AI Chatbot
VAgent.AI – Chatbot AI supporting response consular procedures at the Embassy of Vietnam in Japan.
Industry: Public Service Use case: Supporting answer questions about consular procedures Solution: AI Chatbot Key
VAGENT.AI – Create AI Chatbot just in 10 minutes
Connect business data to training AI employees to provide 24/7 service & integrate multi-channel customer support
Business Data-Powered Generative AI
Using the right model to generate business data-driven conversation for solving specific business tasks.
Goals-driven data collect
Setting the task of conversation to collect information based on the business goal in each use case
Easy to start
Easy to use and low cost, suitable for small and medium businesses
Train AI without code or conversation flow
Upload any text or documents for training AI knowledge in a minute, and the AI will automatically extract information to provide answers.
Accomplish business tasks
Guide the AI Chatbot through the business process step-by-step using Task-Oriented Dialogue
Quality assurance
Adjust confidence and creativity scores to control quality of answers from Generative AI
Integrate with any channel
Integrated multi-channel conversation: Messenger, Viber, Zalo, Livechat, and more.
Human-in-loop
Hybrid-chat management – space for cooperating between human and AI agents to increase customer support effectively.
Facebook Marketing Automation
Automatically respond to comments & send messages to customers. Ensure businesses do not “lose customers” due to delayed responses.
FAQs training
Train FAQs with different expressions, ensure AI distinguishes and answers accurately
Chat History Management
Review chat history, analyze and optimize continuously, and ensure AI always meets expectations.
“Training our AI Chatbot was incredibly simple, taking just around 30 minutes to an hour. With only one agent and one chatbot, my company has successfully supported thousands of customers, saving us both time and money”
Vietnam Innovation Hub
Incom Saigon
100% Response rate
Incom Saigon
95% Of requirements are handled by Vagent.AI
Incom Saigon has integrated VAGENT.AI into fanpage and website channels to consult & collect leads from interested customers.
20 cent/hour cost for AI Agent handling 80% of your customer support workload
> 20M message and calls are handled by EM&AI VAGENT.AI
AI Chatbot
Chatbot application trends help business development breakthrough
According to Grand View Research, the Chatbot market is expected to reach around $ 1.2
AI Chatbot
Conversation AI for the Insurance industry
In the Accenture survey, 57% of insurance business leaders supposed that “Applying Conversation AI will
