Elevate your call center to the next level with our cutting-edge AI Conversation & Voice Analytics
Elevate your call center to the next level with our cutting-edge AI Conversation & Voice Analytics
Ensuring full quality control for rapid risk detection, and then transferring the most excellent skills to your entire organization, makes the customer experience more effective.
Enterprise-grade solutions coupled with domain expertise to optimize operations, satisfaction, and profitability.
Tailored AI solution for your business
Transform your call center operation with a custom AI model & features that's built just for you, based on your data. Empower you to unlock the full visibility of contact center data.
State-of-the-art Core AI technology
Proven track of advanced core AI technology with the highest accuracy. Effortlessly integrate AI into your business operations, no-code with our accessible models and templates.
Result-oriented partner
Dedicated to delivering innovative solutions that propel your business forward with measurable success.
AI Voicebot
AI Chatbot
Real-time Call Monitoring
Agent Evaluating
Outpacing your competitors by reaching leads, seizing revenue opportunities with unparalleled speed
Automate lead filtering and self-service process: booking, ordering, FAQ and many more .
Automate millions of calls evaluating and displaying an overview of call center performance on a single screen. Quickly identify issues and their causes, as well as gain insight into your customers.
VAGENT.AI - Building your own AI Chatbot within 5 minutes
Effortlessly create your own AI Chatbot with our no-code, no-flow conversation-building tool. Transform any document, from PDFs to URLs, into an intelligent Chatbot in minutes.
VAGPT - Conversational AI platform integrating Generative AI
The most powerful platform for building AI Agents such as Chatbots and Voicebots, powered by Generative AI, NLP & Speech recognition, delivering a first-class customer experience.
” EM&AI is more than just a supplier, they are an important partner in Panasonic’s journey to optimize customer experience. The flexibility and customization of their AI voicebot system has brought convenience and efficiency to customer interaction and support.”
The representative of Panasonic VietNam
Virtual QC - Voice AI Analytics for Agent Evaluation
Analyzing conversations uncovers insights, and improves agent performance with unified quality assurance and coaching.