Why do we need the Voice Analytic software to control the quality of Call Center?
Voice Analytic software is an efficient tool for minimizing the process of managing the quality…
Voice Analytic software is an efficient tool for minimizing the process of managing the quality…
According to McKinsey, to transform customer service number in the beginning period, businesses need to…
Chatbot is one of the most effective solutions to Customer service because of its incredible…
Artificial Intelligence (AI) brings good chances for businesses to make long-term relationships with customers, businesses…
Getting through more than 250 teams in the fields of AI, Logistic, Biotech, Robotics, ……
In the Accenture survey, 57% of insurance business leaders supposed that “Applying Conversation AI will…
Applying artificial intelligence technology with exclusive algorithms, EM&AI Virtual Agent owns the outstanding features of…
Competing against almost 500 companies from Asia within the 5G, AI, deep/machine learning, AR/VR, automation…
AI technology has laid a solid foundation for the birth of context chatbot with the…
EM&AI Virtual QC is the first solution applying the AI technology for Contact Center in…