On October 25, 2023, at the Vietnam Innovation Hub building, Da Nang, EM&AI Joint Stock Company held an important event when launching the VAGENT.AI solution – AI virtual assistant applying AI technology. Generative AI. At the same time, the signing of a Strategic Cooperation Agreement between EM&AI and two partners, AI20XVN Investment Company Limited and WENET, also took place within the framework of the event, marking an important milestone on the path to introducing AI technology. closer to all sizes of businesses & all fields.
EM&AI is known as the leading innovation enterprise today in the field of conversational artificial intelligence, with experience deploying for more than 150 businesses including public services, financial companies, banks, and insurance companies. insurance, real estate, education, spa, hotel restaurants… We own AI core technology self-developed by a Vietnamese team such as NLP (natural language processing), and Speech to Text (voice conversion). to text), Text to Speech (text to speech),… and develop a comprehensive AI Self-Service ecosystem applied in business and customer service activities including VirtualAgent, VirtualQC, Reals, VoiceID, Labelbox. More than 5 years of development, EM&AI with its AI solution ecosystem has conquered many giants such as Panasonic, FE Credit, Misa,… However, AI has not penetrated small-scale businesses, Super small.
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Launched the VAGENT.AI platform
The rise of GPT technology in the past year has helped raise awareness of AI applications to a large number of businesses and individuals. Even mothers have begun to learn about GPT applications in their businesses. core. Keeping pace with this trend, EM&AI has launched VAGENT.AI – a solution for building AI virtual employees to take care of customers, supporting both conversation methods via calls and multi-channel messages (website, zalo, facebook). messenger, app).The solution is a combination of conversation management technology, EM&AI’s Vietnamese natural language processing technology and GPT technology.
VAgent is the only solution currently on the market that allows users to create AI capable of speaking and calling customers in Vietnamese. This comes from the research & development investment of EM&AI company.
Strategic cooperation to expand the ecosystem and access the US market
EM&AI has a strategic cooperation with AI20X – Consulting and distributing solutions in the US
The launch of the solution with English – Vietnamese interface, along with the signing of cooperation between EM&AI and AI20X is also a premise for promoting the Vietnamese and USA startup ecosystems. Purpose of Signing with AI20XVN: Tighten the relationship of cooperation, investment consulting and technology deployment between EM&AI Joint Stock Company and AI20XVN Investment Company Limited. With the unique strengths of the two sides, the cooperation signing will be a lever to promote activities related to investment and distribution of solutions related to conversational AI.
EM&AI cooperates strategically with WENET – Consulting and distributing VAGENT solutions
Integrate EM&AI solutions into WENET’s technology solution ecosystem; Introducing and distributing EM&AI solutions to the customer base of the Wenet solution community, to increase the value that AI technology can bring to promotional, business, and customer care activities.
