Applying Chat-to-Voicebot AI to SMEs


Webinar April 19 “From Knowledge to Practice:

Applying Chat-to-Voicebot AI to SMEs”

Conversational artificial intelligence has ushered in a new era, as users increasingly engage with Chatbots and Voicebot AI for calls and messages. This technological shift presents businesses with an opportunity to stay ahead of the curve.

During the webinar, speakers Han Truong, Founder of Peacom, and Ho Minh Thi, CMO EM&AI, shared insights on “Application of Chat-to-Voicebot AI in SMEs”. Highlights included: Definition of Chat-to-Voicebot AI:

  • Seamless interaction system employing Chatbot AI & Voicebot AI for customer care.
  • RCS applications by major enterprises like Google and Apple, enhancing user experience.
  • Accessibility of AI technology for SMEs, signaling the right time for adoption.
  • Benefits of Voicebot in sales and customer support, improving efficiency and service quality.
  • EM&AI extends gratitude to the speakers and attendees for a stimulating discussion. Stay tuned for future webinars on Voicebot and Chatbot AI. Follow our fanpage for updates❗

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