Technology
Speech recognition and applications in business
Speech recognition is a widely used technology today. Such as smart homes, IoT, security, customer
VAGPT – Enterprise-grade Conversational AI platform
The most powerful platform for building AI Agents such as Chatbots and Voicebots, powered by Generative AI and Speech recognition, delivering a first-class customer experience.
Tailored for Businesses
Our conversational design experts with in-depth knowledge will analyze
and build your own conversational AI.
Global Partnerships
We partner with industry-leading technology firms for seamless integration, provision of a multi-language model and fulfillment of other requirements.
Excellence Service
Accompanying customers to find the 'best solutions' for
their problems.
Human-like Conversation
Bringing engaging conversations thanks to cutting-edge AI technology :
- Contextual Conversation management
- Intent recognition
- Answers generated by Generative AI
Quickly building
Flow editors help simplify designing conversations
- A drag-and-drop interface, no coding required.
- Editable pre-built templates for convenience
- Quickly generate response scripts using Generative AI
Automated sales and marketing campaigns
Implement automatic sales calls and marketing campaigns to thousands of customers with just 1 click.
Seamless human-bot handover
AI agents and human agents collaborate on one platform bringing a seamless conversation experience
- Forward calls or requirement tickets to agents.
- Hybrid chat platform enabling agents to join conversations at any time
- Archiving all conversation information for agents
Analytics for decisive insights
- Gain profound insights into customers and employees.
- Overview dashboard displaying AI conversational effectiveness and user behavior trends
- Visualize user journeys for immediate conversation flow optimization.
- Create custom reports tailored to your business criteria
“We are truly impressed with the functionality and capabilities of EM&AI’s AI virtual assistant system. The functionality is designed very intelligently, and the integration capabilities work exactly as we envisioned.”
Trieu Vu Duy - CTO Soby
Always-On Assistance for Your Customers
AI Agent on hand through Chat and Voice channels – day and night, weekends, and even holidays. 24/7 operations ensure that customers always receive the best support at any time of the day.
Maximizing Customer Funnel Efficiency
AI Agents help businesses expand their sales funnel efficiently, maximizing access to potential customers at the lowest cost. VAGPT assists businesses in increasing conversion rates from potential customers to actual customers and boosting revenue for the business.
Enhancing Workplace Efficiency
AI Agents offer instant support for basic inquiries, such as guidance on work procedures, providing information, or assisting in finding necessary documents. This saves employees time and boosts productivity
Efficient and Secure Authentication
Conducting authentication calls, including requesting OTP codes or confirming registration information is time-saving, accurate, and efficient.
20% Increase customer conversion rate
30% Reduction in the company's operating expenses
80% Increase output at work
60% Enhance customer satisfaction
AI Chatbot
Conversation AI for the Insurance industry
In the Accenture survey, 57% of insurance business leaders supposed that “Applying Conversation AI will
