[Danang, Sep 2023] – EM&AI, the leading provider of Active Learning Conversational AI and voice…
Taking part in Shark Tank Viet Nam season 5 in 2022, EM&AI achieved good results…
Speech recognition is a widely used technology today. Such as smart homes, IoT, security, customer…
Agents can make mistakes at any time during calls with customers. It is better if…
Improving customer service qualities is always a concern of managers. Assessing the quality of customer service…
According to Gartner, the Conversation AI market size is expected to grow from $6 billion…
Today, EM&AI has officially announced a strategic cooperation with CMC Technology & Solution Company Limited…
Voice Analytic software is an efficient tool for minimizing the process of managing the quality…
According to McKinsey, to transform customer service number in the beginning period, businesses need to…
Chatbot is one of the most effective solutions to Customer service because of its incredible…
