conditioners, washing machines, dryers, and more. This increases convenience and reduces the need to use keys on the device.<\/span><\/p>\n<h3><span id=\"Virtual_assistant_application_for_cars\"><em><strong>Virtual assistant application for cars<\/strong><\/em><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In the digital age, voice recognition is also used in applications such as virtual assistants, map navigation, appointment booking and device control. It is also being widely used in industries such as the automotive industry for voice control while driving.<\/span><\/p>\n<h3><span id=\"Information_security\"><em><strong>Information security<\/strong><\/em><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In the field of security, speech recognition is used to determine the identity of the speaker. These voice recognition systems can be integrated into devices such as mobile phones, laptops or GPS navigators. When the user needs to access the device, the system will ask them to say a certain sentence or words to identify their identity.<\/span><\/p>\n<h3><span id=\"User_identification\"><em><strong>User identification<\/strong><\/em><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The most common is to identify users when they log into websites or applications. These systems use speech recognition techniques to compare the user&#8217;s voice with previously stored speech data to determine if the user is the account owner.<\/span><\/p>\n<h3><span id=\"Medical_applications\"><em><strong>Medical applications<\/strong><\/em><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In addition, speech recognition is also used in the medical field to diagnose speech-related diseases such as voice degeneration and Parkinson&#8217;s disease.<\/span><\/p>\n<h3><span id=\"Application_of_voice_recognition_technology_in_business\"><em><strong>Application of voice recognition technology in business<\/strong><\/em><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Voice recognition technology can be applied in a variety of different professions and business aspects.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer care: AI virtual assistant solutions assist customers in solving various problems. This reduces wait times and increases automation in customer care.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account management: Manage accounts by logging in and making transactions with just your voice. This can help reduce time and increase convenience for users.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agent monitoring: Call monitoring through voice analysis. Usually overseeing switchboard calls, employee-customer meetings, etc. Enterprises can deploy real-time call monitoring systems while the call is in progress. Or the system evaluates the quality of the entire call centre in each evaluation period.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Warehouse management: This technology is used for warehouse management by allowing employees to use voice to read barcodes or speak product names when storing or discharging goods. This can help reduce time and increase accuracy in inventory management.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Speech recognition is a technology that is developing rapidly and with great potential. It is being applied in many fields and will continue to develop in the future. However, voice recognition is also facing many challenges. For example, it can be affected by the surroundings, background sounds, and emotional state of the speaker.<\/span><\/p>\n<h2><span id=\"Conclude\"><strong>Conclude<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In Vietnam, EM&amp;AI is one of the pioneers in the research and development of AI technologies specializing in natural language processing and speech recognition. With extensive experience in developing AI models that process switchboard audio data, EM&amp;AI&#8217;s technology is known for its ability to handle low-frequency, high-noise audio, diverse emotional states, and separate processing. smooth channel for multi-speaker audio files. EM&amp;AI&#8217;s AI technology is proven through major domestic and foreign awards: Sao Khue 2021 title, Techfest 2019 runner-up, and Top 100 Unicorn Microsoft,&#8230;<\/span><\/p>\n<h2><span id=\"About_EMAI\">About EM&amp;AI<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">EM&amp;AI is one of the leading companies in the artificial intelligence market in Viet Nam. With a wide range of experience in consulting and deploying AI Tech in many industries such as BFSI (Banking &#8211; Finance Service &#8211; Insurance), Real Estate, E-Retail, etc. Besides the outstanding AI Tech which won many big prizes in global tech competitions. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Enhance customer experience with comprehensive AI solutions in Call Center for the enterprise. More information about EM&amp;AI <\/span><span style=\"text-decoration: underline; color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"http:\/\/emandai.net\"><span style=\"font-weight: 400;\">here<\/span><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Speech recognition is a widely used technology today. Such as smart homes, IoT, security, customer&#8230;<\/p>\n","protected":false},"author":2,"featured_media":3896,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102],"tags":[667],"_links":{"self":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3966"}],"collection":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/comments?post=3966"}],"version-history":[{"count":6,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3966\/revisions"}],"predecessor-version":[{"id":3972,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/posts\/3966\/revisions\/3972"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media\/3896"}],"wp:attachment":[{"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/media?parent=3966"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/categories?post=3966"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emandai.net\/blog\/wp-json\/wp\/v2\/tags?post=3966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}