Conversational AI for Goverment
contact center
Support citizens faster, anytime, anywhere via
Voice and Chat
Voice and Chat
Tailored Solutions
Analyze needs, customize systems for specific business operations.
High security
Regardless of industry, our platform adheres to established security and compliance standards.
Highly Accurate AI Models
EM&AI's specialized AI model ensures precision in sales and customer care call audio data.
Unlock Transparency and Elevate Citizen Satisfaction with the Power of Conversational AI
AI Chatbot for 24/7 Citizen Support
Providing 24/7 automated assistance for common inquiries, appointment scheduling, and paperwork processing status updates, enhancing accessibility and convenience for citizens.
Intelligent Call Routing
Efficiently directing incoming calls by understanding caller intents and routing them to the appropriate departments or agents, reducing wait times and improving overall service quality.
Feedback and Surveys
Collecting feedback from citizens through conversational interfaces, allowing governments to gain valuable insights and improve service delivery based on citizen preferences and needs.
Emergency Response and Alerts
Providing citizens with timely updates and alerts during crises or natural disasters, ensuring public safety, and facilitating communication between government agencies and citizens.
Discover our comprehensive Conversational AI platform
AI Voice Analytics for Quality Control
Strongly monitor citizen satisfaction levels for each call, and monitor execution time to help detect and promptly warn of urgent problems to assist authorities in resolving them
