Elevate patient support service with Conversational AI specifically
for Healthcare
Global language development partners ensure AI solutions accommodate diverse languages.
Analyze needs, customize systems for specific business operations.
EM&AI's specialized AI model ensures precision in sales and customer care call audio data.
Elevate Customer Service with Conversational AI
Appointment scheduling
Assist patients in scheduling appointments with healthcare providers, checking availability, and even sending reminders.
Patient Reminders and Notifications
Reach out to each patient for reminders of medical schedule or balances-payment, and more reminder messages
Feedback and Satisfaction Surveys
- Ask brief questions
- Collect guest review scores according to the CSAT or NPS scale
- Collect specific opinions
- Update information in the system
AI Chatbot for 24/7 patient support
and payment
Discover our comprehensive Conversational AI platform
AI Voice Analytics for Quality Control
Enhancing Agent Performance
Automatically evaluate agents by analyzing all calls and export scorecards to help call center managers have at-a-glance details about call center performance and patient satisfaction.
Risk management
Risk managementMonitoring calls in real-time to detect all the hidden risks. Ensure that the agents do not mention anything violating HIPAA regulations
